This is the best hotel I have ever stayed at so far. I am in the hotel industry so I get to stay and fancy hotels like Ritz, W Hotels, All Marriott’s brands and Four Seasons. There is something to be said a about Puri Sunia Resort, the customer service is the best I have experienced, they take it to another level to make your stay feel like home. You can truly sense the employees working there really care about customer satisfaction and enjoy what they do.
There is a couple of employee that really stood out the General Manager, which we realized he was the GM of the hotel on our last day of the trip he was so discrete about his title and position. GM’s in the U.S.A need to sign up for customer service training with this guy, he keeps his staff well engaged with guests and the employee's truly care about the guests best interests.
Another employee that really made out Trip was Eka. He spoke English really well and really went above and beyond helping us out with everything. When you stay here ask for Eka, he gives solid advice on all the local things to do, his is also very knowledgeable about the culture and background of indonesia and Bali.
This place well deserves 6 stars if I could give it, highly recommend this hotel. I usually don’t write reviews but this place earned it.
- Official Description (provided by the hotel):
- Welcome to Puri Sunia Resort - A Peacefully Home in Ubud Bali, Puri Sunia Resort nestled in its own secluded place surrounded by the natural of environment such as beautiful rice paddies, water, coconut trees, Balinese traditional village of Abangan and Kokokan Village, a home of thousand white herons. It's located only 10 minutes from the hustle and bustle of Ubud, a home of art and cultural. Puri Sunia Resort is derived from Balinese word 'Puri' and 'Sunia'. Puri mean 'a house of King' and Sunia mean 'quiet or peaceful'. Offering 28 rooms in Balinese architecture with 1 Nandini Family Villa Private Pool, 3 Sunia private pool villas, 8 Nandini Suite and 16 Sunia Deluxe rooms. Enhancing the peacefully with meditation and yoga in yoga centre, relax and rejuvenate yourself in our Spa and sunny side at our main pool. You are surrounded by the textures and colour of nature, dressed slate, tiles, smooth unpainted wood, soft homespun, fabrics, intricate worked copper, fragrant alang-alang grass roofing, natural bamboo, rough cut stone, flowers and foliage. Puri Sunia Resort... Where magic happens and all experiences are enchanted. ... more less
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- Also Known As:
- Puri Sunia Hotel Ubud
- Puri Sunia Resort Ubud, Bali