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“A Shangri La for us”

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Pita Maha Resort and Spa
Ranked #35 of 199 Hotels in Ubud
Certificate of Excellence
Reviewed 13 November 2010

Recuperating from an illness, my husband and I found the Pita Maha an excellent place to relax and recover. I am not very good on my legs so there was always a member of staff to help me up the many steps. They could not have been more obliging. To save me having extra walking, all meals were delivered to our private villa. This had its own walled garden and pool. I spent many hours lying on the day bed listening to the doves cooing and watching the squirrels jumping from branch to branch in the trees while the swallows wheeled overhead.

The staff organised a car and driver for us and we visited a different craft village, palace or temple every day for the 8 days that we stayed there.

Like all the Balinese people that we met, the staff were extremely polite, kind and helpful.

We look forward to staying there again. As we are both old that will have to be soon.

  • Stayed: October 2010, travelled as a couple
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1  Thank whiskey72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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426 - 432 of 792 reviews

Reviewed 21 October 2010

Lovely room with pool and garden. Service excellent. Lovely views. Transport to Ubud provided.
There are a lot of steps. If this is a small problem check actual location of room. If major problem you are going to miss out on a really good hotel.

  • Stayed: September 2010, travelled as a couple
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Thank jandbhSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2010

We stayed at Pita Maha for 6 nights our honeymoon in June 2010. After being married in Bali we were looking forward to ending our wedding trip with a relaxing few days in the mountains. In summary
Good
1. The view!!! amazing view from our bed out over our infinity pool and over the canyons. Simply breathtaking.
2. Nice clean rooms, spacious.
3. breathtaking views over the gorges from the restaurant for breakfast
4. yoga bale down by the river with free and paid yoga classes daily. an amazing spot for your practice!
5. organic restaurant down by the river... nice.
6. free shuttle bus to Ubud centre - handy
7. KIRANA SPA IS JUST NEXT DOOR - and FREE USE of the facilities at Kirana once you book a treatment.... this place is just HEAVEN... one of the top 2 spas in Asia you know...sheer joy/bliss/tranquility.....

Not so good
1. The steps!! we were at the top of the complex which meant a vast amount of STEEP steps to get up and down just to get from our room to the lobby. don't even think about it if you aren't that fit, are carrying babies, strollers, or can't walk a lot of steps a lot of the time.
2. The steps! to get down to the organic restaurant and yoga bale... 20mins walk to get down there... became not worth it towards the end of the trip...
3. decor seemed very 'dated' and 'traditional' (but not in a good way) - it was a little kitsch and not very modern...the room was nice but it wasn't spectacular
4. the staff. whilst very friendly and attentive we always got the feeling that the concierge staff were trying to 'hustle'... too much offering of drivers/tours/motorbikes/more tours - enough already!!! if we wanted a tour we'd ask you... we also got the feeling that it wasn't hotel arranged drivers/tours etc but their own personal ones. not very relaxing.

all in all it was a nice hotel but we're the more 'boutique'y' style of hotel so we wouldn't go back to this one again.

  • Stayed: June 2010, travelled as a couple
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Thank feewee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2010

Meet and greet at the airport was very welcome. Our driver provided bottles of ice cold water and chilled towels. Lovely friendly welcome with more cool towels and fruit drinks. We originally booked the duplex villa, but were upgraded to 2 villas (one with a pool) as the duplex was next to a new build so wouldn't have been very private,
I loved the old Balinese style-made a lovely change from modern hotel rooms. The rooms are huge, and yes there was a sort of musty smell but just like the smell of wood in a rainforest, which given the climate and setting didn't seem out of place.Turn down service was great-everything cleaned up and tidied and refreshed-mosquito nets pulled and all other mosquito repellents activated.
Fantastic outdoor bath & shower-that was a real treat.
Our 2 villas were connected by a door in the private gardens and all villas are behind walls with typical Balinese entrances. The private pool was wonderful, but venture down to the main infinity pool and the views are amazing.
Breakfast was very good with fruit, pastries, cooked-various combinations and toast.
Only ate at the restaurant first evening and it was ok, though the choice in town is so good, it couldn't really compete.
The shuttle bus was very handy
Thought the staff were charming-very friendly but not intrusive, and they would do anything to help.
Hotel provided transport to our next hotel in Sanur, and I would have liked to have given a medal to one of the young men who carried 2 of our bags( and they were heavy!) up and down all those steps and still made it to reception with a smile.
Fantastic place would love to return

