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“Paddy View Room and Elephant Experience”

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Mason Elephant Lodge
Ranked #26 of 612 Speciality Lodging in Ubud
Certificate of Excellence
Reviewed 23 April 2012

What a great way to spend a few days! The room was lovely but we weren't in a position to catch a ride on an elephant to take us to dinner as we had a Paddy room. Not a disappointment though as we had plenty of opportunity to view, hand feed, wash and interact with the elephants. Fantastic for kids and adults alike, thoroughly recommend.

Room Tip: The Paddy room was great. It had twin beds ( I was travelling with my sister) and was very compfort...
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  • Stayed: April 2012, travelled with family
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2  Thank kperkins05012012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 April 2012

As an attraction this place is lovely. You can interact with the elephants and take a nice ride around the park and through the 'jungle' (amongst peoples allotments of sugar cane etc really)
But as a hotel, rated as 4.5 stars here, Id say it was closer to 3 stars which is fine but for the price of the rooms i dont recommend it.

I am reviewing Elephant and Safari Lodge as a hotel and place to stay, not an attraction as we certainly paid for a decent place to stay.

We booked through agoda.com which gave us a great deal and we took a deluxe room with paddy view for £145 per night. When we arrived we were shown to a garden view room with no view but the walkway outside the door with ensuite shower and toilet. Compare this to our previous hotel, Komaneka at Rasa Sayang, where for £100 we had a much larger room, big balcony, numerous complimentary things plus a giant bath and shower ensuite. In hindsight it would have made a lot more sense to stay at Komaneka and do the Elephant Safari Lodge as a day trip. Both hotels came with complimentary breakfast but Komaneka definitely out shines ESL with it being served personally on our balcony. Similarly with the complimentary lunch.

I do have to add that the garden view room, we were told when we asked reception, was a free upgrade, but on inspecting the paddy view room as well it didnt feel like an upgrade! The only benefit of a garden view room is that you have access to get straight onto an elephant as your chauffeur service. Which is great but we felt this tied us into sticking to the hotels itinerary of when the elephant would arrive etc. So we opted to change for the lighter room with a view and took an elephant safari when we wished.

Im not sure if all there is any distinction between the reviews of this place as a day out versus it as a place to stay or if they all make up the total score. But i guess you have to consider that this is an elephant park first and a hotel second.
Compared to other places we have stayed in Bali and Thailand the service at ESL is not up there with the best of them, considering theyre rated as 4.5 star. For the price and rating id expect more consistency of service amongst the staff. We would have one waitress who was attentive and professional and another day have one who barely knew what was going on.

The food was not anything special either but of course the setting was unique - with the elephants (chained up) nearby to see. We opted to have dinner in Ubud on one of the nights instead. You have to book a taxi as the park isnt located near anything in walking distance. Maybe try and book yourself rather than get the reception to book as they charge you almost double what a taxi driver would charge!

As a positive - all the staff were very friendly and the experience of touching, bathing and riding the elephants was brilliant. We could feed them and take as many photos as we wanted with no constraint or pestering for tips. Maybe a better place for kids (which undermines a nearly 5 star rating) as they have cycling and rafting on offer.

So definitely go visit, but definitely dont stay. You will have a much more enjoyable holiday somewhere like Komaneka in its great location with attention to detail and service and just go pay a days visit to the ESL

  • Stayed: April 2012, travelled as a couple
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4  Thank jarvdesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2012

From finishing out Honeymoon we wished we stayed here. They treat the elephants with respect. We had a nice and peaceful ride and show.

We later found all the things they offer and wish we had stayed here.

They have duty of care to their customers as if a elephant was having a bad day it had the day off to relax and get over it's upset and would not stress customers.

Really nice day out

  • Stayed: April 2012, travelled as a couple
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Thank Emma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

We stayed at the Elephant Safari Park with our 20 month old son for one night in April 2012. It was well worth it (about $240.00 including breakfast) and I would recommend it to anyone over just a day trip (which costs about $19 each for admission and $49 each for an elephant ride - these are included in the overnight stay itinerary). The extra activities that you get to do by staying the night make it well and truly worth the money (getting picked up from your room by an elephant and taken to dinner, sitting under the stars and having dinner surrounded by the elephants and the absolute highlight of riding an elephant bare back while it takes a bath in a pool before breakfast).

