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“Great customer service”

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Ashoka Tree Resort Ubud
Ranked #88 of 538 Speciality Lodging in Ubud
Certificate of Excellence
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great customer service”
Reviewed 23 October 2013

This resort isn't close to the party scene in Bali. So if you are after a quiet relaxing time away from that scene then this is the perfect place for you.

I stayed here for a few nights with my sisters, and it was really impressive. The staff in particular were incredibly helpful. Always had a smile on their face and took the time to get to know us. The place itself was beautiful, modern furnishings, great bathroom, the master bedroom had a mosquito net which is handy and they had staff drivers that took you in and out of town. Which was about a 10-15 min drive each way.

One thing to get used to was the fact that we were right in the heart of nature, the restaurant had a nice view of the jungle/foresty area. Which also meant, there was some friendly insects and small creatures. You would see a rare sight of a little frog hopping about or a lizard when you'd get to your villa. Which I didn't mind. But something to mention, if you're not used to it.

In the mornings we had a couple of cooks come in at a requested time to use the kitchen and cook us breakfast. Was such a nice treat! The food is good, we had a couple of nights where we ate at the restaurant.

I would definitely recommend this place to anyone who wants a quiet relaxing time a way from the hustle and bustle.

  • Stayed June 2013, travelled with friends
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Helpful?
Thank Jujutraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
njomangangga, General Manager at Ashoka Tree Resort Ubud, responded to this review, 6 February 2014
Dear Jujutraveller,

Thanks for your reviewed and we are really glad to hear that you are very impressive staying at here.
Therefore, we do apologize if any inconvenience of nature circumstance during your stayed and we are looking forward to welcoming you back at our resort.

Best regards,
Nyoman Gangga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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231 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2013

Want to see the real Bali ? Do come to Ubud. Do stay at Bali Rich. Stayed here last year on a deal for 5 days and was the most enjoyable part of Bali 2012. Returned once again this year and extened our stay,7 days this time, bringing other family with us. Villas are quite spacious, very clean and set amongst a beautiful set of gardens. The only meals we really had whilst staying was breakfast, we chose to make use if the Villas drivers and vechiles to go in and out of town (10mins) to explore the Mecca of wonderful resteraunts. Ubud is the perfect spot to base yourself, grab a Villa driver for the day and explore the cultural points of intrest that Bali has to offer. Apart from the wonderful food and culture that Ubud has to offer,the most memorable part of our holiday shall be the team of warm and friendly staff that work at Bali Rich. Many thanks to Putu, Gysti, Dese, Aya, Yogi, Made and Santi thanks for a terrific holiday and looking after us so very well.

  • Stayed October 2013
    • Value
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Helpful?
1 Thank Wxdunton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 October 2013

Tucked away in a quiet, mountainous part of Ubud, Bali Rich Villas are a great place to get away from it. We made the mistake of having planned too much - tis is a place to spend some time in the quiet surounds and making the most of the villa. These villas are of a high standard, although my preference is the sister villa resort in Seminyak because the villas and private pool are bigger.
When we visited the place had low occupancy so the restaurant and communal pool were virtually all to us. This is great for the pool but the restaurant lacked ambiance - favour eating out.
We did the Ubud Bikes cycle tour which was great but an early start hence why we probably didn't make the most of the villa.
It is a ten minute shuttle ride into town and you can arrange a pick up.

Stayed November 2012, travelled as a couple
Helpful?
1 Thank ECP444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2013

Lovely villa hotel with very friendly staff. If you had any questions they would help and also help organise any activities you wanted to do. The hotel also offers a number of activities such as a morning walk through the rice paddies. The villa's are very nice and spacious and offer every luxury. The roomservice was very fast and the meals prepared were very good. The only downside is that it takes a while to get into town, about 20 to 30 minutes with the hotel shuttle.

We definetely enjoyed the 4 days we spent there and would definetely recommend this hotel to others.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank SusanneG87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
1 review
Reviewed 17 September 2013

We spent a very happy and a lovely 4days ,the best trip ever.we stayed in villa no:109. had a very great time and will definetly go back.Highly recommended for honeymooners and families with kids tooo. Regarding the hotel /villa ,there is still room for improvement.


Shopping Tip: baragaining of everything is highly recommended,except food... especially the satay ayam at the hotel with traditional balinese spicy sauce is awesome...

  • Stayed February 2013, travelled as a couple
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Helpful?
Thank Sindhu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Victoria, Australia
1 review
Reviewed 9 September 2013

The staff are very friendly & helpful; the facilities are very good; be careful though when walking the local laneways outside the villa though as the local dogs are a problem! Not really the fault of Bali Rich as dogs are a problem in many places in Bali - just be aware.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2013

During my 4 nights stay in Bali Rich Villa recently, my appreciation goes to a dedicated staff, Mr Seken who is helpful, informative and honest to guests. He is also a good tour guide. I hired 2 whole days for car rental and he drove us around. The dinner at Bali Rich is yummy but the breakfast is just ordinary. Staff are helpful and the spa is triple excellent.

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
2 Thank May Myanmar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashoka Tree Resort Ubud

Property: Ashoka Tree Resort Ubud
Address: Jalan Raya Kedewatan Banjar Tanggayuda | Banjar Tanggayuda, Ubud 80361, Indonesia (Formerly Bali Rich Luxury Villas Ubud)
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #88 of 538 Speciality Lodging in Ubud
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ashoka Tree Resort Ubud 4*
Number of rooms: 17
Official Description (provided by the hotel):
Bali Rich Luxury Villa & Spa Ubud is reminiscent of a traditional Balinese village where life is lived just one day at a time. The property embraces a green parcel of landscape overlooking the Wos River on the rural outskirts of Ubud. It is an area charged with spiritual energy where the legacy of local art and culture is carefully preserved. Guests are welcomed with a signature brand of hospitality and personalized services that enhance the quality of each and every stay. Bali Rich Luxury Villa & Spa Ubud is removed from the busy pace of modern living. It is a place to take time out to relax and rediscover the simple pleasures revealed by each by each new day. ... more   less 
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Also Known As:
Bali Rich Luxury Villas Ubud Hotel Gianyar
Ashoka Tree Resort Ubud Bali

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