It's a pretty and well-located hotel in the north of Ubud, about 5-10 minutes driving by car (free shuttle service available every hour until 17h) to the centre of Ubud. The place is surrounded by rice paddies, which makes for an amazing view. Plus, it's nice and quiet since you are away from the hustle and bustle of Ubud centre. The bungalows are spacious and very clean. Beautiful decoration, big bed, rain shower, nice bath and two sinks make this a marvellous place. Breakfast is also very good, and staff really friendly. English (of staff) is sometimes a small issue, but was never a big deal for us. The pool is great. Spa as well, though you can get much cheaper in the city. Food in the restaurant is good, though overpriced with the 21% added tax to everything. They can arrange all kinds of tours and taxis for you, but the amount they ask is way higher than outside of the hotel so you better arrange it with a tourist agency or driver yourself. For a ride to the centre of Ubud, they charge you 55,000 rupees for example, while 'in the street' you can get a cab for 25,000 to 30,000 rupees. Additionally, there is wi-fi but this doesn't work very well: reception is terrible and the connection often fell away. For the price you pay here, this should def be fixed. One other small thing: when we wanted to use (and pay) for their taxi service (outside of free shuttle service hours), they wanted to make us wait an extra 15 mins in the lobby b/c the driver wanted to take a longer nap. This should also be resolved asap since it is not polite to make people wait in this way. It was the most expensive place we booked in Bali, but the service could do with some improvement for this price (175€ per night). However, all in all, we had a good experience here and it is a beautiful relaxing place with very friendly staff and a great welcome. But, we don't think we would book this place again though - we think you might find better value in Ubud which has so many hotels and b&b's to offer. Especially in this price category (and below).
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- Also Known As:
- Mathis Retreat Ubud, Bali