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“Beautiful Hotel with Great Service”

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The Samaya Bali Ubud
Ranked #4 of 199 Hotels in Ubud
Certificate of Excellence
Reviewed 30 March 2014

The hotel was just perfect. The villa with the pool was refreshing. Everyone on the grounds knows your name and is always happy to help with whatever you need. The view of the river from their Swept Away restaurant was relaxing. The spa massages were great. I'm not sure that you need anything else in a vacation getaway!!

Stayed: March 2014, travelled with friends
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 March 2014

We arrived at the Samaya after a long 14-hour trip, at night, and were escorted straight to our villa. The staff showed us around our 2-bedroom villa, which had its own gazebo and private pool. Each room had a massive bathroom, and plenty of space in general for us to feel extra comfortable.

The next morning, we decided to have breakfast at the hotel's restaurant. And what a sight for sore eyes that was! We were welcomed by a magnificent view of the rice paddies, and by the GM of the hotel who informed us that his motto (and the hotel's) is "sleep, eat, spa"...which is why breakfast is served ALL day! The GM is clearly very actively involved in running the property and made sure to accompany us every step of the way as we visited the lush, grand grounds of the resort.

We each had a 1-hour Balinese massage and it was wonderful! We also asked for a private Yoga session and the yoga instructor did an excellent job.

The service at the villa was flawless. When avocados were missing from my friend's salad one night, the staff made sure to apologise profusely, and sent us some avocados with breakfast the following morning.

The food was excellent, the service was perfect and the venue is convenient and stunning. What more can one ask for?

The only regret is that our sightseeing schedule was so jam-packed, we did not get to enjoy the hotel and the services it had to offer as much as we wanted to. I guess that only means we'll have to go back!

Highly recommended!

  • Stayed: March 2014, travelled with friends
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2  Thank Tamara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

Rooms are wonderful: beautifully designed, ours has a great individual plunge pool, nice views. Service is very attentive and helpful. The location of the hotel is a great advantage: the breakfast area (if you decide not to have breakfast in your room) has a view over the rice terraces toward the volcanoes. But the main restaurant is by the river, in a narrow gorge with a beautiful view of its own. And golf carts to take you around in case you don't want to walk up or down. Food is great at both places - the nightly specials at the dinner restaurant were surprisingly inexpensive and always fresh and interesting. They also provide personal on-demand transportation into Ubud (or perhaps beyond) for free, which is very helpful in Sayan. Strongly recommended and we would definitely stay there again.

  • Stayed: March 2014, travelled as a couple
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Thank JimInNWDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

I stayed in villa 210 and highly recommend it. It is perfectly situated for views and access. The staff made my visit perfect. They arranged for a driver two different days as well as other activities. Perfectly pleasant communication at every turn. Everyone knows your name and greets you as you are about the area. The spa treatments were magnificent and both restaurants had fabulous food for every meal. My 4 day visit was blissful. The team there is second to none and I highly recommend you stay here! The villas speak for themselves. Beautiful, we'll appointed and serviced in a timely manner.

Stayed: March 2014, travelled with friends
Thank Shawn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

An amazing resort with very personal service. The villas are amazing and very well appointed. The landscaping is beautiful and rice paddy views from the hotel deck are outstanding. Food was great, too. Nothing to fault and a truly wonderful stay. Very highly recommended.

  • Stayed: March 2014, travelled as a couple
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Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

OK, It wasn't really the perfect start. I arrived at the airport, sick and tired, with my husband. We didn't see the driver (from Samaya) immediately. We started to panic, wondering whether hotel forgot to pick us up. Couple minutes later the driver ran towards us, greet us, and apologize as he thought we came from international terminal (which we didn't, we came from Jakarta flight). Ok, big deal, minor mistake. The driver was very professional, he greet us with cold towels and fresh strawberries. Once we arrived, the hotel staff apologize on the minor mistake (which i didn't know how would they know) and upgrade our room with the one with rice paddies view. It's a great initiative. Instead of saying sorry and do nothing, they actually do something to compensate my loss (time and energy).

