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“Low expectations will be rewarded”

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Sindhu Mertha Guest House
Ranked #42 of 136 Sanur B&B and Inns
Australia
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Low expectations will be rewarded”
Reviewed 4 January 2013

Very, very, very basic accommodation deserving of only one star. (The three-star rating is fantasy.)

Main-ten-ance: The work of keeping something in proper condition; upkeep. The staff are obviously far more interested in the maintenance of their social networking status than they are of performing any building or equipment or installation maintenance.

Pick up from the airport was OK but the vehicle used was disgusting!!! Petrol had been spilled in the car recently and the 40min trip to the Puri Sindhu Mertha was tortuous to say the least. It was so bad that I almost asked the guy to drop us by the roadside so that we could catch a taxi. The stench was nauseating and the rest of the trip was completed with windows down.

On arrival at PSM the disappointments kept rolling in... The place is small, cramped, has no privacy, is bombarded with road traffic noise, has uncomfortable beds & pillows with old linen, the room allocated was small and furnished with poorly made and junky items, the bathroom (open to the elements and mosquitoes) had not received even the most basic maintenance in a very long time (the vanity unit had only a cold-water tap). Fungal growths were abundant and the floor tiles dangerously slippery.

The room had a pool view but the whole 'wall' that faced the pool was glass with only curtains (not opaque) for privacy. The room could not be darkened.

Breakfast was 'fuel' for the body only and offered little in the way of taste satisfaction; ordered to your room. A menu from a local Indo resto that would deliver was provided in the room otherwise no other type of service is available.

The airconditioner unit pumped out cold air - true enough - but at the cost of disturbance to the peace as the sound associated with its function was truly disturbing.

Locationally it is close to nothing of interest.

Positives: a beautiful pool, free WiFi.

Room Tip: Choose any room at least 1km away from reception.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 reviews from our community

Traveller rating
    25
    28
    13
    7
    3
See reviews for
11
24
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3
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
130 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 November 2012

I have been staying here for many years, and the staff is like family to me. They're always cheerful and helpful, and they always pick me up from/drop me off at the airport on time.

The rooms are basic, but very clean. The bathroom could use a renovation.

Room Tip: Ask for a room on the ground floor.
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  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank irenenevada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
473 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
Reviewed 26 August 2012

Stayed here one night to attend a wedding in a nearby street. It's a small hotel with rooms (2 floors?) facing a nice swimming pool in the middle. Room was spacious with good bed and linens. Bathroom has bathtub and open-air shower but obviously lacked maintenance and provided minimal toiletries (but there's a shack next door selling shampoos, soaps, sleepers, drinks, etc). There was only one person guarding the reception and apparently he had to do other things too including watering the plants and thus at times nobody was at the reception and I had to wait for a while for the guy to come after calling the number provided at the counter. I was also asked to pay in cash (didn't mind as it was only for 1 night stay and the cost was not expensive).

Room Tip: Rooms on the right hand side of the reception area got direct sunlight in the afternoon and thus bec...
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  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GabyVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 July 2012

This is very basic accommodation. Cleaning of the rooms is very badly done, the shower curtain was very grotty in each of the 3 rooms that we had booked and our fridge had mould growing in it. The pool could not be used as they were attempting to clean it after many of the guest complained about the poor condition of the pool, and had gone overboard with the chemicals, so much so that your skin and eyes started to burn after being in the water for a minute and it took a fair bit of scrubbing in the shower to get it off your skin. This could be a very nice boutique guest house but is so badly maintained that is of a very poor standard.

Room Tip: Don't think there is such a thing at this guesthouse
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gypsy057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Virginia
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 26 June 2012

Yes, this is an inexpensive place to stay with no ratings....but except the unexpected.
Good: nice clean pool (but small), very clean bed and rooms with air con that works.
Bad: Very basic breakfast (don't expect much), water on first day only, soap (two small bars) on first day only, zero toiletries, very basic and no lobby.
If you want basic but clean...then get this place. If you need even a tad bit more than basic...then don't come here.

Room Tip: Bottom floor rooms face the pool (only eight rooms in total)
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Immune01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 April 2012

We stayed here for 1 night prior to our Liveaboard Dive Trip. It was a very good choice as it is centrally located. The room was large, bright, and clean. We had a ground floor room overlooking the pool. Breakfast was very good and the Staff could not have been nicer to us. We will stay here again on our next trip to Bali.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PacificSandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Canada
Level Contributor
97 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 9 January 2012

Picked this place from Agoda.com as we were just passing through for one night before our flight leaving Bali. We felt it was a bit of a splurge at IDR 450,000 (including breakfast). The room itself was very well decorated with traditional art, nice linens, tv and small balcony overlooking the pool. The bathroom on the other hand, looked very worn around the edges with the bathroom a little dingy and borderline dirty. Overall we were happy enough here although felt that we could have found better value if we'd had more time and energy. Breakfast was disappointing – both the western and balinese breakfast were very small and there wasn't much choice (choose juice or coffee/tea). Location wasn't the best, a couple cafes nearby but otherwise the main beach and strip were a good 10 minute walk away. This wasn't the best place we stayed, and it certainly wasn't anywhere close to great value, but it was good enough if you want to be sure to stay a night at a comfortable place

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CEMMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sindhu Mertha Guest House

Property: Sindhu Mertha Guest House
Address: Jln. Danau Poso no. 53, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free Parking Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #42 of 136 B&Bs / Inns in Sanur
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sindhu Mertha Guest House 3*
Number of rooms: 10
Official Description (provided by the hotel):
Sindhu Mertha Guest House with its simple but yet rich architectural lines, the indigenous local materials and the exquisite fabrics, blend the sensual Balinese atmosphere with incredible high standard of modern western living. Offer a perfectly balance of nature, culture, art and warm hospitality for your total comfort. Spacious standard room offering a total comfort to relax with its balcony adds a great value to the room overlooking to the pool and garden. ... more   less 
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Also Known As:
Puri Sindhu Mertha Guest House Hotel Sanur
Sindhu Mertha Guest House Bali/Sanur

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