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“Relax and enjoy!”

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Puri Kelapa Garden Cottages
Ranked #37 of 78 Hotels in Sanur
Hengelo, The Netherlands
Level 6 Contributor
523 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Relax and enjoy!”
Reviewed 17 January 2014

This is a beautifull hotel not far from the Beach. The staff does a lot to make you feel relaxed and to have a pleasant stay. Accross the main street you can get a good massage. The breakfast is a bit boring. Eggs prepared in different ways.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dirk-Jan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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311 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne
Level 5 Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 January 2014 via mobile

I stayed here for 5 nights over Christmas & was very happy with the accomodation for the price. I had a cottage bungalow which was basic but spacious. The grounds were well kept. The pool was a pleasant surprise & better than I expected, the photos do not do it justice. The position is great, a short walk to the beach, & also close to the main shopping strip. The staff were very helpful when needed. Breakfast was basic with a small menu to choose from, not buffet style as a lot of Balinese hotels are. My only annoyance was the cost of international calls. I was left with a hefty bill at the end of my stay. Partially my fault for not checking the cost before making them, but it would have been nice if the staff had told me the rates as they had to connect my call every time. I would recomend this hotel.

Stayed December 2013, travelled solo
Helpful?
1 Thank ranigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tilburg
Level 5 Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 December 2013

For the price a good place near the beach, just 5 min walk.Clean room, friendly staff, very nice garden with nice pool. We had an upstairs room, a balcony with pool/garden view.
There where some cats around, but they didn't bother us. This is what you see al over Bali...probably no programm for stray cats/dogs. The breakfast could have been added with fresh fruit juice as we had it everywhere during our stay at almost all places around Bali, all accommodations at the same price rate.
A quiet place, no traffic sounds.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sasnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denpasar, Indonesia
1 review
Reviewed 25 December 2013

I have stayed here many times and it's getting worse everytime with the exploding population of cats in and around this hotel. Cats in the kitchen, in the dining area under your chair while you're trying to eat. Cats on your balcony at night fighting, meowing, turning the rubbish bins over in their search for food, pussing on your clothes hanging out to dry.....the list goes on and on. I spoke to management about this last time I was here 6 months ago and despite promises to do something about it nothing has been done. I like cats but this is just too much. Therefore my family has decided that this is our last stay in Puri Kelapa. It's a good location, facilities are not too bad for the price but PLEASE GET RID OF THOSE CATS!!!!!! One more butch if I may. To the owners of this place, please start to cater for the majority of your customers and stop being so tight - arsked with the TV channels. You have 99.99% foreigner occupancy but all you provide is the local Indonesian cable service. This is the 21st century so move on please.

Room Tip: Any room with no furking cats crawling all over the place. By the pool is not too bad. Upstairs is b...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blowpipe2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kadekbudhaya, Administrator at Puri Kelapa Garden Cottages, responded to this review, 24 January 2014
Dear Valued Guest,

First of all thank you for taking the time to review us since we know that the best reviews are those that will help us better our facility and service to our guests.

The cats situation in our hotel has been a long debated struggle of humanely removing them from our premises. Early 2013 we contacted 2 organizations that deal with giving sanctuaries for cats but both were not able to take on our cats.

Prior to that we also tried relocating the cats to distant locations but somehow they keep coming and at the same time we were also concern about what happens to the cats at those locations.

At this point to deter more cats from coming, hotel employees are already not feeding the cats and we are putting out an in room plea for guests to do the same.

With regard to English television programs since mid 2013 we’ve installed cable TV to our 12 cottages.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 November 2013

We have just returned from this hotel and really enjoyed our stay here. The location, an easy stroll to the beachfront, was ideal for us. It's tucked away down a driveway off the road and it's very quiet, with the bungalows surrounded by gardens. The pool is well maintained and is a pleasant environment for those who don't want to go to the beach.

The rooms are good, though not luxurious: comfortable and clean would describe them best and they are excellent value. We had a downstairs room, and upstairs with a balcony would have been nicer (we could also hear the guests above us sometimes, shifting chairs or walking about), but we were only there for a few days so it wasn't worth changing if a balcony room had been available.

The beds were comfortable, though we found the pillows to be too high and firm. However when we requested softer and lower ones, they were quick to bring others that suited us better.

The breakfast that was included in our hotel price is not buffet, but you order from a menu and they are very obliging if you have requests. It was good value and very nice indeed.

If we have occasion to return to Bali in the future - which is quite likely - we would definitely be happy to stay here again.

Room Tip: We would have preferred an upstairs room with a balcony overlooking the pool rather than the ground...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deeEl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin NT
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 November 2013 via mobile

Puri Kelapa was a place We would most definitely come back to beautiful garden setting, fantastic staff very friendly, nice breakfast and generously sized very clean rooms very nicely priced, great location ! We enjoyed our stay . Oh I forgot to mention beautiful pool with swim up bar awesome !

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Renee Rose H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geleen, The Netherlands
Level 4 Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 September 2013

We stayed for 2 weeks and loved it. Maybe de rooms need an bit of TL&C but the staff is very nice and you feel very welcome. They help you with annything you need and are very freindly.
The breakfast is good and you can have anny mix you want. The MAMA of the restaurant makes you feel at home and even makes you a special dinner if you want. The only minus we had was the lighting in the room, sometimes it was difficult to read. To much low lights and not enough "big" light but that is us nagging :)

Room Tip: A grong one iff you want to be close to the pool, 2e floor iff you want it more quiet.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jackyandalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Puri Kelapa Garden Cottages

Property: Puri Kelapa Garden Cottages
Address: Jln. Segara, Sanur, Denpasar 80228, Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #37 of 78 Hotels in Sanur
Price Range (Based on Average Rates): £
Hotel Class:3 star — Puri Kelapa Garden Cottages 3*
Number of rooms: 48
Official Description (provided by the hotel):
Puri Kelapa Garden Cottages is a hidden away home, away from home. Quietly tucked away in the mid of green surrounding, Puri Kelapa is Serene & Peaceful. It is located at the heart of the traditional village of Sanur with approximately 45 minutes’ drive from airport, 15 minutes’ drive from the capital city of Bali & 5 minutes’ walk to Sanur famous sunrise beach & market. ... more   less 
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Also Known As:
Puri Kelapa Garden Cottages Hotel Sanur
Puri Kelapa Garden Hotel
Puri Kelapa Garden Cottages Bali/Sanur

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