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“Another great stay at Bumi value” 5 of 5 bubbles
Review of Bumi Ayu Bungalows

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Bumi Ayu Bungalows
Ranked #23 of 76 Hotels in Sanur
Certificate of Excellence
Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Another great stay at Bumi value”
5 of 5 bubbles Reviewed 19 November 2013

I love staying at Bumi. Large rooms with big verandahs. Lovely gardens. Friendly and helpful staff. Great pool. Close to the beach and great restaurants. Terrific value. What more can you want from a three star property? See you next May/June

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LisaHampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 27 January 2014
Dear Mdm,

We would like to thank You for choosing to stay with Bumi Ayu Bungalows during Your recent visit to Bali and for sharing Your appreciation with us.

Your support toward local business accommodation is very well appreciated.

We are delighted to learn that you enjoyed and had an excellent stay with us and particularly value the services we have provided .

It was certainly a pleasure for us to be at Your service and we all look forward to welcoming You again soon at Bumi Ayu Bungalows.

Looking forward for May/June

Regards,
Artha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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390 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Spanish first
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  • Any
English first
Melbourne, Australia
Level Contributor
61 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 25 October 2013 via mobile

This is a we'll established hotel, I was here for three nights. The first night the AC broke down, staff responded quickly & efficiently and we moved to another room. Whilst the AC worked the room had a shocking odour of mould so the next morning we asked to be moved to another room, which was done without question. There are obviously a lot of return guests here, a lot of ageing Aussies and Europeans who smoke like chimneys and love their Bintang, which is fine but not for me. I can see why people return here, it's a comfortable, affordable hotel within walking distance to Sanur beach, restaurants and shops, a nice pool and beautiful gardens.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 27 January 2014
Dear Our Valued Guest,

We would like to thank You for choosing to stay with Bumi Ayu Bungalows during Your recent visit to Bali and for sharing Your appreciation with us.

We are very happy to learn that you enjoyed and had an excellent stay with us and particularly value the services we have provided .

It was certainly a pleasure for us to be at Your service and we all look forward to welcoming You again soon at Bumi Ayu Bungalows.

Looking forward to see you back as part of our family. Thank you for your support.


Regards,
Artha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Macquarie, Australia
Level Contributor
95 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 18 October 2013

We returned for a second visit after a positive but short first stay. Very happy that we did as the first experience continued. Certainly the hotel has a few rough edges but looking beyond these, the place has a very nice 'feel'. It would be interesting to know what the guest return rate is. My guess is that it is quite high, certainly many of the guests seemed to recognise each other. We stayed in a studio room which has a separate bedroom and a basic kitchen. It is located up a set of stairs which may put some people off but we enjoyed the privacy. The staff were helpful and pleasant. Afternoon tea and snacks were provided and a happy hour at the pool side bar was appreciated. Overall, a relaxing stay and great value for money.

Room Tip: Studio or super deluxe only.
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 27 January 2014
Dear Valued Guest,

Thank You for spending your time to share the experienced you have at Bumi Ayu Bungalows during your recent Holiday at Bali. It's been a satisfaction to understand that overall you are satisfied and had a good time during your stay with us.

Your support toward our Hotel is very well appreciated.

Again Thank You for sharing the experience with us and Hope your next stay with us will be as great as the previous one. We are looking forward to see you back in our humble property.

Regards,
Artha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 bubbles Reviewed 30 September 2013

I am well aware that everyone's travelling experience will be different, and that each of us has a different perception of what we expect when we travel.
Bumi Ayu bungalows had been suggested to me by a regular visitor to Bali, so I was very disappointed upon arrival. The room I was allocated was, quite frankly, absolutely AWFUL. It was in the old section, the furniture was very old and unappealing, and it had a bad, strong odour. It was a room connected by a flimsy door to the next room, perhaps more suited to a family. There was a gap of 1 and a 1/2 inches under the door and I could hear every noise, every movement of the guest next door. If she had her TV on, I couldn't sleep. If she had her light on, it lit up my room. I did ask to be moved, but nothing else was available. The décor was, well, ghastly. A horrible old large grey print hanging on the wall was the feature. The wall-hung television was so small that I needed binoculars to see it.
The air-conditioner was loud and rattled all night. The kettle in the room took over 10 minutes to boil, and one tea bag and one coffee sachet was provided.
I fought off hordes of mosquitos all night, no spray was provided.
And if I finally did get to sleep, at 7am each morning I was woken by staff pushing laundry trolleys along a path immediately behind my room. Bang. Crash.
The bathroom was a disgrace. It was outdated and smelt.
Bottled water is not provided. Instead a foul tasting water is filled into a jug, presumably for drinking water. No thanks.
Dozens of mangy cats roam the property, a health hazard in itself.
No guest computer is provided, perhaps they don't realise that not everyone chooses to travel with a laptop.
Breakfast was the bare minimum. Not a buffet style, but a choice from the menu, and hardly enough to satisfy even the smallest appetite. Thank God for the Lilla Warung around the corner.
I thought staff were, at best, indifferent, and at worst, unfriendly and inefficient.
Phone calls are charged at outrageous prices.
There are much better properties in the immediate area at a much better rate.
I couldn't get out of there quickly enough.
Oh, and I am still waiting for my 'fruit on arrival'!

