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“Luxury Villa , staff training required”
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Villa Santai Ubud View of Pavilion, Patio, Massage Bale, and Pool
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Villa Santai Ubud View of Pavilion, Patio, Massage Bale, and Pool
View of Villa Santai from the Ancient Rice Paddies View of Villa Santai from Up River
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Very good
17 reviews
Villa Santai Ubud View of Pavilion, Patio, Massage Bale, and Pool
View of Villa Santai from the Ancient Rice Paddies
View of Villa Santai from Up River
Villa Santai outside sitting area near the bar with view of massage bale in background.
Recessed Sitting Area in Pavilion with Fantastic Panaramic View of River Valley
Villa Luncheon Area with View of Dinner Bale in the Background
Nightime view of the pool, pavilion, and sitting bale
Recessed pavilion sitting area with view of Dining bale in the background at Dusk
Sitting area near Bar area overlooking beautiful river valley below
Sitting/Massage Bale - Great area for morning coffee or mid-day massage!
Villa Santai Ubud Villa Bedroom 3 with View of Closet in Backgroundwith Staff Turning down Bed
Guest Room 4 at Sunrise
Villa Bathroom for Queen Bedroom 4 with Rose Peddle Bath for Honeymooners
Villa Bathroom Dual Sink Area in Villa King Bedroom 3
Guest enjoying herself by the infinity pool overlooking the dramatic surrounding vistas
One of Villa Santai Staff members cleaning the inifinity pool
Poolside bar service from one of our friendly local staff members
Angled View of partial pool area during the day with view across river valley
Villa Room 4 Queen bed with Thai Silks and 300 thread-count sheets
Villa King Bedroom 3 with Thai Silks and 300 Thread Count Sheets
Nightime view of the pavilion recessed sitting area, patio, sitting bale, and pool
Sitting/Massage Bale at night with blue illuminated pool in the background
Villa Santai Partial View of Pavililion Area at Night
Sitting and Massage Bale at Dusk
Some of the eight friendly Villa Santai Staff Members ready to cater to your vacation needs
Entrance Doorway to Villa Santai
Santai's Staff Member Preparing the Massage Table
Massage Bed ready for guest on the patio in front of the pool
Villa Staff Member maintaining pool
View of partial upper villa area nearing nightime from the Dinner Bale Bengong
Villa Santai King Bedroom 2 with View into outside stairway to upper level
Villa King Bedrrom 2 with the best view of the river valley below!
Buddha Statue at Entrance of Villa with Relecting Pool
One of the staff member\'s mother leaving the villa after providing Balinese offerings
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Overview
Villa -
4 Bedrooms, 5 Bathrooms, Sleeps 10
Ubud, Bali

Reviews from our community

Very good - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Japanese first
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English first
English first
French first
Japanese first
Any
English first
fieldsie
Caloundra, Australia
Level 1 Contributor
3 reviews
“Luxury Villa , staff training required”
Reviewed 7 November 2014 for a stay in November 2014

Eight ladies arrived at this luxury villa and thought they had died and gone to heaven. Graciously sized villa with four bedrooms and an entertainment area to only dream of. The infinity pool was invitingly fresh and crystal clean. All bedrooms were huge with dress rooms and private bathrooms looking out into the rainforest. The only downside with this villa was the untrained staff. We felt that the quality of this villa deserved outstanding service. This was not the case. Wine recommended on wine list was not available. Breakfast condiments ran out during our stay. No pool towells when you get out of the pool. Tea and coffee mix ups and waiting times not acceptable. Communication with staff was limited. Attending to our everyday needs seemed to be neglected. We found ourselves asking instead of being asked. This was a frequent occurrence. The staff were very polite but did not attend or try to offer assistance.
Hoping owner will take this review on board. The staff are lovely but have to be trained.

Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NatWest21
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Why stay in a resort when you can stay here!”
Reviewed 25 September 2013 for a stay in September 2013
1
person found this review helpful

Forget reserving a pool lounge before breakfast, fighting for a table near the buffet or sharing the pool with 100 people - if you are looking for luxury, comfort, friendliness and serenity, this is the place for you.
I travelled with my parents (70's) and my sister and her husband and their 2 girls +1, there was more than enough space for people to mingle with each other or have some quiet time.
Rooms - just delightful. Large with plenty of space, surrounded by fly screen rather than glass which allowed beautiful air flow from the valley to keep everything cool and fresh. The bathrooms were huge with everything you need and then some.
Living areas - so many different areas to sit and relax, watch a movie, enjoy the peaceful surroundings or have a intense game of cards.
Pool - clean and refreshing, spectacularly placed overlooking the valley so you can swim and watch the monkeys play on the other side of the river at the same time.
Food - coffee and tea each morning served wherever the group congregated, breakfast was simple, fresh and well presented, a delight after a week of the big hotel buffet. Lunches and dinners are pre-arranged each day and were fresh and delicious.
Staff - couldn't have asked for more from them, all incredibly friendly, welcoming and attentive without being intrusive. Made ensured all ran smoothly at the villa and Wayan drove us whereever we wanted/needed to go, just a fabulous, careful driver with a great smile and personality, nothing was too much trouble.
Overall - we thoroughly enjoyed our stay at Villa Santai, not far from Ubud but far enough away that you feel detached from the chaos. No question, we will be back (hopefully next year!).
I was asked if I had any recommendations or criticism, which I discussed with my family and we came up with the following:
- the sun needs to rise earlier and set later in the day;
- the river needs to be quieter at night; and
- the farmer across the river needs signing lessons!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beajohnso...
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best villa we've ever stayed in”
Reviewed 7 July 2013 for a stay in July 2013
1
person found this review helpful

