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“A Fabulous Four Days to celebrate Turning 40!” 5 of 5 bubbles
Review of Komaneka at Bisma

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Komaneka at Bisma
Ranked #15 of 192 Hotels in Ubud
Certificate of Excellence
Melbourne, Australia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A Fabulous Four Days to celebrate Turning 40!”
5 of 5 bubbles Reviewed 28 June 2012

I have just returned from 4 days away with my 4 girlfriends staying at Komaneka Bisma. We chose the Hotel as it was highly recommended on websites and by our travel agent. As a group of 5 ladies, we booked 2 rooms with an adjoining door on the balcony. We were quite a noisy bunch and noticed that the Hotel was very quiet and serene, so we hope we did not disturb the many honeymooners that were there. Not many children to be seen either, so we were glad we left our 6 rowdy kids at home in Australia as they would have caused quite a disturbance. We asked for and were allocated rooms on Level 4 which were terrific especially for the great views and Level 4 is the same level as reception which makes access excellent. We all loved the views and the atmosphere of the Hotel. We loved the cookie jars everywhere including in the hotel cars and also the yummy toffee scrolls that filled large jars at reception. They did cater particularly well for one of our group who was fondly known as "GF"...gluten free food only. They made sure that the afternoon tea and breakfast had GF options for our friend. The location is great, Bisma St is full of activity and you can walk into town, although we often got the hotel shuttle in and out of town, which was only 5 minutes away. Walking home at night to the Hotel was a little treacherous. There were 5 of us, but it is very dark in parts with a few howling dogs around. The Hotel rooms were really spacious and had beautiful bathrooms, plenty of space for 3 of us who shared a room. Bottles of free water were everywhere so we did not have to buy any. The only issue we found was that Hotel staff at reception were not very forthcoming with information on Ubud. We asked about a Painters Village which we had read about and staff seemed to have no idea (just kept saying go into town), nor did they know about how to get us into the #1 recommended restaurant in Ubud, the Melting Wok Warung, so we missed going there. We did end up finding it in town, but with only 8 tables we missed out. We ended up meeting and then booking a lovely local driver Sandi who gave us the real info and took us out of town on a day trip. He took us to buy a variety of art, see the local Painters Co-op, took us to Celuk to buy jewellery and then to eat the famous suckling pig, but not at the terribly busy one in central Ubud. He knew all the tricks...it was like a holiday romance for 5 of us, so finding a good local driver that you can book each day to do all your driving was the key. Sandi even took one of the ladies who is a keen photographer all around to sites to take photos of people, villages, the cemetary, rice fields, the local famous coffee plantation to recreate the Julia Roberts experience...nothing was too much for Sandi. He also showed us the best streets to shop which again the Hotel Reception staff did not really advise us where to go. There are 2 particularly nice streets with more stylish and upmarket cafes, clothes, jewellery, art etc Dewi Sita is one of them. We wish we had discovered these streets sooner in our trip, not at the end. What we loved also was a meal at Mozaic. Oh my god, we loved the food so much, it was well worth the money. We picked the Balinese degustation menu and the wine matching option. If we had more time we would have returned to do the Chef's Cooking School. The meal is had sitting in the most amazing garden setting with lights hanging over candle lit tables. Again we were very noisy!! The other hidden surprise for us was the Komaneka Bisma Hotel Spa...we nearly missed this one. At the end of the stay we decided to give it a try as we had not looked at the spa when we arrived. We all booked in for 2 hr treatments (5 of us at once) and when we got into the rooms, we were all gobsmacked. They were the most divine spa rooms any of us had ever been in. Lying in the spa rooms, you look across to the wild jungle but you relax hearing the sound of the amazing river that runs beneath the rooms. We wish the hotel promoted the spa more, as it was truly a luxurious but affordable experience. we snuck back the next day to take photos as it wa so divine! The spa staff were so lovely and discreet as we had our treatments followed by a soak in each of our own bubbling bathtubs covered in rose petals and eating fresh fruit kebabs. If only we had known how nice this sap was, we would have gone more than once. The jogging track is well worth a look too even for a walk, it is beautiful. We even got the staff to take us on a ride around the track on one of the golf buggies.