Room Tip: Go elsewhere!
See more room tips
  • Stayed September 2013, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Victoria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 7 October 2013
Dear our Valued Guest,
Thank you so much for staying with us, we are so sorry to hear that you have not been satisfied with our Services and standards.

First of all we would like to thank you for sharing your review with us. You can be sure that all your comments have be taken into consideration by the management.

We are regretful to read that we have failed to reach your expectation.

Regarding your comments about the trolley, some immediate actions have been taken in our operation in order to resolve this issue. As for the amenities, television and in the rooms, it is based upon our room category standardization.

With the old style rooms and furniture we tried to maintain the Bali architectural related to the Balinese culture and traditions.

Welcome fruits can be provides on request to our housekeeping or front office department.

Once again please accept my sincere apologies for your negative encounter with us.
There are rooms for improvement, and your thought is a lesson for us to improve.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 26 September 2013

I recently had a week at Bumi Ayu with a girl friend. We both left husbands at home and went to discover Bali , my friends first visit. I love Sanur as food and shopping great without the hassle and cost of Kuta ans Seminyak. Hotel was in great position , one street back from main drag but well lit road. We felt safe walking at night. Rooms were clean and spacious and breakfast was more than perfect. Often too many choices
Only criticism would be bathrooms a little tired but what you would expect for three star. The local wahrung called Villa, s is a must try. Basically staff efficient and obliging Great place to stay

Room Tip: We like ground floor units
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  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank peterleah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 7 October 2013
Dear Valued Guests,

Thank you very much for sharing with us your comments and for choosing Bumi Ayu Bungalows.

We are glad to read that overall you have enjoy your stay with us and that our hotels could meet you requirements.

Once again thank you very much for your comments as our guests point view are the most precious source of information in order to always improve our service for future developments.

We are looking forward to welcoming you during your next stay

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noosa, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 September 2013

Excellent stay.
Beautiful exotic and manicured gardens.
Beautiful, clean and safe swimming pool.
Massage was not available when requested.
Great value meals.
Great service, staff very helpful and smiling.
Fruits on arrival (but had to request it at my second stay).
Free afternoon tea by the pool (wrong time advertised on the brochure).
No surprise at check in or check out.

Room Tip: All rooms seem OK
See more room tips
  • Stayed September 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Bapaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 7 October 2013
Dear our Valued Guests,

Thank you very much for sharing with us your comments and for choosing Bumi Ayu Bungalows.

We are glad to read that overall you have enjoy your stay with us and that our hotels could meet you requirements. We are very happy to have you as part of Bumi Ayu family.

Once again thank you very much for your comments as our guests point view are the most precious source of information in order to always improve our service for future developments.

We are looking forward to welcoming you during your next stay

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whakatane, New Zealand
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 15 September 2013

Recently returned from our Bali vacation and REALLY enjoyed our trip. Bumi Ayu was very central in Sanur and while it is not one of the flashest upmarket resorts, it is good value for money. It has been owned by the same family for 20+ years and has a great feel. The pool area is the hub of this resort and this area is well maintained and very clean. The superior rooms are basic and in need of a face lift but they were adequate to our needs and the bed was comfortable so what else do you really need from your room when the only time you really spend in it is to sleep. Staff were very friendly and always greeted you each day with a smile.
Overall, very pleased with our choice.

Room Tip: Ask for a superior room by the pool. Great to walk out in the morning and jump straight into the poo...
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bumiayu, Manager at Bumi Ayu Bungalows, responded to this review, 7 October 2013
Dear Paul

Thank you very much for your comments, and for all the great support.

You can be sure that your comments have been share to all our staff and it has been a great source of motivation for them.

Your comments were a great motivation in order for us to be always positively serving our values guests.

So once again thank you for taking the time to share your comments with and for all the great support.

Looking forward to welcoming back very soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bumi Ayu Bungalows

Property: Bumi Ayu Bungalows
Address: Jalan Bumi Ayu no: 8X | P.O. Box. 3511, Sanur, Denpasar 80571 , Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#15 Romantic Hotel in Sanur
#19 Family Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bumi Ayu Bungalows 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Bumi Ayu Bungalows designed in a comfortable Balinese style which is surrounded by beautiful lush tropical gardens. This beach-front bungalow style hotel offers many great modern hotel features, including a large swimming pool with kiddies pool and Pondok Bar, Coffee Shop, and Kubu Restaurant serves up various yum-for-tongue cuisines for both breakfast, luncheon, and dinner.Bumi Ayu Bungalows rooms are designed in bungalow style. All rooms are fully air-conditioned & completed with private living room, IDD phone, refrigerator, safety deposit box, and satellite TV, while the bathroom is equipped with bathtub and shower with hot and cold running waters within.Facilities available: daily laundry and room services, postal service, money-changer, babysitting, medical facilities, parking area, lobby lounge, tour information, and the on-request transports. ... more   less 
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Also Known As:
Bumi Ayu Bungalows Hotel Sanur
Bumi Ayu Hotel
Bumi Ayu Sanur
Bumi Ayu Bungalows Bali/Sanur

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