My wife and I booked and paid for 14 nights in what was described to us a 'rustic, italian style hotel'. We arrived and were sadly dissapointed. Our room was small, old and in dire need of a renovation. Our bed was situated on a raised platform (0.5 m) and due to my wifes pregnancy was just asking for a trip to the hospital after a midnight toilet run.
We asked to change rooms but were told we would have to pay for the privelige. Our room was now costing $180 AUS per night.
The second room (which was an upgrade) was no better. The room had no hot water, which they couldn't fix, the drainage in the shower didn't work and our bed was harder than stone. We asked for a comfier bed but were told they were all the same and nothing could be done.
After two nights in the hotel we decided to find somewhere else to stay for the remainder of our trip. The fact that we lost nearly $1500 by moving accomodation shows how poor the hotel quality was. The french manager refused to refund us any money.
This was my 9th time to Bali and usually I have no issues with any of the hotels I stay in. I highly recommend that no one uses this hotel as there are much nicer and cheaper hotels in the same area.
- Official Description (provided by the hotel):
- La Taverna Suites is a small privately owned hotel set within lush tropical gardens that open directly onto the golden sands of the Indian Ocean. La Taverna Suites has over the years played host to artists, writers, musicians and a wide assortment of other colorful personalities. Its European owners have endeavored to maintain the spirit of old Bali, whilst also providing a relaxed, informal environment with emphasis on the personal. ... more less
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- Also Known As:
- La Taverna Hotel
- La Taverna Sanur
- La Taverna Suites Bali/Sanur