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“Magical Stay”

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Fairmont Sanur Beach Bali
Ranked #4 of 76 Hotels in Sanur
Certificate of Excellence
Rye, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Magical Stay”
Reviewed 23 February 2014

My husband and I absolutely agreed with recent reviews- this hotel is "perfection." We stayed at the Regent for 5 days, and we were welcomed and treated like royalty at every moment. The staff were professional and helpful without being overbearing; we particularly want to thank our personal butler, the wait staff, and restaurant manager Nyoman Suweca, all of whom went out of their way to make our stay flawless.

The rooms were also fantastic; we moved on to another five star resort in Nusa Dua after the Regent, and we MUCH preferred the luxurious yet more understated/modern rooms at the Regent. Everything was immaculately clean, and they had thought of every detail down to the fresh orchids. The general feeling throughout the hotel was a dreamy mix of relaxation and luxury- from the water treatments throughout the courtyards to the 50 m pool to the "living room" decks overlooking the ocean.

Finally, we would certainly recommend this destination over Nusa Dua and Kuta, as it felt much more authentic while still very developed. The hotel is surrounded by little beach cafes where you can get a cheap dinner on the beach. Combined with the delightful breakfast buffet, this made our stay there easy and relatively affordable. Each to her own, but we much preferred Sanur to the more manicured, country club feel of Nusa Dua and the craziness of Kuta. (It was a good location to do a day trip to Ubud as well...and naturally our butler was able to help us at every move).

We will definitely be back to this magical hotel...it's only a matter of time!

Room Tip: Upgrade to the Ocean View...you can see the ocean from your "living room!"
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Megan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBali B, General Manager at Fairmont Sanur Beach Bali, responded to this review, 24 February 2014
Dear Regent guest , Megan E , Rye, New York,

Thank you for your gracious comments ion your recent stay here at Regent Bali. WE truly appreciate the time you have taken to pen your experiences. Thank you omce again. WE all look forward to your next visit to Bali and the Regent.

With best regards,

Jamal Hussain
Genetral Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,159 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (268)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Chainat Province, Thailand
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 February 2014 via mobile

Everything is perfect here, the place is wonderful and the service is outstanding ! We travel with our 2yo daughter and she was treat like a princess ! Scrivo anche in italiano perché il posto merita, tutto perfetto ! Siamo stati benissimo assolutamente da provare

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geis75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBali B, General Manager at Fairmont Sanur Beach Bali, responded to this review, 18 February 2014
Dear Regent guest Geis 75,

Thank you for the gracious comments on your recent stay at Regent Bali.
We look forward to welcome you back.

With best regards,

Jamal Hussain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 February 2014

As often as I travel, and as many hotels I have stayed in, I have found with depressing regularity that more often than not the hotel trade needs a good kick up the “you know what!” So whenever I stay in a hotel that gets it right, I am very happy to sit down and write a glowing review. The Regent Bali is one of those hotels. Every member of staff I have spoken to has been friendly and polite. From check-in to the most superb breakfast I have eaten in ages the staff here are a credit to the Regent group.
Our suite is spacious and comfortable with more than adequate amenities. The décor is easy on the eye and yet it lacks any of that obnoxious, in your face, look at how Asian we are kitsch you expect from a beach-front hotel. I have to say that I am most impressed with the house-keeping staff. We had a problem with a broken air-conditioning rheostat in our room and during breakfast we mentioned it to the Residence Manager when he stopped to say hello. It was repaired by the time we finished breakfast and return to the room!
The grounds are beautiful and the pool is huge. Best of all it is just a couple of steps to the beach. All in all I have to give the Regent Bali a huge thumbs-up and I will recommend this hotel to anyone because they have exceeded what I consider good service and done so by miles. Watch this space as this is after the first day, so I am sure I will have more to say later!

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Philip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBali B, General Manager at Fairmont Sanur Beach Bali, responded to this review, 6 February 2014
Dear Regent guest, Philip A, Taipei, Taiwan,

Thank you for the very nice comments on your stay at the Regent. I have shared this with our departmental heads who will in turn share this with the staff. The Chef is very happy that you like his breakfast buffet spread. I have also conveyed your positive comments to the Residence Manager.

Once again thank you for your lovely comments.

With best regards,

Jamal Hussain
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingscliff, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 January 2014

I was unsure of this hotel as I was trying to justify the high 'bali' price. Wow! What a place. From the moment you step in you feel like royalty. Very expensive by Bali standards but this place is not out of place with other 5 star+ hotels around the world ive stayed in. The service was next to none and the kids club (kids aged 9 and 7) was the best I have seen. My Kids would have quite happily spent all day, every day there if I had allowed. I must give a special mention to the caring staff in the kids club. We had a couple of issues with leaks in our room but we were moved to another room with little hassle. Location is at the end of the sanur beach strip but the complimentary bikes allowed us to ride down the beach board walk. Sanur is outstanding and by far the best choice in Bali for a beach holiday with a little (but not too much) atmosphere. Yes the Regent is expensive. But if you can afford it....it is worth every cent.

Room Tip: all rooms seem good.
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  • Stayed December 2013, travelled with family
    • Value
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Helpful?
3 Thank paul b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBali B, General Manager at Fairmont Sanur Beach Bali, responded to this review, 6 February 2014
Dear Regent guest, paul b , Kingscliff, Australia,

Thank you for the gracious comments regarding your recent stay at the Regent Bali. We are very happy to learn that you and your family had a good stay. I have passed on your comments to our staff, especially the Kids Club staff and they too were happy to learn that their services have been recognized.

