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“Wonderful Holiday in Sanur”

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Sanur Paradise Plaza Suites
Ranked #11 of 78 Hotels in Sanur
Certificate of Excellence
Perth, Australia
Level Contributor
2 reviews
“Wonderful Holiday in Sanur”
Reviewed 6 May 2014

This was our first holiday to Bali with our children aged 4 and 1, we had a wonderful time. The hotel was fantastic. Our room was newly renovated, spacious, fully equipped and well designed for a family to stay for any length of time. The hotels facilities was the highlight for our kids, the large pools, fantastic water slide and kids club kept them both entertained all day. The Restaurant & room service menu, price, and availability was fantastic. Most of our meals whilst in Bali, were enjoyed within the hotel. The staff were absolutely delightful!!!! I honestly could not fault our stay and look forward to returning again. Our son keeps asking "when are we going to the green water slide again?"

  • Stayed March 2014, travelled with family
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Helpful?
Thank Jolene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 8 May 2014
Thank you for your 5/5 review on the TripAdvisor website. We are very happy that you enjoyed your first Balinese holiday with us..! The kids club facilities are fantastic and we are very pleased that your children enjoyed the pools and the waterslide. We look forward to welcoming you back on your next trip to Bali
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Perth
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 May 2014

We really liked this hotel- the rooms are huge, happy hour is great they had a DJ one day while we were around not sure if thats everyday. The kids club is extensive and well supervised, my children did not want to leave- they offer wi-fi which is great considering we stayed at their sister hotel in Kuta that didn't offer it!!!
We were very impressed this hotel was cheaper and offered such good rooms and facilities. The downside of this hotel is location, this has put us off until now. However after staying here I would tell people to not be put off, its only $3 into Sanur and I think what this hotel offers is worth the compromise of location. They do offer free shuttles too. The staff were amazingly friendly. Breakfast could be better but its still fine. This is a great hotel.

  • Stayed April 2014, travelled with family
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Helpful?
Thank franknbettyPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 8 May 2014
Thank you for your 5/5 review of the Sanur Paradise Plaza Suites. We are very happy that liked the huge rooms and the hotel’s facilities. The kids club is fantastic and we are glad to hear that the kids did not want to leave. We do hope that the back gate facilities were explained to you, as it is only a 7-minute walk to Hardy’s and the surrounding shops. We look forward to welcoming you back on your next trip to Bali
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hanoi
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 5 May 2014

We have two sons aged 7 and 9 who described this hotel as paradise - mainly due to the kids zone which includes a water slide, good pool, games electronic and table tennis as well as air hockey.

I had thought we would go to the beach - but only once as the hotel is 10-15 minutes walk away. We had a suite with lots of space which gave us room to cook ourselves and watch a good movie.

Staff very friendly and responsive to 3 power cuts we had (due to overloaded fuse). Food and drink quite expensive so went to local supermarket.

Room Tip: suite room comes with kitchen facilities if you want to cook / shop in local supermarket
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  • Stayed May 2014, travelled with family
    • Value
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Helpful?
Thank furrysporran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 8 May 2014
Thank you for your 4/5 review on the TripAdvisor website. We are very pleased that your children thought that it was “Paradise”. Our philosophy is, “if the kids are happy, the parents will be happy too”. We are glad that you had a great holiday and we look forward to welcoming you back on your next trip to Bali
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Perth, Australia
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 May 2014 via mobile

I have stayed here at least 6 times I was really hesitant to come back for his hotel after the last visit, but I'm so glad I did.

The new renovations are fantastic. The rooms look brighter , lighter and cleaner. They are more spacious and give a more lux feeling with the new granite bench tops

The grounds are the same as usually - lovely and very well maintained

I've always found the staff very easy to deal with and they have been more than happy to help with any problem or question

Would like to make special mention of Bling and Pin( I think ) from the kids club- I always see them busy with the kids. My daughter is still to young for the kids club. But when I'm down there with her I see all those young men and guys paying full attention and interacting with the kids - I'd happily leave my kids there , and at the beach with Bling !

