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“Excellent, but farther from Ubud than we thought” 5 of 5 bubbles
Review of Villa Sarna Ubud

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Villa Sarna Ubud
Ranked #127 of 192 Hotels in Ubud
Certificate of Excellence
Boston, Massachusetts
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Excellent, but farther from Ubud than we thought”
5 of 5 bubbles Reviewed 30 April 2012

AC room was immaculate, comfortable. Great bathroom, nice porch. Nice to have room service for dinner. Breakfast area is scenic and quiet. Staff was helpful and efficient. The prearranged shuttle from the airport, in combination with the customs "expediter" service, worked as advertised. Glad to have such a good restaurant on site, since there is nothing else nearby.

The shuttle to Ubud takes more than the advertised 15 minutes...perhaps 25 in traffic, and it's not a relaxing trip, since they are moving with a sense of urgency. We enjoyed our stay at Villa Sarna but were glad that we balanced our time by also staying at another place right in Ubud, on Monkey Forest Road.

Room Tip: Vishnu room was very nice. No complaints.
See more room tips
  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Spark_Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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364 reviews from our community

Traveller rating
    251
    78
    17
    12
    6
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53
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5
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
187 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

This is a very well managed hotel that provides good value. We ordered dinner from the associated restaurant nearby and ate in the library/bar --all told a first class experience. The service and attention to detail are impressive and the setting lovely. Only downside is the commute into Ubud 15 to 20 minutes. Free shuttle service is provided.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank baywanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guam
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 April 2012

This was my umpteenth trip to Ubud, and I am so glad I chose to stay at Villa Sarna. Yes, it is about a 15 - 20 minute drive from the center of Ubud (due in part to the heavy traffic on a main street in Ubud), but Ubud has become so crowded and well on its way to being over commercialized that it has lost a lot of its charm (for me). The beauty and the tranquility of Ubud-that-used-to-be can be found at Villa Sarna.

Transport is only a problem if you make it one. The hotel has a shuttle that leaves every 2 hours (9:00 a.m. - 9:00 p.m.) and does an in-town pick up on the half hour if requested (11:30 a.m. - 9:30 p.m.) If you want to return to the Villa earlier, just hire one of the many people in Ubud asking if you want "transport". Just be sure to take a Villa Sarna business card with you in case your driver needs guidance to this out of the way retreat.

My particular "villa" did not have a balcony. (I was in Sarasweti.) I was told that of the 7, only 2 do. I did have an additional room off of the bedroom, though, with easy chairs, fridge, a few decorative pieces of furniture. Very comfortable.

The staff is wonderfully friendly and helpful. I returned to the villa rather late by private transport one evening and was met at the entry by one of the gentlemen working there. Although the walkway was well lit, he escorted me to my room with a flashlight. I felt well cared for. :)

Breakfasts are lovely.

Highly recommended.

  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank osolamio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 8 April 2012

Huge room with breathtaking views of the surrounding countryside. We experienced good service and ate some amazing meals at the restaurant. The resort is small and private and exquisitely manicured. We got to meet all the other guests during our short stay, but equally could have avoided them without much trouble if we had chosen.
A couple of gripes: our walk in wardrobe smelt a bit musty and the some of the fixtures and fittings in the room were a tad dated/ not quite 5 star; the apartments are a 20 minute drive from the (tourist) centre of Ubud. The latter actually worked out well for us as it meant we had true rest and relaxation, but it did make going out for dinner difficult. (There is a free shuttle bus that is as punctual as a Swiss train and runs every two hours.)
These really are minor gripes for me, but may be important to other people. I would definitely return.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank thereichinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 April 2012

Just spent a few days at this fantastic retreat - wish we had booked for longer. Can't recommend highly enough!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UK75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 March 2012

Our stay at Villa Sarna was the highlight of our 10 day vacation! The grounds were very well kept. The gardens and view were so beautiful and made for a tranquil setting. After time in Seminyak and Kuta the peaceful location was welcome. While it is a distance from Ubud, the hotel provides a shuttle every 2 hours which we found perfect for dinner. The drivers were very obliging taking us to which ever location we wanted and picking us up in the same spot. It is near rice terraces which makes it a good place to begin sight seeing. Breakfast was very good.
As for service, it was so good that they went to Ubud in search of Aloe Vera for the sunburn my boyfriend got in Seminyak. When they could not find it the driver called the front desk and asked them to tell us. They came to the pool to tell us and then the driver called himself when he returned. I think they went beyond expectations in all respects.
I would recommend Villa Sarna to anyone and would go back in a heartbeat!

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AnneLouisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 18 March 2012

We stayed for 3 nights in March 2012.
Positives
* Beautiful gardens
* great plunge pool
* The suite had a large master bedroom and lounge ( where they set up 2 folder beds for the kids.)
* breakfast was excellent
* WiFi was available and functioning well
* Computer available with fast connection in lounge area
* Master bed was super huge , very comfortable and had lovely white linen.
* But it is really the staff that make this small hotel :- nothing was too much trouble , they were always friendly and made our stay.
* we ate dinner by the pool each night ( kids too tired to take into Ubud) - service was quick, food was delicious and well priced.

Negative
* The only negative we had was about our actual room - there was a very musty smell that lingered the whole stay and was a result of the severe moisture damage to one wall , mould on three of the four ceilings and evidence of mould on the curtains. If this had not been the case I would have given Villa Sarna 5 stars. I did get the opportunity to look at 2 of the upstairs rooms (for couples not families) and they were beautiful, with great views and none of the issues we had in our room.

we did not find the 20 minutes out of Ubud a hassle at all .

Room Tip: stay upstairs (?brahma suite ) for great views.
See more room tips
  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank picklesPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villasarna, Owner at Villa Sarna Ubud, responded to this review, 2 April 2012
Thank you very much for your review! We are so glad that you had a nice stay with us. We just wanted to let the TripAdvisor forum know that we have addressed the moisture damage issue in the Ganesha Suite almost immediately after this stay, broke down the walls, removed the residue and changed all of the curtains. As it is a tropical rainforest environment, this happened in the Ganesha suite but we fixed the problem as soon as we could. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Sarna Ubud

Property: Villa Sarna Ubud
Address: Banjar Tangkup | Desa Kedisan Tegalalang, Ubud 80361, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#29 Family Hotel in Ubud
#34 Romantic Hotel in Ubud
#72 Luxury Hotel in Ubud
#100 Spa Hotel in Ubud
Price Range (Based on Average Rates): £
Hotel Class:4 star — Villa Sarna Ubud 4*
Number of rooms: 7
Official Description (provided by the hotel):
Blending modern and traditional Balinese design, Villa Sarna is one of Ubud's most unique boutique villas. The Villa blends harmoniously with nature's rich and ancient traditions. We are built in an enchanting and secluded setting overlooking the Agung Mountain, a short drive from the many cultural activities in nearby Ubud. Spa facilities offer an array of treatments, massages, and therapies that allow guests to truly lose themselves in Bali! ... more   less 
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Also Known As:
Villa Sarna Hotel Ubud
Sarna Hotel Ubud
Villa Sarna Ubud Bali

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