  • Stayed: August 2010, travelled with family
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1  Thank wilma4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2010

The resort is nicely located in a green area but our room, that was supposed to be with a view (the reason why we choosed the hotel), was located just in front of a wall!
The hotel was full so we had to cancel our stay and go somewhere else...

  • Stayed: October 2009, travelled as a couple
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1  Thank Cany10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2010

After 4 nights at Disini Luxury Spa Villas Seminyak, our expections were high as to the level of service we would receive. Disini staff spoiled us from the moment they met us at the airport to the moment we checked out. We were expecting another 4 nights of luxury but unfortunately, this is when the pampering stopped.

The Pita Maha picked us up from Seminyak and we endured 2 hours of the worst driving we encountered during our entire stay in Bali, to the extent that my partner was ill by the time we arrived.

Then, we were continually frustrated at the problem communicating with the staff, the lack of understanding of English was very frustrating. Being a small boutique resort, I expected a more personal service but sadly we did not recieve it - the service was very impersonal and totally disappointing.

We had dinner twice in the restaurant - both times I requested my steak to be "extremely well done" - both times they were barely medium and had to be sent back. We requested Latte coffee's at breakfast and was told they weren't available until after 9.

The staff didn't light the mossi coils for us each night and we actually had to request some as they didn't replace them

  • Stayed: August 2010, travelled as a couple
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1  Thank Evelyn_C_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2010

We had 3 nights there with 3 children age 8,10.12 and stayed in 2 bedroom 2 storey villa with good size pool.. On arrival the view takes your breath away. However we were disappointed in the villa as it smelt very musty and looked and felt dated.. that would have been ok if we had paid half the price.. I think you must pay for the surrounds.. The staff were very friendly and the included breakfast was good.. We did not have any other meal there or massages because of the price. Lots of stairs if your positioned away from reception but we did not mind that. The doona on king size bed had stains on it and the pillow were very old! We had just stayed at Cicada Villas in Seminyak for half the price and there was such attention to detail which makes a difference.. Maybe Ubud accommodation is all overpriced because of the beautiful scenery. The stairs going upstairs in villa are quite steep if you have young children that may wander in the night!
We enjoyed ubud and Pita Maha is a beautiful place.. maybe the one bedroom villas are better? The courtesy bus that went every hour was a help.. Monkey Forest is great for kids. Not sure if we will return at that price sadly.

  • Stayed: July 2010, travelled with family
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Thank BeachGeelong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pita Maha Resort and Spa

Address: Jl. Raya Sanggingan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Family Hotel in Ubud
#28 Romantic Hotel in Ubud
#30 Luxury Hotel in Ubud
#30 Spa Hotel in Ubud
Price Range: £164 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pita Maha Resort and Spa 4.5*
Number of rooms: 24
Official Description (provided by the hotel):
Etched into the hillside that overlooks the Tjampuhan valley in Ubud, Pita Maha Resort & Spa encompasses 24 villas in a style reminiscent of an intimate Balinese village composed of private compounds. Named after the artistic association that nurtured creative talents during the 1930’s, Pita Maha means ‘great shining’ and today this boutique resort is an icon that showcases local artistry and design elements. ... more   less 
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Also Known As:
Pita Maha Hotel Ubud
Pita Maha Resort And Spa Ubud, Bali

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