I cant imagine I stay there in the first night is without blanket and freezing air conditioning without temperature control. Toilet door and curtain are broken. Then requested to move to another room and black faced by the bell boy. Another room is more terrible with black ants everywhere on bed and floor. After spray, it is still the same. We begged for moving again... A room took you walk for 10 mins from the entrance. Very good and new condition but they forgot to move our suitcases from the "ant room" to the new room on the next day even though I requested and reminded.
No wifi. Bad breakfast. Bad service.
During the negotiation, only a guy and the sales manager lady is good to us. No one remind us there is golf car to the room instead of walking. The hotel manager is very unfriendly and not willing to help.
I really cant understand when they insisted their rooms are fully occupied but I can get a nicer room finally without ants.
I cant understand why they dont know the room condition is that bad and still recommend us to stay there.
I cant understand why the bell boy is in such a bad attitude but the manager did not manage him better.
I cant understand why they always say "NO" more than "YES"
Very bad experience in conclusion.
- Official Description (provided by the hotel):
- Pertiwi mean Mother Earth, is an exotic name well known in the heartland of Ubud, a perfect retreat for those who appreciate informality and total privacy but want to be close to Ubud's tourist's interests and cultural centre. Considering the central but quiet location, the space and facilities are set in compound greenery tropical landscape with two swimming pools and proximity to either Monkey forest and Ubud's King Palace, just a door step to find many tourist activities, shops are right on the main road in front of the resort a few minute walk to the museums and rice field, represents outstanding value offer not just an accommodation but unforgettable experience to recharge your energy. New Renovated Villas, with its simplistic design covered by alang-alang roof, long glass window and bamboo hand-woven ceiling are reflecting its Balinese stylish combined with modern touch. ... more less
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- Also Known As:
- Pertiwi Resort And Spa
- Pertiwi Resort Ubud
- Pertiwi Hotel Ubud
- Pertiwi Resort & Spa Ubud, Bali