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“Our stay was very peaceful.”

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Hotel Tjampuhan & Spa
Ranked #62 of 195 Hotels in Ubud
Certificate of Excellence
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Our stay was very peaceful.”
4 of 5 bubbles Reviewed 10 October 2012

We booked one of the Raja Room’s (Bamboo 3), which is a deluxe room consisting of a very large room with air conditioning and a balcony overlooking the valley. It was a neat and tidy and although the bathroom was very much out of date, it was clean enough. My wife counted about 60 odd steps to our room, but it was not a difficult walk, any person with reasonable fitness should be ok. Some of the rooms right down the bottom would require a bit more stamina but we walked up from the bottom several times and it was ok. The main pool does have a problem, there are too many chemicals in it. My eyes stung instantly on entering and it was very unpleasant. There was also a metal smell - possibly a bromide pool? Of course this might be sorted out when you stay. Conversely, the other pool in the resort is a very special pool – it is a natural spring water pool (about the same size) and very refreshing. We did get some “Bali belly” during our stay at Ubud and ate at many places, so it is impossible to pinpoint exactly where the contamination came from. However, I noticed the Hotel continually collected spring water in commercial water containers and carried them on their heads, to the top. Maybe they use this water for mixing drinks? If you do get an upset stomach, maybe avoid the fruit juices etc, but it is only a guess. Maybe the management can comment on whether they use the spring water for guests. Our stay was very peaceful and a great balance to our whole Bali experience and worth the visit. If you are trying to work out how to pronounce the hotel name, you need to be aware of some trivia first. The letter "c" was not introduced into the Indonesian alphabet until 1945 (and this business was established in the 1920's) so they used to use the letters "Tj" instead, so it should be pronounced "Campuhan".

Room Tip: All rooms seem to have a nice aspect and most are reasonably accessible (although some down in the v...
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  • Stayed September 2012, travelled as a couple
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Helpful?
2 Thank Chargrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Katherine, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 9 October 2012

I have stayed here in 2002 and again in December 2011. It is a pleasant hotel set in a lovely area of ubud. Be prepared for the many steps around this hotel especially if like me you are in the bottom of the hill rooms near the spa. The hotel is old style but remains a favourite. The spa prices are expensive compared to massage prices up town however the massage is a real massage and well worth it stay on and use the sauna and pools they are a real treat. Walking in and out of town is easy however if you're exhausted by the stairs taxi are easy & cheap and there is also a regular shuttle bus.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
1 Thank KHDARWIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 4 October 2012

Such a pity. We used to love this hotel from many years ago, and even two years ago it remained friendly, quirky and delightful. Not this visit, alas.

The gorgeous location down the cliff-side to the river remains, of course. But for the first time we met staff with their hands out for a tip and staff who wanted to sell us things under the counter.

Rooms had been renovated with such luxuries as marble floors - but marble floors create expectations: several guests complained at the lack of tea-and-coffee making facilities, though that wasn't a bother for us.

The disaster was the restaurant - originally a very rustic affair specialising in very fresh local food. Now there's a hit-and-miss breakfast buffet which charges extra for coffee supplied from a clearly unmaintained coffee machine. Now that domestic coffee machines are common, that's unacceptable.

Equally unacceptable was a menu "special" which (almost certainly) caused my husband to have violent food poisoning, probably as a result of poor defrosting. We reported this - heck, we had to; even after clearing up the linen needed replacing - and while housekeeping staff were delightful and concerned, management made no comment at all.

Given that just down the road is a famous restaurant with a chef specialising in fresh local cuisine, and a top international chef creating a fabulous new cuisine, the least this hotel needs to do is hire a competent executive chef.

Front desk were generally kind, but intermittent in their ability to help. No brochures. No offers to bok tours. No-one bothered to tell us about an important spectacular local ceremony in the area - a given in the old-style hotel. Our airport pick-up never materialised (OK, we weren't charged for that.)

But we were charged at rates that would have got us a discount rate at a top hotel home in Australia - and that's where their regular customers come from.

