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“Beautiful grounds and great location”

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Hotel Tjampuhan & Spa
Ranked #63 of 198 Hotels in Ubud
Certificate of Excellence
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful grounds and great location”
Reviewed 5 January 2014

We really enjoyed our 5 night stay at Tjampuhan. The grounds are beautiful with meandering paths, ponds, and temples set amongst the forest. There are two pools, both set into the hillside. The grounds are sprawling and steep with stone staircases. Our room was 110 steps downhill from reception which wasn't issue for us but would be difficult if you had mobility issues or for small children, particularly in the rainy season as it was a bit slippery.

The restaurant food was okay, but nothing special, room service was handy.

There is a convenience store and restaurants within a couple of minutes’ walk. The centre of town is only a 10 minute walk away, a free shuttle bus runs from the hotel hourly and there are plenty of taxis.

The spa overlooks the river and is a beautiful spot for a massage. It is fairly pricey compared to what you can get elsewhere, but still not expensive.

Overall a fantastic spot for a relaxing holiday.

Room Tip: There are a lot of stairs, if mobility is an issue ask for a room near reception but be prepared for...
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  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Danvjacobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Busselton, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 December 2013

I was apprehensive about staying at the Hotel Tjampuhan due to some very mixed reviews. Some things must be clarified. Do not book this hotel if you want TV, wifi in your room and are not fit and able to climb the maze of stairs. For me these things added to my need to rest and I loved the authentic Bali design. The location is perfect, close to the town centre and the gardens are traditional Balinese buildings were delightful. Firstly, to address the criticisms, you get what you pay: I stayed in a deluxe raja room. It was clean, spacious and had stunning jungle/river views from a beautiful balcony area. Breakfast was an adequate buffet with the omelette being the best I've eaten. I found the staff extremely friendly and helpful and not at all intrusive as other reviews have suggested. I will definitely be back.

Room Tip: Remember it is built in tiers on the edge of a mountain - access to most rooms is via stairs. The d...
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 December 2013

I have been staying at Tjampuhan Sap over a ten-year period and the hotel never disappoints. Situated in a beautiful valley by a flowing the key word is "tranquillity". The hotel is buried in the green slopes easy to lose an entire day sitting on the balcony gazing into the lushness. The rooms may not contain as many modern amenities as other hotels, but the absence of a TV is an advantage if you want a truly peaceful experience of all that traditional Bali has to offer. The rooms are well-appointed, with windows facing into the valley and the tiered nature of the buildings provides a sense of privacy which is surprising given the number of rooms. The open-air restaurant is spacious and beautiful, with its intricate carved wood ceiling. The food is tasty and the service is friendly and efficient. The two swimming pools are unique and private and the spa is located beside the river in open-air spaces. This is a truly unique and lovely place to stay.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Jenny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emirate of Dubai, United Arab Emirates
Level 4 Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 December 2013 via mobile

We had booked this hotel for two nights on our recent visit to Bali. We chose the hotel based on tripadvisor review but the experience was no where near to the current rating.
Our advice, stay somewhere else.

Checkin:
Backpacker hostels have better front desk management. We were asked for our passports and told to take a seat somewhere in lobby. Welcome drink was some sort of sparkling wine, which left me more thirsty than I already was. Room keys were handed over a few minutes later with no welcome brief apart from the location of restaurant and shuttle service into Ubud town. No information was shared about, other facilities like pool, spa, internet access or places of interest close by. The bell boy who helped with the luggage, refused to even move from the place he set down our one small suitcase making it clear that a tip was in order. I did not mind paying the chap, but the way the tip was demanded was jarring to say the least. 

Room:
We thought it would be a heritage property. The room was just old, ill maintained, badly lit and bare. Mini fridge was empty, there was no fruit basket or any other eatables. The toiletries (shampoo, conditioner and body lotion) were in reusable ceramic bottles. The bottles looked worn with use over years and we decided we were better off buying from outside. Mattress was well slept in, pillows too hard for comfortable sleep. Room had no TV, no music, no Wi Fi and not even mobile signal to top it all up. Path from the room to lobby and restaurant was not covered and water logged with rain water. The entire property is not stroller, disabled or senior friendly, with uneven slippery steps.

