Arrived as planned to discover hotel had not reserved the two rooms we had booked. Did not offer an explanation but arranged for us to stay at their sister hotel in Sanur, The Puri Gopa. Took us round there n showed us the rooms, pool etc, which was decent thing to do. However, we were told that we were given upgraded rooms by way of compensation/ pacification only to discover on checkout that we had actually been in standard rooms all along which were at a slightly lower rate than we had paid, so left feeling we had been conned (to put it politely)!!! We chose the Puri Mesari based on TA reviews, which we didn't get to sample, and are extremely disappointed with the experience/ service we received.
- Official Description (provided by the hotel):
- Puri Mesari is a charming small, private hotel with friendly and personalized service. Our site is perfect for guests seeking for an intimate accomodation in a peaceful environment. ... more less
- Reservation Options:
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- Also Known As:
- Puri Mesari Sanur
- Puri Mesari Hotel & Suites Bali/Sanur