Kudos to Dirianna who was always helpful and gracious.

But we're really sad to see this beautiful hotel lose touch with its clientele so badly.

Room Tip: If you don't mind original style 1930s room, ask for the Walter Spies bungalow - down. This has...
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  • Stayed March 2012, travelled as a couple
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Helpful?
2 Thank AngelaCaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 2 October 2012

Stunning location, good breakfasts, helpful staff. Some rooms are fantastic, but some are a bit run down and have big gaps in the doors etc for mosquito’s to buzz in. The security on the doors seemed pretty flimsy – a padlock onto iron rings that were poorly attached to the door. Also the safety deposit boxes in the hotel foyer look like they are in need of some sort of security upgrade. Whilst it is beautiful, you need to consider this location carefully if you are a bit elderly or have sore knees or ankles – there are a lot of steps to navigate to get around the hotel complex, so this hotel is probably not very suitable for people with disabilities.

Room Tip: Let the staff know if you require a room with easy access, some of the rooms are many many steps awa...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank surprised02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 19 September 2012

I'm told this is the oldest hotel in Ubud and it has a legendary mystique and feel about it.

The tropical garden is baroque and grown-in; so much more beautiful than some of the very hotel-y, manicured ones.

Check your room carefully before accepting it because some are moldy-smelling and do not eat at the restaurant which is shamefully poor, but don't let that stop you from staying at this very, very charming hotel. It's not central but is an enjoyable and scenic 15 minute walk to the center of town. A bit uphill when you come back so you can get your exercise that way.

Room Tip: Just inspect your room before accepting and let them know that you can't stay in one that's...
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  • Stayed October 2011, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank ontheroadJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Western Australia
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 September 2012

The historic resort and spa Hotel Tjampuhan embodies a Bali that is rapidly disappearing. This old hotel built on the side of the hill with the river flowing below is situated just out of the main chaos of Ubud and is a calm and peaceful retreat that is rarely found in the Bali of today. The staff, dressed in traditional Balinese style, are unfailingly friendly and helpful, the old-world rooms are charming, spacious and well maintained possibly with the exception of the bathrooms, but these are adequate. The steps can be a challenge but do keep you fit! There is a regular shuttle bus into Ubud if you don't feel like walking. I would recommend Banyan 1 as the best I have stayed in - with rain-forrest views and the sound of the river below - relatively close to the main reception and restaurant. Good room service too. The work-experience students from the local college were delightful! Free internet access. Just love Tjampuhan

Banyan 1

Room Tip: Banyan 1, the best! Peaceful with beautiful views, but any of the Banyan rooms are good.
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  • Stayed August 2012, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank SQ007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lunawanna
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 17 September 2012

Breathtakingly beautiful setting on the banks of the champuhan river. We stayed three nights in one of the labah villas close to the river. The sound of the water lulled us to sleep each night. In fact staying awake in this peaceful serene setting was our biggest problem. Being 100 plus steps from the restaurant is a bit of a drag, but it keeps you fit.
The restaurant is a bit of a let down but we quickly found the Bridges Restaurant just 200m down the road. Asian/Euro culinary mix and a stunner of a wine list. The chef is a young man from Byron bay and his creative food is served with style and some theatrics by the attentive staff.
The tchampuhan hotel was so good we considered cancelling the rest of out Bali exploration in favor of staying on....

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tassytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Tjampuhan & Spa

Property: Hotel Tjampuhan & Spa
Address: Jl. Raya Tjampuhan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Spa Hotel in Ubud
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Tjampuhan & Spa 3.5*
Number of rooms: 67
Official Description (provided by the hotel):
The classic Hotel Tjampuhan & Spa, built where two sacred rivers meet, has been legendary since 1928. As the first hotel in the artist colony of Ubud, this royal guest house graciously hosted celebrities and foreign painters such as Walter Spies. ... more   less 
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Also Known As:
Hotel Tjampuhan Ubud
Hotel Tjampuhan And Spa
Hotel Tjampuhan & Spa Ubud, Bali

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