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“Relaxing”

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Prama Sanur Beach Bali
Ranked #21 of 78 Hotels in Sanur
Certificate of Excellence
Hope Island, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Relaxing”
Reviewed 5 January 2013

My family 2 adults and 2 children 10 & 13 stayed at this resort for 7 nights.
The rooms - beds were very hard ,air conditioners in the rooms were very noisy when on high, bar fridges not very cool and you didnt get a top sheet the room was too hot for a dooner but slightly cool without a sheet ,daily service for the rooms was ok but minimal eg sometimes the supplies were filled sometimes not.
Service and general resort were good both pools were plesent to swim in and we had no problems in getting chairs, what I didnt like was the smoking around the pool and in the resturants.
Breakfast was extensive and good we ate out around Sanur for all other meals resort is in a good location.
Free shuttle to Hartys every hour the fitness centre is closed and they are looking for new people to run it or so we were told was dissapointing and not menioned to us until my husband went looking for it.
Massages on the beach were $7:50 for 1 hour Retro cafe on the beach and to the right of the resort was good for meals.
Overall I found my stay here relaxing the resort was ok.

Room Tip: 4th floor is non smoking
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  • Stayed December 2012, travelled with family
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Helpful?
Thank VJJAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Bangkok, Thailand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2013

I checked in during Dec 29, 2012 to Jan 2, 2013. During stay, hand towel, bath towel was never changed!! Shower gel and amenity never refill and replace. Wifi can't worked as committed...no service mind from staff to solve the problem for guest...breakfast was wort!!!

Room Tip: Avoid to stay at this hotel, there are many house in that area to stay...
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  • Stayed December 2012, travelled with friends
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Helpful?
3 Thank Sasithorn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 January 2013

We stayed at Sanur Beach Hotel for 3 nights over Christmas and would consider it average. The direct access to the beach, decent breakfast and good service are outweighed by the lack of upkeep. The rooms are dated and really need an uplift, the AC smell in our room was awful so we'd have to open the balcony door every time we stepped in the room to clear the stench... The restaurants also need sprucing up.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank globalkaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
91 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 30 December 2012

This one of the more difficult reviews I’ve written. There is much to recommend in this hotel, however it lets itself down in many ways. So I have decided to list pros, cons and things that may affect you.
Pros:
•Direct, private beach access (with only the walkway between you and the sand) and a host of beach activities.
•2 large pools, one enormous. Lots of sunbeds – never had trouble getting one.
•The general service staff (bar, cleaning, waitressing and security) all friendly and polite.
•The Bamboo Bar is a rather nice place to have a pre- dinner drink. Good happy hour – though limited to beer and local spirits only.
•Lots of cheap eating options within very easy walking distance of the resort (less than 5 minutes).
•We arranged a private cooking class when there. The kitchen staff were amazing. Expert at their jobs and wonderful to us. Provided us with recipes to take home and topped it off with our hard work being served to us in Lada restaurant.
•Breakfast was of a very good standard, with a huge range of choice and an omelette station. Food is regularly replaced and always fresh.
•Lovely well maintained gardens.
They were quite lovely to my husband for his 50th birthday, sending up a cake for his birthday.

Cons:
•The resort is looking a little tired. Not so much the public areas, but the rooms we stayed in (deluxe beach front) were anything but deluxe.
•The bathroom was tired and looking a little grubby – old shower screen which kept falling off, furniture chipped and dated, doors which did not shut properly.
•My sisters’ room on the ground floor was very musty smelling and was showing real signs of wear and tear. Looked like several parties had been held there over the years. It really needs updating.
•Sanur Beach Hotel claims to be an “Eco Resort”. This includes bar fridges being locked to a minimal cooling level and air conditioners limited to how cool they would go. This resulted in warm drinks (a waste of our money in buying supplies) and stuffy rooms. We had to sleep without covers due to the room being so warm. They only provide a light quilt and no top sheet. It was so warm we ended up sleeping on top of the covers most nights. I also put some milk in the bar fridge and it spoiled within 2 days. Whilst I appreciate the resorts ideals, I have some minimal personal comfort levels when spending on accommodation. Our sleep quality was poor during our stay.