Room Tip: Level 4 for the views, but if you can afford it, book a Villa.
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  • Stayed June 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,784 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (346)
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English first
Singapore, Singapore
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 28 June 2012

Stayed here 13th to 17th June. If this was my first stay in Ubud or Bali, I would probably have given it a higher rating. However, after visiting Bali and Ubud numerous times through the years and staying in different villas and hotels, my expectations tend to be higher here as the service quality is already much higher in Bali compared to the rest of the world.

First, the negatives:

We booked 2 single bedroom villas, one for my family of 4 and another for a friend's family of 3. My family stayed 4 nights while my friend's family stayed 3 nights. Komaneka offers a free pick-up from the airport but not a free service back to the airport. Not even when we offered to go in a bigger vehicle together instead of 2 vehicles.

The location of the hotel borders on a fine balance of just right for privacy to any further from the main road and it would be an inconvenient walk especially for kids. It's about a 10 minute walk to the main road and another 5 minutes to Ubud Centre. That walk will appear longer when the weather is hot and humid and you end up drenched in sweat or at night when it is dark as there are no street lamps or residual light spilling from other establishments closer to the hotel. The stray dogs, though they are harmless, can be unsettling to kids when they bark.

They offer free shuttle and pick-up service to Ubud Centre and the surrounding areas. These shuttles run on schedule on the hour. So if you just missed one, you will need to walk out or wait an hour for the next. They will accommodate your request if they have available cars but you will have to ask. They do not offer this service automatically. I could sense reluctance when they acceded to the one-time I made this request.

I was greeted with a nice cool room in the villa with the airconditioning working exceptionally well...or so I thought. It got very cold in the middle of the night even when I turned the temperature on the remote up. We realised in the morning that the aircon had iced up when the maintenance guys came over. This happened twice in the 4 nights we were there.

An extra bed in the villa costs US$55 per night, pricey considering we paid close to US$600 per night. The water in the pool in the villa is usually cold as it does not get much sunlight compared to the main pool.

Now the positives:

The Villa is indeed very beautiful and the layout well-planned and thought through. Amenities are just where they should be. The room is very well maintained and the attention to detail is amazing. They even provide sleepwear and they must have "sized" you up because all of us had sleepwear to our sizes, including my 12 year-old son. No shortage of drinking water daily.

To fully appreciate Komaneka Bisma and the natural beauty that surrounds it, you need to walk pass all the villas, down to the chapel, and through the trail by the river up back to the spa area. The view is stunning.

Mozzies are real pests in some places in Ubud, but here through regular foggings, we were not bothered much.

Although I feel that they could improve in their shuttle services, I must say that they are usually very accommodating when it comes to pick-ups from restaurants at night after dinner. Just call them and they will come get you. But you need to be a bit patient.

Their wood-fired pizzas that they make from scratch is also very good by the poolside.

The best accolade goes out to their restaurant staff. They are all very nice and make you feel welcome every time you meet them, whether it is at the restaurant, tea by the spa area, or in-villa breakfasts if you choose. The service by this group is impeccable. A special mention goes out to Nersi, who just knows what you need before you even ask. Such a warm and wonderful person.

In a nutshell, if you prioritise cleanliness, a quiet place to kick back, Komaneka Bisma is great. If you want better service and value, and convenience is key, there are better places at cheaper prices I have stayed in.

  • Stayed June 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank K_Khong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 June 2012

Oh Komaneka Bisma......you are a wonderful hotel.
This is our second stay at Komaneka Bisma and it won't be our last.
The rooms are huge and beautifully appointed with everything you'd need. The large balcony is a great place to relax with loungers and a dining table. We had breakfast here one morning and drinks overlooking the rice fields every day.
The bathroom is beautiful, big and that bathtub!
The staff at Komaneka are incredible. Nothing is too much trouble and we were always greeting with a "selemat pagi" and welcome home. They remembered our names and what our plans were for the day.
The complimentary shuttle bus makes staying at Bisma the best choice. Close enough to town, but far enough out to enjoy the peace and quiet of the rice fields.
The small touches make this hotel my favourite. Our personalized, long stay guest gifts were beautiful and make a beautiful momento of our trip.
My partner was spoilt on her birthday with a cake and singing from the beautiful staff.

