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“Paradise in Sanur”

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Segara Village Hotel
Ranked #13 of 76 Hotels in Sanur
Certificate of Excellence
Melbourne, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Paradise in Sanur”
Reviewed 29 June 2013

My twin sister and I stayed here for our 50th birthday (they even left us on our birthday a cake, fruit basket and a lovely card). Our first impressions of the resort was amazing. The grounds are stunning. We were given a cold towel and welcome drink on arrival, which was a lovely touch. We stayed in village 3 in room 317. This room was huge and very comfortable. The bed and pillows were great. We don't know why there is a lime green wall in the bathroom, (bit to bright) but this didn't affect our holiday as it's only a wall. The staff are very friendly, Jovi at the bar was great to talk to and had the loveliest smile and he always said hello to us when ever he saw us. Paul Newman the Tour Operator and Guide was amazing. He made our trip even more enjoyable than we could have ever imagined. The 2 pools and Jacuzzi/Bar are awsome and we could always get a sun lounge around one of them. The resort is in walking distance to heaps of cheap restaurants and massage/spas. We were not disappointed with anything about this resort and would certainly recommend it and will be returning very soon. This was my first trip to Bali and it definately won't be my last! Thanks Segara

Room Tip: Any rooms look great!
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  • Stayed June 2013, travelled with family
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Helpful?
1 Thank Aussietwins50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2013

we stayed here for seven nights and loved everything about the Segara. Awsome gardens, great pools, friendly staff and fantastic location. Ticks all the boxes!! Just outside of the hotel on the beach to your right the best restaurant in town Tootsies, we ate there 6 nights and several lunches.

Room Tip: they would all be great
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  • Stayed June 2013, travelled with family
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Helpful?
1 Thank samantha b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 June 2013

Well was nice room and lovely grounds at hotel with beach right there. But the downside of Hotel, too far out, breakfast wasn't anything special they need to update eating area & food.
No activities for hotel guests, being so far out it became very boring. Ok if you just want to
veg out & not do anything, but for me wont be going back there, stayed at much better hotels for
price, over rated & expensive for what you get. No fitness centre, spa bar was closed etc, small pools not very nice.

Room Tip: ask for cottage downstairs as walking up about 25 stairs to room is a pain and if you want to sit o...
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  • Stayed June 2013, travelled as a couple
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Helpful?
1 Thank dudley35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 June 2013

We booked a week in a Cottage Room at Segara Village, based on the reviews, having stayed in Sanur before but at the southern end of the beach. It was the finish of a holiday to celebrate a special Wedding Anniversary so we were very excited to be coming. The first disappointment was not being given the up-grade our Travel Agent told us we'd get (did we really expect it when it's conditional???), then discovering that the room we were given had twin beds. When we objected, the staff member said he would get housekeeping to push the beds together but I said no, we expected a king size bed. When I went to reception, he told me we must have asked for twin beds!!! He found us a room with a king size bed, but only after we moved in did the rest of the flaws start to show. The bathroom was awful, in very poor condition with no privacy at all as it faced onto another building and the neighbour's balcony. We had to climb into the bath to have a shower, which had a nylon shower curtain on one side and a mouldy blind on the window side. The rooms have very light curtains, with no sheer ones behind to afford privacy during the day, although our room was so hot we kept the curtains closed anyway. We had lights shining in all night, so placed king size sheets over the curtains to try to block it out. We complained several times to the Guest Relations Staff, who were lovely and tried their best to get us moved to no avail, until finally we were offered a meeting with the manager, during which, while he was polite, he told us that our best option on a future visit would be to pay for a better standard of room! He did offer us a change of rooms, not an upgrade, but nevertheless a better room, so we decided to move, as it was bigger, had more bathroom privacy and a more covered balcony, so the room stayed cooler and we had less light at night-time. It made the rest of our stay much more pleasant. Perhaps we were expecting too much after having been spoilt at Tuban and Ubud, albeit in accommodation which was heaps cheaper, but we expected more from Segara. On the positive side: the gardens are magnificent, the staff are friendly and obliging, and we loved our breakfasts. The location is great, with ready access to heaps of restaurants close by. Speaking to other guests, many were unhappy with the standard of their rooms also, so hopefully the management start to take notice. Not everyone can afford to stay in the more expensive rooms, and it wouldn't really take much to improve things considerably. Would we return? Perhaps if we were able to keep our eyes open for a deal on a better room we might, but having stayed at the Mercure and at Sanur Beach Hotel, and having better rooms at both, would have to have a good think about it!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank HappyWanderer009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2013