Looking forward to your next trip to Bali and to the Regent Bali.

With best regards,

Jamal Hussain
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 January 2014

This was my families first visit to Sanur - and what a memorable one it was. We stayed at the magnificent Regent Bali Hotel & Spa Resort for 4 nights and it was an absolute delight. The highlight of the stay was meeting the owner of the resort in the beautiful olympic size swimming pool and then sharing a complimentary drink with him. This hotel is one of the best resorts I have stayed at - the food is great, the staff friedly and attentive, the rooms and hotel facilities first class, and off course the location is simply a slice of heaven. Congratulations to Jamal [general manager] and the owner [Dr Tahir] for operating and constructing such a beautiful resort. Hope to see you soon.

Room Tip: 4th Floor rooms facing the beach are the best for breeze and views.
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  • Stayed January 2014, travelled with family
    • Value
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Helpful?
2 Thank Carl_Giard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBali B, General Manager at Fairmont Sanur Beach Bali, responded to this review, 31 January 2014
Dear Regent guest, Carl_Giard, Melbourne, Australia,

Thank you so much for the lovely and considerate comments regarding your recent stay here at Regent Bali. We are all so very happy to read your comments on the resort, the facilities and the services provided. We are most appreciative too on the complimenting comments on our staff. We truly appreciate it.

Looking forward to welcome you again to Regent Bali in the hopefully not too distant future.

With best regards,

Jamal Hussain
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
Level Contributor
102 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 23 January 2014

We moved from Seminyak to Sanur searching for the exotic beach experience of our dreams and found it at Regent Bali. It is an absolutely beautiful hotel located on a picture postcard beach with a small number of very appealing local restaurants overlooking beach and ocean.
We stayed in a garden view deluxe room which was very spacious with an outdoor sala, large comfortable bed, contemporary bathroom (probably nicest at any hotel ever!) quality furnishings and luxurious amenities. The gardens we overlooked are beautiful, the hotel is designed and landscaped with style and spohistication, a joy to behold.
The staff are exceptional in their kindness, graciousness and fascinating conversation. Each person being a splendid ambassador for both island and hotel and adding value to our holiday.
We loved Sanur, found it to be far more relaxed and authentic that where we moved from and are so glad we did move - the highlight of our Balinese vacation.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank manorom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBali B, General Manager at Fairmont Sanur Beach Bali, responded to this review, 31 January 2014
Dear Regent guest, manorom, Cheshire,

Thank you for your kind and considerate comments regarding your recent stay here at Regent Bali. I have shared your comments with our staff and they are all very happy that you had a good stay. They also appreciate the recognition.

Looking forward to be your host again in Regent Bali.

Best regards,

Jamal. Hussain
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 January 2014

We stayed at the Regent at the end of our 2 week Bali holiday as we thought a bit of luxury would be well deserved before we returned home. Three nights spent at the Regent were hardly enough as we lapped up the luxury of this 5 star hotel. Admittedly, it lacked a bit of atmosphere as there were not many guests (early December) but expect this will change as it has not been open for very long. Overall it is the best hotel we have stayed in Bali and we have been to Bali many times. The staff were fantastic and always ready to assist us. The room was spacious, beautifully fitted out and the the hotel grounds were extremely impressive. We thought the Regent was well worth the money and we would definitley return.

Room Tip: Ask for an Ocean view room-the view is unbelievable!
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank margie532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBali B, General Manager at Fairmont Sanur Beach Bali, responded to this review, 20 January 2014
Dear Regent guest, margie532, Melbourne Australia,

Thank you for the kind comments. We are very happy to note that you had a good stay and look forward to welcome you back to Regent Bali.

Best regards,

Jamal Hussain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Sanur Beach Bali

Property: Fairmont Sanur Beach Bali
Address: Jalan Kusuma Sari No. 8 | Sanur Beach, Bali, Sanur, Denpasar 80227, Indonesia (Formerly Regent Sanur)
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Sanur
#2 Family Hotel in Sanur
#3 Luxury Hotel in Sanur
#4 Spa Hotel in Sanur
#4 On the Beach Hotel in Sanur
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Fairmont Sanur Beach Bali 5*
Number of rooms: 120
Official Description (provided by the hotel):
Fairmont Sanur Beach Bali is a world-class all-suite-and-villa resort set amidst four hectares of lush tropical gardens. Only 25 minutes from the Ngurah Rai International Airport, the property is located along 200m of golden beach in the Sanur district in southeast Bali. Once a fishing village, Sanur is today full of historical charm and a hub for Balinese art, culture and tradition well away from the hustle and bustle of the rest of the island. Contemporary tropical living can be experienced across the 120 luxurious suites and villas, where each unit offers expansive space, peace and round-the-clock dedicated butler service. Our food and beverage offerings include Layang Layang which specializes in authentic Indonesian cuisine; Nyala Beach Club and Grill serves light meals in the day while at night transforms into a sophisticated poolside dining venue serving Pan-Asian dishes with a twist. ... more   less 
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Also Known As:
Fairmont Sanur Beach Bali

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