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“Pure relaxation”
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Excellent
58 reviews
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Sanur, Denpasar, Bali

Reviews from our community

Excellent - based on 58 reviews
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Reviews from our community

Date | Rating
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English first
Dutch first
English first
French first
German first
Any
English first
AClelland
Darwin, Australia
Level 5 Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Pure relaxation”
Reviewed 14 February 2016 for a stay in February 2016
2
people found this review helpful

This was the first time we've stayed in a rental property, as we previously stayed in villa complexes or hotels. At first we were a bit apprehensive with regards to security and having a housekeeper, however this was not an issue at all. To the contrary, having Kadek looking after us was amazing, she cooked us yummy Mie Goreng, cleaned and did the laundry every day, which was awesome! While she was at the villa, she was very discreet and we barely saw her. This was our second time in Sanur and we much preferred this location to the previous stay, which was at the Northern end of Sanur. It was much more quiet, but had all shops, restaurants and pubs nearby, if we wanted to go out. The beach was only a short walk away, so was Hardys. We preferred to walk there, however if we wanted to, Kadek would have gone there for us and got us whatever we needed. We will definitely come back to Villa Serena and can only recommend staying there.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Location, housekeeper
Liked least: nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaMe...
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Villa”
Reviewed 1 February 2016 for a stay in January 2016
2
people found this review helpful

Great location and Villa.
Kadek the housekeeper was great cooking what we wanted and shopping for us. Nothing was a problem.
Sanur is quiet compared to other places like Seminyak but most enjoyable and relaxing.
Lovely pool and relaxing environment

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Relaxed environment
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry1959...
Melbourne, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good location”
Reviewed 29 January 2016 for a stay in January 2016
1
person found this review helpful

The Villa had everything we needed, great pool good amenities. Kadek the housekeeper was faultless, she cooked what we wanted bought what we wanted, and organized anything
we needed.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: not so much the property, but Sanur was quiet.
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ckcowan
Surin, Thailand
Level 4 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fabulous”
Reviewed 5 January 2016 for a stay in January 2016
1
person found this review helpful

Had the most wonderful week at villa Serena here in Sanur
The villa Serena is beautifully appointed and very comfortable
The ages of family staying throughout the week were 5-63
All our needs were catered for extremely well by our housekeeper Kadeck
Wonderful lady, unassuming quiet, resourceful unflappable
Great cook ,did beautiful bacon and eggs or mei goreng
Very spoilt by her wonderful care
Dave the owner always responds quickly
Fantastic value for money
Will definitely be back and thoroughly recommend

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryInVan...
Vancouver, BC
Level 5 Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Better than the pictures!”
Reviewed 26 December 2015 for a stay in December 2015

We stayed here for 5 nights at the end of our trip to Bali and it was the perfect end to a great vacation. Nice to have a large fridge and freezer and be able to have what we want for breakfast. At Hardy's in Sanur you can buy everything you can dream of - we even found half and half cream for our coffee. The pool was super clean and the gardens beautiful. Kadek was very helpful - not only did she wash our clothes but ironed everything too! The owner Dave was excellent to deal with. A very posh place to spoil yourself!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrishCL
Forster, Australia
2 reviews
“Perfect, clean, secure.. lovely villa to relax and enjoy Sanur.”
Reviewed 5 October 2015 for a stay in October 2015

Great quiet location, still close to everything. Kadek the housekeeper is just beautiful, nothing is too much trouble. This is my 3rd visit to the villa, I would highly recommend staying here. Easy to book. Airport transfers.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the clean pool
Liked least: everything was great
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaze67
Launceston, Australia
Level 5 Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Outstanding!!”
Reviewed 5 October 2015 for a stay in September 2015
3
people found this review helpful

We have stayed at similar villas in Sanur (Bali Emerald) a number of times, Villa Serena is so much better! Kadek the housekeeper is an absolute treasure and goes out of her way to ensure a pleasant stay. Her cooking is fantastic and so is her housekeeping, it was so nice to depart with luggage full of freshly laundered clothes. Dave the owner made booking really easy and was available for any advice. The maintenance is kept up to date at villa Serena ensuring that everything is fresh and working. Already two of my friends have booked...I hope it won't be too difficult to book in on our next trip to Bali, we won't stay any where else!!

Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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