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“1st time travellers to Bali”
Review of Bumi Ayu Bungalows

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Bumi Ayu Bungalows
Ranked #26 of 78 Hotels in Sanur
Certificate of Excellence
Napier, Hawke's Bay, New Zealand
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“1st time travellers to Bali”
Reviewed 29 June 2013

Husband and I were at Bumi Ayu for 8 days ( 18th - 26th June ) in a superior room. The only problem we had was mosquitos , bitten alive. but that was probably from time spent outside rather than in. Room was adequate - had bit of trouble with the toilet , shower could be upgraded abit - sheets were changed every day by delightful staff and room cleaned too.. Pool was fantastic . Very handy to shops, restaurants. Onsite restaurant was ok, but you could get better quality 5 mins down the lane . Having said that we will be back next year to see more of the beautiful island


Thanks Shane and Collette Kerr

Room Tip: Choose the deluxe rooms , seem to be better quality
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Shane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 2 July 2013
Dear Values Guest,

It was a pleasure to have you stay at Bumi Ayu Bungalows and thank you very much for taking the time to post a review of our hotel.

We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.
Thank you for your constructive review and.

We are looking forward to the opportunity of welcoming you back to Bali.

Thank you.
Yours Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
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  • Chinese (Simplified) first
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  • Dutch first
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English first
Auckland Region, New Zealand
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 June 2013

The place needs serious garden maintenance. I don't think it looks like the "professional pictures" at all. Gardens are very untidy/overgrown. The pool advertises no swimming from 10pm due to treatments, however we saw them treating the pool at 7pm... So you couldn't swim after coming back from town... its all you want to do from that heat. We had to call the staff each morning for coffee mugs as they never left any after servicing the room (each phone extension passes you back to the other so difficult to get service). The walls in our room were all bubbly and peeling. The paint was rotten between the bathroom and the wardrobe. They could run the water feature for a better effect and the poor fish tank in the pool bar area was green. Pity about all this as it could be a fantastic place, being in a convenient location.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank NZ_Kiwiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 2 July 2013
Dear Our Respective Guest,

We would like to Thank You for choosing Bumi Ayu Hotel as Your accommodation choice during Your recent stay in Bali.

Further to the Hotel garden and room maintenance, we will act immediately to refresh all.
It is sad that we just lost our loved gardener who in charge of the garden for more than 15th years just a week upon your arrival due to accident. But now we already hired replacement which will make sure the garden will be back again as usual, to maintain it all green and clean.

Again Thank You very much for Your Constructive input and be rest assured we are committed on delivering the best both on service and the quality.

Regards,
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Auckland, Auckland, New Zealand
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 June 2013

Just got back today from a 7 day stay at this hotel. Had mates from SA join us there and stayed in room 38 and 39. The hotel is definitely dated and in major need of some TLC. Our bathroom door was rotted, shower curtain brown and stained and house keeping was basic. We had to call several times to have our cups replaced to make our morning cuppa. The restaurant also lacks character and after the first meal there we opted for the MANY restaurants offering better and more appealing environments and at cheaper prices. We also found the age group being 50-60 plus, so whilst we may not want rip roaring parties every night, we do enjoy something a bit more vibey and social (we are all in our mid 30's) Suppose the free tea and coffee served mid afternoon should have been a clear indication of this.
Staff were friendly, but a lot did not understand English or had very limited understanding.
We also had this woman staying next door to us complaining about our laughter and talking and this was at 2130 at night? (Ruined our experience really, considering we had not seen each other in a year)
Gardens need a bit of work too.
Sadly, won't be back!

Room Tip: we stayed in rooms 38 and 39, right near pool.
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brett R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 6 July 2013
Dear Guest,

Thank you very much for your comments on Trip Advisor after your recent visit to The Bumi Ayu Bungalows.

Yes we are located in the heart of Sanur and known for families and the elderly hotel, this is why we are doing our best to minimize the noise. We are restricted our guest swim above 10pm to avoid further complaint, due to the location of the pool where are located closed to the rooms.