Arriving at the front entrance we walked into a beautiful garden full of water features private seating areas and traditional Balinese authenticity. Our room was in a ground floor cottage that was of an excellent standard. The hotel staff were always helpful and friendly and liked to share the banter with you. Breakfast was brilliant a large buffet of traditional balinese, continental and English breakfast we didn't need lunch although the coffee shop along the beach from the hotel did some amazing cakes!! In the hotel grounds you have the choice of 4 pools or a sunbed on the hotels private beach area. Along from the hotel are some excellent restaurants on the beach who make some lovely dishes for an extremely reasonable price even had my hair cut at the spa along the beach for £3!! We hired a local driver in Sanur recommended on tripadvisor Made Wijaya http://www.funinbali.com he lives a few minutes from the hotel so always arrived promptly he is a really great chap who enjoys a chat and a laugh knows the island well and always behaved very professional nothing was too much for him charging very resaonable rates. The combination of this great hotel and great driver to show us the island made our honeymoon very very special Thank you.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2013

It's hard to know where to begin to describe this incredible place. As a family we have been coming to Bali for more than 20 years and have stayed at other places but always come back to Segara Village. It is located right on the beach and a few minutes walk to shops, markets, restaurants and so much more. From the moment we arrive, we are greeted with "welcome home".....and that is just how we feel.
The magnificent grounds are so beautiful, the rooms clean and well maintained and each of the pools are impeccable. We choose the "Club" room option which certainly has some perks.Those in the Club rooms share a beautiful secluded area and pool with butler/ attendant service that cannot be faulted .Nothing is too much trouble and huge thanks must go to Agung, Gusti and Kadek who were attentive and amazing at all times. Other perks in this area were to have private breakfast on the terrace area of our room overlooking the pool and free flow cocktails available each evening from 5-7 pm at the lounge area of the bar adjacent to Sanur Beach.
Every aspect of Segara Village is wonderful and the Management team need congratulating for the work they have done over the years to build up the resort to such a high standard and yet still maintaining the "personal, family feel" that is very obvious.
One this is certain..... We will be back again as soon as possible.

Room Tip: Pay a little more, but choose a Club room.... The extras are certainly worth it!
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  • Stayed June 2013, travelled as a couple
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Helpful?
2 Thank CherylCooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Victoria, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2013

Segara Village is just perfect. Ideal for families or even singles. This resort is very well maintained and located on an amazing spot of Sanur beach. Only seconds away from great cafe's, shops, restaurants and water sports if you even need to leave the resort itself. The rooms are well looked after with staff only seconds away if you ever need anything. The most positive aspect of this resort is the staff and management team. All staff speak next to perfect english and are the most loving/ welcoming people you will ever meet. The staff are what makes Segara Village such a wonderful place. I was lucky enough to be privately invited to events and ceremonies by the management team held in their own home at their families villages. I have only ever stayed at Segara Village on my numerous trip to Bali and will continue to stay there in the future. This place is just magical!!

Room Tip: Ive stayed in the majority of the rooms over the years and never had any issues with any. I would re...
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  • Stayed June 2013, travelled with family
    • Value
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    • Rooms
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Helpful?
1 Thank Christopher J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Segara Village Hotel

Property: Segara Village Hotel
Address: Jl. Segara Ayu, Sanur, Denpasar 80030 , Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Sanur
#5 Family Hotel in Sanur
#7 Romantic Hotel in Sanur
#7 On the Beach Hotel in Sanur
#9 Luxury Hotel in Sanur
#10 Spa Hotel in Sanur
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Segara Village Hotel 4*
Number of rooms: 123
Official Description (provided by the hotel):
Well established beachfront resort in northern Sanur will shortly complete a major renovation to re-position to four star plus rating. Five distinct village room areas, each with its own layout and character are set amidst 6 hectares of lush tropical gardens. Two swimming pools and an array of recreational activities provide ample opportunity for pure relaxation or an activity - oriented holiday for adults and children. ... more   less 
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Also Known As:
Segara Village Resort
Segara Village Sanur
Segara Village Hotel Bali/Sanur

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