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Sanur Paradise Plaza Suites
Ranked #9 of 76 Hotels in Sanur
Certificate of Excellence
Brisbane, Australia
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Highly recommend”
Reviewed 23 April 2014 via mobile

My husband and our 3 teenage daughters 19,16,13 stayed here for 6 nights. We chose to stay in the 3 bedroom loft, large lounge and dining area very open all the bedrooms were a good size.Lounge balcony was Over looking the main pool area beautiful . Our 19yr old chose to take the loft queen bed and bathroom upstairs (my knees wouldn't cope with the stairs) down stairs we had the main queen/sml king with en suite and the other room had twin beds . Beds were comfortable. Separate Air conditioning in all rooms. Decent size kitchen, microwave and fridge limited utensils thou. Absolutely loved the water cooler in the apartment does both hot and cold, gets replaced when low,1st time I've seen this in any properties in Asia, so much easier than opening water bottles constantly . Internet mmm needs to be improved, drops in and out it was included in our package but only 2 devices at 1 time.They did get IT to look at our service which we were very grateful for. Breakfast was good but you do find it a bit boring after a few days of the same thing ,could do with a bit more variety, coffee /tea not great. They have a free shuttle service available to take you to and from Hardys (Supermarket/variety store- well priced cheap for toothpaste, shampoos etc) Beach club (walk down onto Sanur beach and markets) also stops at Sanur Paradise Hotel (sister resort) they do have a shuttle twice a day into Kuta for a fee of $15000 rup pp ($1.50aus) not return, we arranged with the driver for a pickup later in the day which cost $90000 rup ($9 aus) for a 7 seater car to fit 5 of us. Most taxi's in bali only fit 4 people. Room service was very reasonably priced, loved how they set everything out on the dinning table. They have Happy Hour between 4-6 pm by the pool, younger girls enjoyed choosing a different moctale to have.Found plenty of seating around the main pool area, the kids pool with slide seemed to be a big hit with all the kids. They do have movie night with buffet dinner on Tuesday's (kid's movies) Tour desk down stairs was very informative, we chose to book a tour online due to price difference and the staff offered to call and confirm booking for us, great service. I used the spa on our last day, under $40 aus 2hr treatment including body scrub, massage and conditioning treatment, a couple of small issues the music from the pool area was all you could hear not the relaxing spa music and privacy when washing off in the bath the staff were in the room cleaning, it's a large open room no screens. We chose to book our stay directly with resort and glad we did as a variety of different packages were available online, ours included brekki, airport transfers, Internet and 2 laundry bag's per day. I recommend this hotel for any age, there was such a variety there during our stay from young couples to retirees.

Stayed April 2014, travelled with family
Helpful?
2 Thank thesambos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 1 May 2014
Thank you for your extensive 4/5 positive review on the TripAdvisor website. We are glad that you and your family felt comfortable staying in our 3-bedroom apartment. The rooms are very spacious and cater for all families of all sizes. We are also pleased you liked the 20-liter water dispenser and have noted the areas in which we can improve on, thank you also for recommending the Sanur Paradise Plaza Suites for all ages and we look forward to welcoming you back again your next trip to Bali
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1,200 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (300)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

Sanur paradise suites were perfect for the kids. Camp splash was a big hit and water slide was brilliant for big and small kids. Their was also plenty of space for adult time and Sanur was much betters for the family than the super busy Kuta. We are already planning out next stay at Sanur paradise suites for next year.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gregtaylor66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 1 May 2014
Thank you for your positive review on the TripAdvisor website. We are thrilled you had a great time and that the kids (all sizes) enjoyed the waterslide. We look forward to welcoming you back on your next visit to Bali.
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Adelaide, Australia
1 review
Reviewed 20 April 2014

it was our first time in Bali and the paradise plaza suites were recommended by a friend we had a great holiday the staff were so helpful and accommodating the only criticism we had was the gym was dated and did not have a lot equipment other than that the apartments were lovely and had great facilities