Restaurant:
Barely anything for vegetarians in the menu. Coffee machine was out of service, so either have Balinese coffee or instant coffee. Buffet breakfast no better than backpacker hostel standard save for the live egg counter. 

Experience:
The first night, we were pleasantly surprised to see room service had switched on the electric mosquito repellent. However, two ventilators which I could not close, as they were rusted and jammed, allowed all sorts of mosquitoes into the room. We were up the entire night hunting down mosquitoes. The next morning we made a humble and stern request to have the ventilators closed by maintenance before night fall. It was followed up with a reminder in the afternoon. When we came back to the hotel in the night after dinner, we see the ventilators still open. It was going to be another night of staying awake hunting mosquitoes. The front desk could do nothing despite our protest other than to say they did what they could, if there is still a problem we could speak to the manager the next morning. I requested to be transferred to another room. Upon seeing the open ventilators in the replacement room, which was as shabby as our I decided to buy the strongest insect repellent at the near by 24 hr store and slug it out.

Manager (Regim) was made aware of our complaints the previous night by Front Desk (Marini). He was present during our checkout the next morning but did not utter a single word about our stay, forget about concern or apology.

All in all choose this hotel at your own peril. I did not see a single reason to return to the place.

Stayed December 2013, travelled as a couple
Helpful?
6 Thank Ansh_RJ_globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 December 2013

We are so grateful we chose this hotel from among the thousands in Bali for our first experience of this magical island. The locals reserve a special reverence this hotel property of the King of Ubud located near the confluence of the Tjampuhan and Oos Rivers. The locale has been worshiped as a sacred place of beauty for many centuries.

The lucky guest enjoys a many places to relax and repair deep inside theTjampuhan ravine.
A balcony from which you can only see lush tropical greenery, squirrels playing in the trees, butterflys drifting past and hear the sound of the river; A fresh spring swimming pool, water springing from the vase of the goddess; walkways adorned with sculptures from an artistic community that flourished there under the patronage of the King; the Tjampuhan Spa, a carved grotto of warm pool, cold pool, steam room and sauna; Massage and treatment rooms that include you to gazing over the valley floor and watching the water winding on its way; the hotel restaurant that holds a lovely morning light and gives you view along the tops of trees and temples into the distance.

The staff are ever friendly - greeting, smiling and engaging.
We wanted to stay for ever. it felt like coming home to the garden. Thank you Tjampuhan, Thank you Tjampuhan staff.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 December 2013

I arrived at the hotel late at night. It's dark and scary. There is no tv and no tooth brush. When I called the room service to ask about how to get the tooth brush,their sounds was not friendly.
The ceiling is made from wood, because it's old so soft part of the wood going down on the bed. So u need to clean it first before u sleep. The same things happened on ur bath up.
You can enjoy the hotel better in the morning,u can hear the river sounds. The pool is not too big and there is also a spring water pool.
The location is great because it's only takes u about 10 minutes walk to the centre of ubud.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank giovani luciani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 5 Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 December 2013

Loved Ubud and this hotel - beautiful grounds - magical. I would recommend any travellers to Bali to go to Ubud to get away from Kuta. Spa was wonderful . Went on a bike tour while we were in Ubud - recommend this as well.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank madgely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Tjampuhan & Spa

Property: Hotel Tjampuhan & Spa
Address: Jl. Raya Tjampuhan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#48 Luxury Hotel in Ubud
#55 Spa Hotel in Ubud
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Tjampuhan & Spa 4*
Number of rooms: 67
Official Description (provided by the hotel):
The classic Hotel Tjampuhan & Spa, built where two sacred rivers meet, has been legendary since 1928. As the first hotel in the artist colony of Ubud, this royal guest house graciously hosted celebrities and foreign painters such as Walter Spies. ... more   less 
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Also Known As:
Hotel Tjampuhan Ubud
Hotel Tjampuhan And Spa
Hotel Tjampuhan & Spa Ubud, Bali

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