Terima Kasih banyak Komaneka Bisma. Liburan saya enak sekali karena orang Bisma yang paling Bagus !

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WildAboutMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 26 June 2012

a very good hotel in the center of Ubud.
There is a service of bus that brings you wherever you want in the city.
Service is excellent
Fresh cookies are offered every day and there is VOD system in the room.
all rooms have a garden view which is very impressive
spa is also very beautiful.

We did not try the hotel restaurant, except for breakfast

a bit crowded in the swimming pool ...

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zumex36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 22 June 2012

This has to be the most amazing hotel set in fantastic surroundings. On arrival we received a welcome drink and then went to the view point on the level where the reception is and the view was breathtaking. Below you are rice fields, a river and natural jungle all around and the hotel pool and spa is mingled in. There is also a wedding chapel that can be used for the romantics. The rooms are fabulous and on arrival there was a flower petal heart on the bed. The service and food is second to none and in your room a complimentary cookie jar is regularly topped up. The hotel has a shuttle bus in to the centre and is a short walk to the Monkey Forest Road area. I was sorry to have to leave.

Room Tip: The rooms are all excellent in the main hotel block but there are private garden villa's that ar...
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  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Glyn_Derby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 22 June 2012

One of the best hotels I've stayed in so far... awesome, awesome service (we were greeted by every staff member we walked past, all with a smile and a "how are you" or a "welcome home").

The room service was efficient (a tad too efficient at times) - each time we returned from our hotel room, the room was always cleaned and tidied up. once when we returned from our dinner, the bed was made up and pjs prepared ready for us to wear.

They were also attentive to our needs (my bf does not eat eggs and mentioned this to one of the staff), at breakfast the next day - they remembered and actually asked my bf if he was allergic to eggs and if it's okay for his pancakes to have eggs in there.

The hotel was tranquil and a fantastic place for one to relax. it may be a little off the city center of Ubud but that adds to its serenity and beauty.

There's anyway a car service that drives you to restaurants/spas etc (let them know where you are going in advance) and they will drop you off..

there was also apple tv where apparently thousands of movies/songs were uploaded - unfortunately ours didn't work as well and we didn't care because we had such good rest / sleep. they also provided activities (some free) but we did not have much time to try.

Food: breakfast was great, had the eggs fritata and loved it. we tried room service twice (fish and chips was disappointing - soggy and rather tasteless), BLT was ok..

I would highly recommend this for honeymooners, couples, partners.. for a romantic getaway.. for some much-needed rest.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank StephSeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 June 2012

we have just returned from our second visit [7 nights] at Komaneka at Bisma and we were once again very impressed with the facilities, the location and the wonderful staff....we will probably return again next year.
the location of the hotel is perfect, far enough from the centre of Ubud for there to be no noise but close enough to walk if you wish [which we did on several occassions] and nestled into the side of a hill overlooking terraced rice fields. The pool is a great length for those who want to do some laps [about 30m] and the whole place has a very relaxed atmosphere.
If you do go there get to know the staff, they are a real asset to the hotel and wonderful people to get to know
David and Glenner, Perth WA

Room Tip: try for a room on 3rd or 4th floor for a view of the rice fields
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bwpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Komaneka at Bisma

Property: Komaneka at Bisma
Address: Jalan Bisma, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Ubud
#4 Romantic Hotel in Ubud
#11 Family Hotel in Ubud
#12 Spa Hotel in Ubud
#15 Luxury Hotel in Ubud
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Komaneka at Bisma 5*
Number of rooms: 44
Official Description (provided by the hotel):
Komaneka at Bisma Located in the heart of Ubud, The Resort allows you to make the most of your extraordinary luxury stay. Combines with breathtaking spaces and hospitality to create grand moment to makes you feels at home. ... more   less 
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Also Known As:
Komaneka At Bisma Hotel Ubud
Komaneka At Bisma Ubud, Bali

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