The atmosphere at the park is fantastic. The elephants are in great condition (check out the footage of them before they were rescued by the park) and the staff are amazingly kind to the eleohants and helpful to the guests. All guests are encouraged to ask questions, feed the elephants, pat them and take photos (there are no additional charges for doing any of this, unlike many animal parks). The staff will even take photos for you if you have your hands full (even though there is also a professional photographer).

The hotel room was spotlessly clean, comfortable (great soft pillows), spacious and tastefully decorated. The mini-bar items were suprisingly reasonable given there was no where in the immediate vicinity of the park to buy drinks and snacks (from memory water was $1AUD, soft drinks about $2AUD and a Kit Kat was about $1.20AUD).

The park offered a buffet for dinner, which looked good and was about $27 or $28 AUD but we opted to just order a main course. We had a beef fillet which was about $20 AUD, which is not that cheap by Bali standards, but given the remote location and the excellent quality of the meal we were more than happy to pay that (it would have been a $35 meal in Australia).

The park also had a cafe for lunch (which was very reasonably priced), a museum and a gift shop. The shop is not typical in that it is not located where you have to walk through it and again it is not overpriced. We picked up a DVD about the rescue mission and a kids book written by the owner of the park for a total of about $20 AUD. We are really pleased with these purchases (although there is limited swearing on the DVD, so perhaps watch it without your kids first).

We got a driver from Nusa Dua to drop us at the park. He quoted 150,000 Rp but he thought he was taking us to some other safari park which was a bit closer. It took about 2 hours so we gave him 200,000 Rp. The park quoted us $27 USD to drop us into Ubud. We arranged for our next hotel in Ubud to collect us for 150,000 Rp which was OK given Ubud is about 20 minutes away and it was a round trip for them. In hindsight we should have arranged someone to collect us earlier. Taro is remote and there are no taxis just hanging around.

Overall we thought the park was awesome and it really exceeded our expectations.
We will definitely return to the park.

Room Tip: We didn't have a room facing the park but we looked out at elephants anyway. Honestly, you don;t...
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  • Stayed: April 2012, travelled with family
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1  Thank LXE3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

The night safari was great and the show was very entertaining. Johnny's british accent was very funny considering the fact that he's never been abroad. Would definitely recommend this place to everyone in Bali.

  • Stayed: April 2012
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1  Thank Casey V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

My bf and I stayed here in January for one night for our anniversary. My bf had emailed the hotel before our arrival and said we were there celebrating our anniversary. Upon our arrival when we entered our room, we found beautiful rose petals on the bed and in the bathroom which was a nice surprise. In the evening after dinner we got back to our room to find an anniversay cake had been left for us. What a delightful surprise! Room was large, bathroom was big, although our toilet leaked. The elephants were the highlight and the handlers were very friendly and helped us take pictures. Food was very good in the restaurant and breakfast was even better than expected. We bathed one of the elephants in the morning before the park was opened to visitors. If you stay there you should get up early to do it. The elephant picked us up for dinner which was very special although I felt like I was going to fall off throughout the ride but my bf enjoyed it and it's a short ride. The only negative thing is the park is 2 hours from the airport. We got the hotel car to pick us up, they were prompt and picked us up in a big van that was spacious and clean. And the scenery though ubud to Taro is beautiful.

  • Stayed: January 2012, travelled as a couple
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1  Thank eunicekow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

The Best hotel ! We spent 1 night with 2 children the family room was perfect everything was neat, food was delicious, staff were very nice and friendly when we went for the night Safari they prepared our beds and slipper for the night and late night snack we were treated like Royalty ;)

  • Stayed: March 2012, travelled with family
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Thank ponia007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mason Elephant Lodge

Address: Jl. Elephant Park, Taro, Ubud 80561, Indonesia (Formerly Elephant Safari Park & Lodge)
Phone Number:
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 612 Speciality Lodging in Ubud
Price Range: £89 - £1,008 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mason Elephant Lodge 4.5*
Number of rooms: 27
Official Description (provided by the hotel):
Welcome to Bali’s “Most Unique Hotel" and Winner of the 2016 & 2017 World Luxury Hotel Awards – Best Eco Lodge. Ideal for animal and nature lovers, guests staying at the Mason Elephant Lodge arise to the sights and sounds of gentle giants set among lush botanical gardens and jungle. Get up close and personal with Bali's largest herd of 31 Sumatran elephants at the island's premiere interactive and intimate elephant experience. ... more   less 
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Also Known As:
Elephant Safari Park And Lodge
Elephant Safari Park Hotel Ubud
Mason Elephant Lodge Ubud, Bali

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