As another reviewer said on the site, the photos really don't lie. Absolutely stunning villa, with spectacular views. Staff were so friendly and accommodating. One of the best villa experiences we have ever had, and could not recommend it more highly.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The views
Liked least: There was a hornets nest on one of the pagodas, and quite a lot of termite dust, but this didn't really affect us.
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JD1418647...
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“The most beautiful setting for our wedding”
Reviewed 29 May 2013 for a stay in May 2013
2
people found this review helpful

I found booking this Villa very easy, the owner was very friendly and responded quickly to my emails.

We travelled to Villa Santai in May 2013 along with close family members & friends to get married in Ubud. The villa was a spectacular setting for our wedding day, the pictures really don't do it justice. The open plan living area and pool are designed so that whatever time of day it is there is somewhere comfortable to sit either in the sunshine or shade.

The villa manager and staff helped make our stay extra special and nothing was too much trouble for them. Made, the villa manager helped us organise the flowers, decorations and wedding cake which were all supplied at a reasonable price from local businesses and the staff decorated the villa with traditional Balinese decorations for our wedding ceremony. The villa chef catered our wedding dinner and the food was delicious.

I cannot rate Villa Santai highly enough, I was so sad when we had to leave, the beautiful setting and the wonderful staff really helped make our wedding day very special. I would recommend this villa to a couple or group of friends and family who want somewhere luxurious to relax on holiday.
I really hope I can go back there one day.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: The location of the villa, the quality of the furnishings, the staff, the food, I liked everything
Liked least: Nothing, it was all lovely.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerenceCh...
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Engagment Surprise Well Planned!”
Reviewed 7 January 2013 for a stay in January 2013
1
person found this review helpful

After witnessing my friend's proposal in April 2012, I was so impressed with Villa Santai that I had to go back there for my own proposal. During the planning stages, the owner and his staff were very helpful in planning my proposal, giving valuable advice on how I can execute my engagement to my fiancée.

During my proposal night, I was really impressed with the arrangement that was made for my special event! The villa was transformed into one of those romantic scene you see in movies – complete with candles lighting up the place, words floating on the infinity pool and a spectacular fireworks display to celebrate the moment my fiancée!!

For top quality service, Villa Santai is the place to stay when you go Bali.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Service of the staff
Liked least: Credit Card payment machine was faulty
Travelling group: Large Group
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly S
Sydney, New South Wales, Australia
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A piece of heaven”
Reviewed 2 September 2012 for a stay in August 2012
2
people found this review helpful

I had never booked a holiday rental overseas before this and I was somewhat nervous about it. However I am so glad that I did. Villa Santai was magnificent and the staff and service was absolutely incredible. We were a party of five aussie mums looking for a bit of peace, relaxation, adventure, culture and luxury and I am happy to say we were not at all disappointed. Made and Dedy organised everything from day spa's to a visit with Ketut Liyer (eat pray love). They had arranged for the wonderful Ketut (a private yoga instructor) to come to our villa and we even did silver making classes and a trip to the volcano. The food was sensational and we never wanted for anything. Being out of the centre of Ubud (A$7 taxi fare) we felt like we belonged to the local village. From walks along the rice fields to a very special visit to the temple with the beautiful Ayu, we were completely enthralled. We would never have had such an amazing experience if we had of booked a hotel. Thank you so much to all the beautiful staff at Villa Santai, leaving felt like saying goodbye to old friends. We look forward to visiting you soon.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location, property, staff
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koele99
Seattle, Washington
Level 5 Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Jungle Sanctuary”
Reviewed 2 June 2012 for a stay in April 2012
2
people found this review helpful

An amazing experience. Located above a river valley, you can hear the soothing rush of the water all day and night. You feel as if you are literally hovering above the jungle. Staff was perfectly balanced between present and invisible. The villa itself is essentially four bedrooms, an invisible edge pool and a giant outdoor living and dining room. Very hard to leave.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Location
Liked least: Prefer more indoor space
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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