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“Great Overall Experience”

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Sanur Paradise Plaza Suites
Ranked #9 of 76 Hotels in Sanur
Certificate of Excellence
Malang
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Overall Experience”
Reviewed 11 April 2013

Excellent all around. Not on the beach, but makes up for it! Great main pool, great kids' pool (both huge), decent restaurant (great breakfast, the rest of the menu was adequate if not stellar). The rooms were great for a family - all of them have 1, 2, or 3 bedrooms, a living room, bathroom (or 2), kitchen, and dining room. For a family with multiple kids, perfect set up. Beach is a 5 minute shuttle, or go out the back door during office hours for a 10 minute walk to the beach and plenty of beachfront food options. Front desk staff was very helpful. Will return!

Room Tip: Rooms in the back building away from the street will be quieter. Laundry service right outside the...
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 12 April 2013
Thank you for such a positive review of the Sanur Paradise Plaza Suites. Your testimonial says it all. We are very happy that you enjoyed your holiday and we look forward to welcoming you back soon.
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1,200 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (300)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mandurah, Australia
Level Contributor
4 reviews
Reviewed 9 April 2013

We had another amazing holiday thanks to the staff of sanur plaza suites. The suites are large, roomy, comfortable and serviced daily. The kids club is the best we have ever experienced, and the staff are brilliant, especially Yugi, who has looked after our son and made his and our experience pleasurable and will see us return to plaza suites year after year. Best value accommodation for families, we highly recommend this hotel.
Donna, Glenn and Cooper

Room Tip: Pool view is sectcular
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonnaL172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 12 April 2013
Thank you for writing such a positive review on the Sanur Paradise Plaza Suites. We are very happy to hear that you believe our kids club is the “best ever” Yes Yugi does an excellent job at Camp Splash, we are very lucky to have staff that are very dedicated towards the kids. We will look forward to welcoming you back to the Sanur Paradise Plaza Suite next year..
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Perth, Australia
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 April 2013

Stayed here for 5 nights in a 2 bedroom apartment. The rooms are a great size for families, sparsely furnished, great airconditioning units. The kids pool is fantastic with a great waterslide and adjoining baby pool and playground. I did not put my kids into the kids club as it did not appear to be very well supervised.
Breakfast was nice, our kids loved the pancakes, good service in the restaurants. The room service was good although pretty slow, had to wait for an hour for dinner one night.
The worst part is its location, on a main road far from shops and restaurants. The hotel does offer a shuttle bus to the beach.
The resort is very reasonably priced for Bali standards.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjspa5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 12 April 2013
Thank you for your review of the Sanur Paradise Plaza Suites. The rooms are very spacious and are great for families. We are pleased you like to pool and waterslide and we are disappointed to hear that you did not feel comfortable to leave your kids with our staff. We also hope that you took advantage of the back gate; it is a 7 minute walk to Hardy’s and the surrounding shops. We hope to welcome you back to the Sanur Paradise Plaza Suites in the near future.
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Malaysia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 April 2013

The apartments are very clean and spacious, with a small kitchen. No direct access to beach but hotel shuttle takes you there. My kids loved the slide and the pool attendants were great but I wouldn't recommend the kids club. The woman working there was quite impatient and grumpy. Some minor construction ongoing next to restaurant so workers are there during the day. Overall a pleasant stay but be prepared to pay for taxis if you are travelling with children as not much is within walking distance.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanderluster247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 12 April 2013
Thank you for your review of the Sanur Paradise Plaza Suites, we are very happy that the kids love the water slide…. I do apologies that our staff did not treat you with sincerity, we have already spoken to the team about the importance of speaking positively to all our guests. We are happy to inform you that the new pram friendly ramp is now operational. I also hope that you took advantage of our back gate, it is a 7 minute walk to Hardy’s or the hourly shuttle also picks up guests and transports them to Hardy’s or to our beach site. And thank you for your feedback.
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Surabaya
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 April 2013

I spent 6 days at sanur paradise apartments, it was big room, clean, quite and cheap. Very good stay for families, close to sanur centre. i was there at 11 am but my room was already prepared ! No need wait until 2 pm, very kindly receptiont staff !

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Didiksetiadi1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 12 April 2013
Thank you for writing such a positive review of the Sanur Paradise Plaza Suites. We are all very happy that you enjoyed your holiday and we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southampton
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 April 2013

We stayed for two nights in April as a party of six. We had a three roomed apartment which was great. The air con was fantastic and the furnishings were good. We liked the pool but there are building works at the moment which are very noisy in the day time. The beers however were extortionate so we didn't eat or drink in the hotel and instead went out each day. Overall this was a great base for southern Bali and close of the airport.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane64Southampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 12 April 2013
Thank you for writing such a positive review on the TripAdvisor website. Yes we have just installed a new pram friendly ramp to have better access to the restaurant; it is now up and operational. We closely monitor our beverage prices with our competitor hotels and I am happy to say that our beverage pricing structure is very competitive. We look forward to welcoming you back to the Sanur Paradise Plaza Suites in the near future.
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Tasmania, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 March 2013

We tried this hotel for a change, we went as an extended family for our 2 childrens birthdays and my sister who came from the UK for this holiday, so we thought a quiter area in sanur would be good. The apartments were 3 bedroom and nice and large, cleaned daily, not as described on the website (2 storey) but never the less roomy and relaxing. The Hotel grounds were nice and had a kids pool and adult swim area. The hotel was on a one way system which meant access was not readily available by car if travelling on the wrong side of the road. All local amenities were a 3 km walk or a taxi ride away, they had a free shuttle bus during the day but finished at 6pm. We had a lovely holiday, but staying at the paradise plaza suites highlighted to us as a family that we enjoy being nearer the action and amenities in the evening so less time is spent organising transport and more time spent having fun :).
My one concern was they were very keen to get credit card information, and load it up with extra items not asked for... like 100,000,000.00 for smoking in the rooms (we are all non-smokers) or 20 million if you didn't pay the 10 million... all very odd and never had this from other hotels and them charge to the card without our knowledge? We dealt with it by retracting our card and paid cash only.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deb069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 12 April 2013
Thank you for writing such a positive review of the Sanur Paradise Plaza Suites. I do hope that you took advantage of our back gate; it is just a 7 minute walk (450m) to Hardy’s and the local shops. During check-in it is normal practice to preauthorize your credit card for incidentals, (meals, phone calls, tours, massages etc), cash is also accepted. The Rp, 1,000,000 smoking bond is for guests who do smoke in the rooms. This is to cover the expenses of airing out the room, removing and washing the curtains and all other material items that can smell of smoke. This generally takes a day and we are unable to sell the room during this time, as nonsmokers I hope that you enjoyed a fresh room. Again thank you for your review.
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Additional Information about Sanur Paradise Plaza Suites

Property: Sanur Paradise Plaza Suites
Address: Jalan By Pass Ngurah Rai 83, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Sanur
#6 Luxury Hotel in Sanur
#7 Spa Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sanur Paradise Plaza Suites 4*
Number of rooms: 84
Official Description (provided by the hotel):
Affordable family accommodation in one of the most popular family resort in Bali and has been voted as Top 25 Hotels for Families in Indonesia by Tripadvisor 3 years in a row, 2014, 2015 and 2016 ... more   less 
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Also Known As:
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali

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