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“Still Great”
Review of Smart Comfort

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Smart Comfort
Ranked #17 of 139 Speciality Lodging in Sanur
Certificate of Excellence
Tea Gardens, Australia
Level Contributor
195 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Still Great”
Reviewed 14 August 2014

Our second visit to Smart Comfort this year. The accommodation and staff are great and the location being close to Hardys supermarket is ideal for couples staying in Sanur...but please, provide a toaster for breakfast!

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank delltone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 reviews from our community

Traveller rating
    48
    17
    9
    0
    1
See reviews for
2
50
6
1
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
1 review
Reviewed 14 July 2014

Smart comfort is a nice place to stay, near the city and restaurant.
It is quiet and a good room with swimming pool
Only it is unfortunately that the bicycle is not for ladys.
And i miss an oven or a microwave als also an toaster
I heard that you can rent this but it is better to have this inthe room.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Miranda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra, New Zealand
1 review
Reviewed 9 July 2014

Smart comfort is a great villa. New ,clean and good service. Air conditioning and your own pool
Only 5 min walk to main street.
Staff very helpful. very good house keeping service
had trouble with Wi-Fi out for two days
value for money
Dave & Janine

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank travel-on-on
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 9 July 2014

We stayed at smart comfort in June and it is amazing. The villas are beautiful and the staff are wonderful, very friendly, helpful and efficient. The location is great as it is close to the supermarket and only a short walk to the beach and fabulous restaurants. We will defiantly stay there again next year.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

Great location, value for money and overall a nice place to stay.
We were a little annoyed that we were given no choice but to book transport from the airport and then no one turned up to pick us up. (they did pay our taxi fare). Smart Comfort don't provide bottled water, which was inconvenient considering we arrived at 2am and disappointing for such an otherwise great place to stay.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colmerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
Reviewed 8 July 2014

We arrived at smart comfort and had been put into room 1, which was on the right hand side of the complex of apartments due to there being a 4 story building across a small field i felt it was rather short on privacy.. so we had asked to move onto the other side of the complex which the staff were more than happy to do, into a room that was free. After moving we were very happy i had no complaints, the room was always kept clean & tidy after we had returned and the staff were especially very welcoming and good to deal with all being Balinese. The room attendant Dewi & Oke were especially very warm and friendly and loved talking to them everyone morning and evening. Once we had arrived we had no been aware of how far down a Gang the apartments were, we were a little intimated being used to staying at resorts on the main road, although we had realised in a short time that they were mostly villas and home complexes through the gangs and were happy enough that it was safe to walk down any time of day or night. With the short walk (300 metres) to hardys was a big plus also, as we are used to staying at the other end of Sanur we were very surprised with the area in terms of restaurants, bars & shops, as it was a bit more up-market. I would recommend anyone to stay at Smart Comfort having our own private pool was a massive bonus, aswel as how large the Lounge & Bedroom were aswel as all the utensils that were provided if we wanted to cook or organize our own food and the large fridge for being able to buy plenty of water & alcohol to store and keep cool. The only downside was the bed sheets were changed twice a week - I would have liked them to been done atleast every 2-3 days. Other than that we were very happy and suprised and would be back in a heart beat to stay again. The price of these apartments was unbelievable. Dylan.

Room Tip: Rooms on the left hand side of the complex were alot more private and quieter. We really liked Room...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Deejaylulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

For me internet connection is very important. On the last two stays I experienced several days of not wi-Fi available.You included in package as you offer and did not deliver.
This is a deal breaker and I will look around for other options because of your failure to deliver.
Additionally your booking site automatically ticks and charges for airport pick up even if I do not need and I can not untick. Very disappointed.
Gary

Room Tip: Rooms on west side are better for afternoon sun
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Smart Comfort

Property: Smart Comfort
Address: Jalan Pugutan, Gang Jasmin, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #17 of 139 Speciality Lodging in Sanur
Price Range (Based on Average Rates): £
Number of rooms: 7
Official Description (provided by the hotel):
SEVEN, one bedroom Villa style apartments that open directly onto your own private pool. Just 5 mins walk to Sanur beach, Hardy's supermarket, Cafe Batu Jimbar, great restaurants and night life. Apartments size inc pool 81sqm- lounge, kitchen, separate shower and en-suite . Apartments are fully furnished have ceiling fans and are air conditioned. ... more   less 
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Also Known As:
Smart Comfort Bali/Sanur

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