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“Great people, amazing place.” 5 of 5 bubbles
Review of The Mansion Resort Hotel & Spa

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The Mansion Resort Hotel & Spa
Ranked #60 of 193 Hotels in Ubud
Certificate of Excellence
1 review
“Great people, amazing place.”
5 of 5 bubbles Reviewed 21 November 2013

Incredibly helpful, knowledgable staff. Amazing atmosphere inside the venue. Lots of activities to do. Definitely recommend going to the rice paddies and having dinner at Bridges. Expensive but amazing.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Damo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,170 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 November 2013

Everything is done to please the visitor in true Balinese style...they are a gracious people
Sit back and enjoy a beautiful stay Large grounds one can explore and relax in Choice of three pool areas...each wonderful in its own way Good dining if one wishes to remain on hotel grounds.....but free shuttle into Ubud gives a wonderful array of restaurants if preferred...and access to marvellous museums and galleries

Must comment on "Awful" were they in the right place? as it sounds like a very negative experience we had up on the northern coastline of Bali...cannot even begin to relate to that experience associated with The Mansion...did they get their accommodation mixed up

Room Tip: Any room would be wonderful...beautifully appointed ...a little way out but free shuttle is offered...
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank ELIZABETH D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 November 2013

I love coming to the Mansion. The staff are fabulous and really look after you and it is so peaceful and relaxing for me to stay there. Have stayed there 4 times already and will definitely be going back.

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Marilyn545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 17 November 2013

This place is crap! They claim to be five star, I would say maybe 2 star. It's very old. The rooms are old, the pools are old. The linen is old. We requested a twin share room (when we booked 5 months in advance!) and weren't given one. The room we were given had the bathroom in the same room as the beds! No privacy at all, would be strange even for a couple. When we asked, they did transfer us, and the room was a bit bigger. But the bathroom had a window so you could see in from the bed area and you couldn't cover it. The toilet had no door. The roof was bamboo so we could hear everything in the rooms next door and outside. The staff were walking around talking on their walkie talkies all night. And the other guests (a big group of domestic tourists) talked all night. I don't know why they didn't sleep at all. We complained about the noise on the third day (after two nights of little sleep) and we were told there were no other twin share rooms available! (They could have offered us two separate rooms!). What I am most upset about is that at this time, they failed mention there would be a huge party that night, with singing and people yelling into a microphone! It was so loud it would have been impossible for anyone in the whole resort to sleep. And our rooms were very close to the party venue, so even having headphones in with music playing I could still hear the awful music and singing. I called reception just after 11pm to ask what time the party would be finishing. He said soon. It didn't stop for at least another hour. It got louder. And then when the people came back to their rooms they talked all night. By the end of the three nights here we were very tired and cranky. The deals.com.au voucher includes a three course dinner. While the flavours were nice, it was the smallest piece of chicken I have ever seen. And it was very over cooked and dry. I've never seen such small serves of food before. Okay if you're not too hungry. Breakfast was good, the omelettes are delicious! All in all,
I wish we had stayed somewhere else and forfeited the cost of the voucher. There were bugs in the rooms - lots and lots of them. I woke up with little cockroaches on my blanket, giants ants and Mosquitos everywhere and little spiders. They put these gross fabric nets over the beds that have never been washed and have holes and dead bugs on them. So I would rather sleep with out it and get bitten.

  • Stayed November 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Elizaclaremcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 12 November 2013

Absolutely beautiful hotel. Very pleasant staff, nice breakfast, laid back atmosphere in the beautiful gardens. When I arrived I instantly felt relax. Shuttle bus is free. We didn't mind the distance to the centre of Ubud. Surroundings are great. At the corner of the hotel the rice fields start.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Sjorsss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yass, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 November 2013

I arrived late at night to the most beautiful sight...umbrellas, lanterns and a lovely room with complimentary fruit, water and good quality toiletries.
Breakfast was great.
Excellent value for money. Clean, friendly and I had a massage before I left and it was the best I had in my one month in Bali. The only negative was only staying one night. Thanks to whole team!

Room Tip: I think this place lovely.
See more room tips
  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Brigita27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 November 2013

We loved the mansion resort. We stayed in a villa and we absolutely loved the different ambience compared to the usual hotel room. The resort was well kept with lush landscaping and the pools were an eyecatcher. The location of the resort was far away from the city center and when we waited for the shuttle service we waited for an hour, which was disappointing. The staff were really helpful in planning tours/things to do and keeping us busy during the day.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Poornima T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mansion Resort Hotel & Spa

Property: The Mansion Resort Hotel & Spa
Address: Jl. Penestanan, Sayan, Ubud 80571 , Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#41 Family Hotel in Ubud
#44 Romantic Hotel in Ubud
#46 Luxury Hotel in Ubud
#51 Spa Hotel in Ubud
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Mansion Resort Hotel & Spa 5*
Number of rooms: 165
Official Description (provided by the hotel):
The Mansion Hotel & Spa is one of Bali's rare gems. Set in a tropical lush green park estate, it offers outstanding hospitality and the extensive facilities of a luxury resort. The Mansion is a registered five stars luxury hotel. The Mansion is situated in the artist community of Penestanan on the Sayan Ridge just a few minutes drive from the centre of Ubud, the island's cultural centre. The Mansion Resort has been nominated by the prestigious Conde Nast Traveler as the World's 100 Best New Hotel, 2004 Hot List, is selected by Luxury Group since 2006, and is choosen by National Geographic Traveler Indonesia as one of 20 favourite hotels, may 2010. Hotels were chosen throughout Indonesia based on the following criteria: service; unique hotel personality; environment and social awareness; online booking facilities; architecture and views; safety and security; value for money. Heaven & Earth Spa at The Mansion Resort has been awarded by the prestigious "World Luxury Spa Awards" as "Best Luxury Hotel Spa - Country Winner 2011" and "Best Luxury Medical Spa - Country Winner 2012" , and was recently selected by Conde Nast Johansens 2013 in its epicurean collection of Luxury Spa. Experience the ultimate in massage and healing rituals at Heaven & Earth, The Mansion's celebrated spa facility. Treatments are drawn from the most traditional therapies to the most comprehensive selection of modern medical spa therapies to rekindle your Body, Health, Beauty, Mind & Senses. Guests at The Mansion can enjoy a unique culinary experience reminiscent of classic dining ambiance. In an ornate setting, perfect for celebrating a special occasion or important announcement, dining at The Mansion offers the ultimate in ambience, service and attention to detail. At Indochine, savour the unique combination of Asian & Continental nouvelle cuisine, an ideal location for a select dinner or gathering. Cafe La Terrace offers a casual menu in an airy conservatory, decorated with an impressive array of art selected from The Mansion's private collection.Sia Pacific region. ... more   less 
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Also Known As:
The Mansion Resort Hotel And Spa
The Mansion Hotel Ubud
Mansion Hotel Ubud
The Mansion Resort Hotel & Spa Ubud, Bali

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