I was sorry to read that your experience for the lack of English trainee, we will do our best to make sure that they will be always accompanied by the seniors. They are students who seek experience in our Hotel only for few months. We need to give them a chance to be in touch with real guests to make sure that they will be ready when they are in the work field.

There are lots of rooms for improvement, and your input is well appreciated.

Warm regards,
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Melbourne, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 June 2013

I think this was my 15th stay at Bumi. Large rooms, beautiful gardens and fabulous staff. Located down a residential gang, close to restaurants, Hardy's (supermarket) and the beach. I cannot recommend it highly enough. As soon as I leave I am planning the next trip. A great place to stay with lots of repeat guests. I love coming back to Bumi!

  • Stayed June 2013, travelled solo
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Helpful?
5 Thank LisaHampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 June 2013

This is a family owned and run small hotel with extra large rooms, beautful gardens and excellent staff., it's maintained well well and have many repeat clients. Easy walking distance to shopping, restuarents and the beach

  • Stayed October 2012
    • Value
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Helpful?
2 Thank Helen_Flavel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2013

I have stayed at Bumi Ayu 3 times and have booked again for later in the year and I can't believe some of the negative comments people feel they need to write about this beautiful property. You get what you pay for so my question to them is why book a 3 star hotel and expect 4-5 star quality? That is all.

  • Stayed May 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Sally1615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tweed Heads, Australia
Level 6 Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 May 2013

Just returned from our 2nd stay at Bumi Ayu, Room 18 super deluxe. Comfy bed, not so comfy pillows, roomy bathroom with excellent shower, cleans sheets & towels daily. Not sure why there was a Singapore plug on the end of our kettle, just as well we had a converter. Breakfast was plentiful but would be better not served all at once. The pool area is great but could do with a lot more sun lounges and you had to hunt for a towel, they seemed to only bring 2 at a time to the pool area. Free afternoon tea was great with something to munch on. Free wi-fi is available but weak unless in the pool area or restaurant. Staff are very friendly, wonder why the reception staffs English is not so good but the restaurant staff excellent, I thought should be the other way around. This time around we did notice that the gardens were very neglected and the grass needed mowing. Overall a pleasant stay. If you do stay here have at least one meal at Lilla Warung in the gang leading to main road you wont regret it.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fransan41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 27 May 2013
Dear Sir/Mdm,

Thank you very much for your comments on Trip Advisor after your recent visit to Bumi Ayu Bungalows

I am delighted to note that you enjoyed your visit to Bumi Ayu.

Thank you for your advice regarding our garden. We will take a note and will act immediately.

Thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Bumi Ayu Bungalows.

Warm regards,
Artha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bumi Ayu Bungalows

Property: Bumi Ayu Bungalows
Address: Jalan Bumi Ayu no: 8X | P.O. Box. 3511, Sanur, Denpasar 80571, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#15 Romantic Hotel in Sanur
#19 Family Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bumi Ayu Bungalows 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Bumi Ayu Bungalows designed in a comfortable Balinese style which is surrounded by beautiful lush tropical gardens. This beach-front bungalow style hotel offers many great modern hotel features, including a large swimming pool with kiddies pool and Pondok Bar, Coffee Shop, and Kubu Restaurant serves up various yum-for-tongue cuisines for both breakfast, luncheon, and dinner.Bumi Ayu Bungalows rooms are designed in bungalow style. All rooms are fully air-conditioned & completed with private living room, IDD phone, refrigerator, safety deposit box, and satellite TV, while the bathroom is equipped with bathtub and shower with hot and cold running waters within.Facilities available: daily laundry and room services, postal service, money-changer, babysitting, medical facilities, parking area, lobby lounge, tour information, and the on-request transports. ... more   less 
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Also Known As:
Bumi Ayu Bungalows Hotel Sanur
Bumi Ayu Hotel
Bumi Ayu Sanur
Bumi Ayu Bungalows Bali/Sanur

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