•Whilst the service staff at the resort were lovely, some of the reception staff were a little on the disinterested side.

Other things to consider:
•The beds are extremely firm
•If a hair dryer is important to you – bring your own. They are difficult to use.
•The drivers at the resort are expensive. Just walk down to the main road and you will save 30-40%
•The food at the resort is fantastic, but like all resorts, pricey. There are way cheaper options outside the resort. Ahh, if only they dropped their prices just a little.
•During our stay, the Fitness Centre and Spa were closed for renovations. If this is important to you, check before booking they have reopened.

Staff probably should check room drawers from time to time. My bedside drawer was full of old left items, including a belt and a diary from 2009.

We had a pleasant enough stay at the Sanur Beach hotel and it was obvious they have a loyal following amongst some. We saw signs of some updating whilst there (ie sun loungers being replaced). Hopefully this will extend to the rooms.

Room Tip: 4th floor rooms are non smoking. From what I saw, ground floor rooms in the Kresna wing are in below...
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  • Stayed December 2012, travelled with family
    • Value
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    • Service
Helpful?
5 Thank nediztu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
Reviewed 29 December 2012 via mobile

I stayed here for 3 nights with my family and I'm very satisfied with the facilities and especially the services! Staffs are so friendly with very good English. Taxi service is very good too. One thing I love from this hotel is the location is nearby the beach. As the sunrise catcher, I'm so happy because in the morning I can go to beach directly and see the sunrise without going out of the hotel :) A lot of breakfast choices and mostly delicious. I forget what type of bedroom I took but it's clean, neat, not really big but comfortable, and has central garden view. So recommended :) NB: There's a bell boy looks-alike Iko Uwais but I don't know his name I just call him 'Bli' :D

Stayed April 2012, travelled with family
Helpful?
Thank Ferina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 December 2012 via mobile

Definitely one to consider. We spent 7 great days at the hotel over Christmas week and enjoyed it immensely. Located directly adjacent to the beach this hotel has great rooms that are generally well maintained.

The staff are very friendly and helpful and there are even bells located adjacent to the beachfront poolside lounges! There is a selection of around 3 or 4 restaurants at the hotel and plenty of good others close by.

Wifi is a little slow and unreliable.

Tip: local beachside massages are excellent and great value. Look out for a lady named Geita and her friends located just past the Puri Santriqn Hotel.

Stayed December 2012, travelled with family
Helpful?
Thank Christian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieuw-Vennep, The Netherlands
Level Contributor
284 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 28 December 2012

We stayed in Sanur Beacht Hotel from november 1st until november 17th 2012 with another couple of friends; everything was OK; especccialy the service for my wife who had trouble with her back; they replaced the matrass the next day and kindly asked yhe next day if it was OK!
Very good breakfast buffet; nice swimmingpools en poolservice!
We chose this hotel becaus of it's fitness club, but it was closed for 4 months! But they drove me to another club every day for free.
Our friends had never been in Bali before but have been flying all over the world as KLM personal ; they were also very satisfied with the complete package!

Room Tip: upgrade from standard room and ask rooms at the left side of the building (near the Garuda Lounge)
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  • Stayed November 2012, travelled with friends
    • Value
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Helpful?
Thank Teriben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prama Sanur Beach Bali

Property: Prama Sanur Beach Bali
Address: Jl. Danau Tamblingan P.O. Box 3279, Sanur, Denpasar 80228, Indonesia (Formerly Sanur Beach Hotel)
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Sanur
#11 Family Hotel in Sanur
#12 On the Beach Hotel in Sanur
#13 Romantic Hotel in Sanur
#16 Spa Hotel in Sanur
#17 Luxury Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Prama Sanur Beach Bali 4.5*
Number of rooms: 428
Official Description (provided by the hotel):
Charming 5 star Hotel, with two large pools located right by the beach. Magnificent lush gardens and Hotel grounds with ample choice of restaurants & shops in Resort as well as just a stroll away.Suitable for the entire family from kids to grandpa... Just 20 minutes from the International airport. There is so much activity and things to do in lovely Sanur, the preferred address in Bali. ... more   less 
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Also Known As:
Beach Hotel Sanur
Beach Sanur
Prama Sanur Beach Bali

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