Food is very good value and probably compares well with outside

  • Stayed May 2014
    • Value
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Helpful?
1 Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 8 May 2014
Thank you for your 5/5 positive review on the Sanur Paradise Plaza Suites. With your 6th visit you would have seen some significant property improvements over the years. We are glad that you liked the newly renovated rooms and that staff are easy to deal with. We look forward to welcoming you back on your 7th visit!
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Perth, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2014

What a wonderful place! This was our 1st stay in Sanur and we couldnt have picked a better place to stay. Our suite was so spacious, the food fantastic, staff helpful and friendly and so much for the kids to do, we barely left the hotel. If you are a family with children, this IS the place to stay. Thank you to everyone At Sanur Paradise Plaza Suites for an amazing holiday. We can't wait to come back.

Room Tip: We had a 2 bedroom suite and it was HUGE!
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  • Stayed April 2014, travelled with family
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Helpful?
1 Thank 931paulaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 8 May 2014
Thank you for your positive 5/5 review on the TripAdvisor website. We are glad that you enjoyed the food and that the staff were helpful and friendly. Yes we are very family friendly and we look forward to welcoming you back on your next trip to Bali
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Hobart, Australia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 May 2014

We had a fantastic stay at te sanur suites. Our room was spacious and clean with all that we needed. The room was serviced everday to a good standard, the kids spent most of their time in the pool and on the slide. An issue occurred with our sink and it was rectified. A lovely note accompaned by a complimentary fruit platter, personal visit by duty manager and breakfast voucher was very much appreciated in response to this inconvenience. Staff were very friendly and welcoming making our stay very enjoyable. Its fantastic for families, very secure and good access to sanur beach. We will be back with more friends.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jac93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 8 May 2014
Thank you for your 5/5 review on the Sanur Paradise Plaza Suites. We are glad you found the rooms to be spacious and clean. The waterslide is a big hit with the children and we are also happy that you found the access to be good and secure. We look forward to welcoming you and your friends back on your next trip to Bali.
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Orlando
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 1 May 2014 via mobile

Stayed for 5 days with the family. The hotel is aimed at family's with a slide in the pool and big play area.

We stayed in a 3 bed apartment near the road. The apartments are very dated and seem to be falling apart. We had a few problems which were responded to in a few minutes, lock not working, TV not working, ants infestation in a bed.


The apartment seemed to have a problem with Mosquitos, more bites here then a month in Bali! I think they come through the windows which don't close...


The grounds are dated as well, everything just seemed a bit shabby. It is also very dangerous for kids! Our 18 month old got her head stuck in some metal poles in the play area! Our 3 year old got attacked by the lift, the gap where the doors slide! We mentioned to the hotel but don't think it will change!

On the plus side the staff were super friendly, attentive and always smiling, if it wasn't for the staff I think this place would be closed down as they are the only saving grace!

Stayed April 2014
Helpful?
1 Thank lipper1907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, 6 May 2014
Thank you for taking the time to review our property on the TripAdvisor website. We are a little disappointed that you thought the property to be out dated and shabby. As you can see in this forum alone, we have had many positive comments complimenting us on the hotel and the hotel’s facilities. I am sure an unsupervised 18-month baby can get into a lot of mischief no matter how safe the environment is. We do thank you for the positive comments of the friendly staff and rest assured we have no intentions of closing the hotel down.
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Additional Information about Sanur Paradise Plaza Suites

Property: Sanur Paradise Plaza Suites
Address: Jalan By Pass Ngurah Rai 83, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Sanur
#8 Luxury Hotel in Sanur
#9 Spa Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sanur Paradise Plaza Suites 4*
Number of rooms: 84
Official Description (provided by the hotel):
Affordable family accommodation in one of the most popular family resort in Bali and has been voted as Top 25 Hotels for Families in Indonesia by Tripadvisor 3 years in a row, 2014, 2015 and 2016 ... more   less 
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Also Known As:
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali

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