So enough the short story, why you SHOULD stay here the FIRST time you arrived in Bali:

Service: Staff are very initiative and respectful. They know your schedule. From the front desk through the golf cart driver. THEY KNOW YOUR SCHEDULE VERY WELL. I don't know if i should feel scared or impressed. They also, NEVER complain. It seems that the management take good care of them. Very happy, intelligent, respectful staffs.

Bed: I came to my room with ice ready (without asking for them) and AC is on the perfect temperature. I get in the bed, and it is SO comfortable (It seems that i has better quality of sheets compare Samaya in Seminyak). So sleep quality is just top notch.

Bathroom: amazing, they have this amazing flowery smell shampoo that is so rich that makes my hair all fluffy and soft (i regret not buying some before i left, because, the Samaya in Seminyak's shampoo sucks so bad).

Location: It is so quiet, tranquil, and relaxing. If you came from different time zone or long flight, this place will be a great start for you. Don't forget the 24-hour butler service so you can eat whenever you want.

Spa: Top notch. Very attentive and gentle. No need to say more.

Restaurant: good food. great service. Facing the river. Very comforting and relaxing.

Breakfast: Great. Not super authentic Indonesian food but it is much better than the one in Seminyak (Samaya).


Overall, i would come back here (NOT the one in Seminyak). I believe that Samaya Ubud management take a good care of their staff that they return the favor by taking good care of the guests. For me, that is what i'm looking for when taking R & R vacation; A beautiful villa on a beautiful location and wonderful staff.

  • Stayed: March 2014, travelled as a couple
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2  Thank Gina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2014

I have just returned from staying at the Samaya with my daughter for a week. It truly is a magical place and the most relaxing I've ever stayed in. From the very first moment you arrive the service is impeccable and you are made to feel very special and unique. We stayed in a river side villa which was gorgeous - the only problem being we kept falling asleep on the cabana outside because we were so relaxed! We took full advantage of the spa and tried different treatments - all wonderful in an outstanding location. And the food - delicious, creative and served always with a smile. I tried both the cycling and the trekking which I enjoyed very much and found very informative. We are back home and truly missing the Samaya. In fact I love this place so much I have already booked to go back in December! A magical hotel.

  • Stayed: March 2014, travelled with family
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3  Thank Petrajrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Samaya Bali Ubud

Address: Banjar Baung, Desa Sayan, Ubud 80571, Indonesia
Phone Number:
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#3 Romantic Hotel in Ubud
#3 Spa Hotel in Ubud
#4 Luxury Hotel in Ubud
#8 Family Hotel in Ubud
Price Range: £247 - £769 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Samaya Bali Ubud 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
The Samaya Ubud is where the guests can experience the unique delivery of Balinese hospitality in superb natural location set alongside the Ayung River. The Samaya Ubud is a 15-minute drive from central Ubud. Featuring Free shuttle service to the central Ubud anytime with prior booking, WiFi throughout the resort, wellness center complete with gym and outdoor main pool. The guest can also enjoy cycling, trekking, and morning yoga activities with free of charge based on Hotel schedule. Cooking class will be provided with prior booking and additional charge. With spacious luxurious villas, The Samaya Ubud offer guest's privacy at an ideal place to relax in a tropical paradise surrounded by rice fields and hillsides, equipped with flat-screen cable TVs, minibar, iPod docks, en suite spacious bathrooms with a Jacuzzi. Each villas comes with a private pool and 24-hour butler services. Guests can enjoy spa treatments in-villa, spa by the Ayung Riverside, or at Ayung Riverside Spa Centre with private sauna room, steam room, and Jacuzzi. Laundry, dry cleaning and car rental services are available. The famous Swept Away Restaurant offers Special Romantic Hundred Candle Light Dinner where the guests can enjoy a truly unique dining experience with the sound of natures by the Ayung River. Chef de Cuisine, I Nyoman Wiratma has emulated his successful style with more than 10-year experience in fine dining, serving an array of modern and eclectic dishes with maintaining a strong focus on local produce and authentic flavours will pamper you. The Samaya Ubud is 1-hour drive from Ngurah Rai International Airport. The hotel provides Airport Transfer at an additional fee. ... more   less 
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Also Known As:
The Samaya Bali Hotel Ubud
The Samaya Bali Ubud

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