Room Tip: ask for refurbished room
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorraine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 24 April 2014
Thank you for your positive 5/5 review on the TripAdvisor website. Guests can use the fitness center at the Suites or for a more comprehensive workout guests can use the gym at our sister property 2 km’s up the road. We provide free transport on a hourly basis as well. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 April 2014 via mobile

We stayed here for 4 nights in a 2 bedroom suite.
Our kids are 4 & 5 years old and both confident swimmers. First holiday with them both swimming do they absurdly loved the pool with the flume !
Restaurant great value and food around the pool also both great value and quality .
We would defiantly recommend for a family.
Wasn't too busy possibly dud to the start of the season ?
Suite was very clean and serviced every day with clean linen.
35000 local currency to the Main Street so very handy .
Stay here if you can !

Stayed April 2014
Helpful?
1 Thank Gavin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 24 April 2014
Than you for your positive 4/5 review on the TripAdvisor website. If the kids are happy the parents are happy too!. I am pleased that the kids enjoyed the waterslide. Thank you also for your positive comments about the food and especially the value for money and the quality. We look forward to welcoming you back again on your next trip to Bali.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2014

We loved our stay here. The staff are great. It is not like some of the very plush hotels on the beach but for our young family it was perfect. It is a short walk to the local shops and the bus laid on is comfortable and reliable.
We didn't eat at the hotel in the evenings but took a short, cheap taxi ride into Sanur and ate in some great local restaurants. We often ate at lunch times round the pool and had breakfast every morning at the hotel, and while the food is is basic it is fairly good with a good choice.
We stayed in the loft apartment which we found very comfortable. The bed was a bit hard but I guess it depends on what you are used to.
Would highly recommend this hotel and will definitely be taking our family back next year. My children are 15months, 3 and 16 and each of them had a marvellous time here.
Free water is a bonus here and wifi for 2 devices (bit slow but no big deal)
Would highly recommend Sanur Plaza Suites.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 24 April 2014
Than you for your 5/5 review on the TripAdvisor website. We are very happy that you enjoyed your time with us. Thank you also for highly recommending the Sanur Paradise Plaza Suites and we would like to welcome back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 April 2014

We thoroughly enjoyed our recent stay at the Sanur Paradise Suites. We had asked for a transfer from the airport to the Suites, and even though our plane was over 1 hour late, the driver waited for us. The suite was huge and had everything that we needed and much more. Free water and Wifi was great.The staff were very friendly, and would go out of their way to make us feel welcome. We enjoyed a relaxing massage on site and loved sharing the water slide with our family and grandchildren. The rooms were very clean. Would highly recommend for families and couples. The suites are within walking distance from restaurants and shops.

Room Tip: Away from the main road.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CHIZDENATEIGHTEEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 9 April 2014
Thank you for your 5/5 review of the Sanur Paradise Plaza Suites. We are pleased that you loved your stay with us and that you enjoyed the massage. The water slide is great for the children and also for the bigger children as well! We look forward to welcoming your back on your next trip to Bali.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 April 2014

We spent 8 nights (including Neypi Day) at the Sanur Paradise Suites and thoroughly enjoyed the whole experience. The place was clean and tidy. The staff were friendly and always happy to help. Our kids only utilised the slide in the kids club, but the staff in there were great with the kids.

Room Tip: We had a 2 bedroom apartment which was slightly away from the pool area so was very quiet.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Claire K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 9 April 2014
Thank you for your positive review on the TripAdvisor website. We are glad that you enjoyed your holiday and the staff are friendly and always happy to help. We look forward to welcoming you back on your next trip to Bali.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sanur Paradise Plaza Suites

Property: Sanur Paradise Plaza Suites
Address: Jalan By Pass Ngurah Rai 83, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Sanur
#6 Luxury Hotel in Sanur
#7 Spa Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sanur Paradise Plaza Suites 4*
Number of rooms: 84
Official Description (provided by the hotel):
Affordable family accommodation in one of the most popular family resort in Bali and has been voted as Top 25 Hotels for Families in Indonesia by Tripadvisor 3 years in a row, 2014, 2015 and 2016 ... more   less 
Reservation Options:
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Also Known As:
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali

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