We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Honeymoon stay ”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Mansion Resort Hotel & Spa
Ranked #60 of 198 Hotels in Ubud
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Honeymoon stay ”
Reviewed 20 August 2014 via mobile

We stayed here for the first part of our honeymoon, loved the grounds they are beautiful and all the staff are so friendly! We had a problem with out room on our first morning and asked to be moved, when we got back we were moved into a pol villa which was great for honeymoon, the manager was always around and wanted to check everything was fine for our stay whenever we saw him. Breakfast offered a good selection, the spa was great, we went nearly everyday for massages and manicures! Thank you to all the staff at the mansion for making our stay here so lovely and to the manager for resolving our problem so quickly. I would definitely recommend to others and stay here again!

Stayed August 2014, travelled as a couple
Helpful?
1 Thank EMP77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,232 reviews from our community

Traveller rating
    627
    398
    111
    61
    35
See reviews for
255
559
63
23
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Plymouth, United Kingdom
Level 4 Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 August 2014 via mobile

When we arrived we were greater by many hotel workers who took our bags for us. The grounds are very impressive. 3 swimming pools in a mate if gardens.

Our first room had ants in it. I asked for a new room, to which they helped us with. Our next room had a nice bath and a flat screen t.v. However, the hot water ran out every day, so we could only have a bath of hot water which was ankle deep.

On the positives, they provide a shuttle to Ubud town and back every couple of hours. They helped us organise a private taxi for 8 hours for 800,000 Rph. Because of the lack of hot water, they offered us a discount. So good service in the end.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpdoku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 August 2014 via mobile

We were looking forward to staying at the Mansion, but got unfortunately disappointed.

Our room was connected with the next one only throw a window door, which of course made us hear our neighbors as if they were in our room. It also is a safety concern, as you can easy open the door...
In addition, was our room upstairs and we had to carry always our baby and the stroller up several stairs, which wasn't very comfortable.
On the other hand, we had a free wooden baby bed, which was very useful!

I asked 4 times to receive a hairdryer and finally after 1 day I got it. You need stay persistent...

Wifi is very slow and most of the time not working.
Outside furniture is also quite worn out. The gardens however are nicely made up.
The kids' "playground" is dirty and broken.

However breakfast was the most disappointing. After a 10 day stay in Kuta in an only 4 stars hotel with quite some choices, we were looking forward to a great breakfast. It was the worst we had. Limited choice, only 5 or 6 hot dishes, pastry is gone instantly and needs time to be refilled, we have to get our own coffee, tables aren't cleaned immediately, so you need to wait even though only a few people are in the restaurant.

We had dinner at the restaurant Indochine, which was satisfying. Maybe a bit expensive, but ok if you consider that you eat at the hotel's restaurant.

Communication is very bad. Most of the staff have poor English skills, which is puzzling to me for such a hotel...

On a positive note, the hotel provides a free shuttle bus to Ubud center, which is running quite often and which is very helpful. Be sure to watch out for the hotel's car and the sign shown by the driver at the pick-up place, as there are lots of cars and people meeting at the same pick-up place.

All in all the Mansion unfortunately didn't fulfill our expectations.

Stayed August 2014
Helpful?
3 Thank Bria-san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almonte, Canada
Level 5 Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 August 2014

I love this hotel. We always make sure we stay a few nights before we head back to Canada. I love the glorious breakfast that is included with your room . You can enjoy the local fruits, fresh Bali coffee overlooking the pool. Staff are wonderful and will go out of their way to give you gluten free. The meals here during Diner are the meals for kings and queens and that is how you feel here. The rooms are beautiful, clean . Staff always ready to help in any way. They have a charming SPA and of course this is now the home of WOW Bali, Hai Dai's Sustainable farming programs. When you visit Bali make sure you embrace the beauty of the Mansion Resort. Going back in October.

Room Tip: Do not bother getting a cab into UBUD , only 10 min away , they have a shuttle available.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Thelillywhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2014

My 13 year old son and I stayed at the hotel for 10 days and we loved it. The biggest pool had two huts at the end where we spent a lot of time just relaxing, reading and from there just jumping into the pool.
Staff was very friendly and they made us feel very welcome. I have read some of the complaints about the breakfast and I do not agree. A chef made omelets on request, fresh fruit and juice was served and my son still talks about going back.
Shuttle bus took us to the center of ubud (free of charge of course) and back. Still with the same smile as always.
The hotel is not brand new but it has got charm I did not find in the other three hotels we stayed in on the same trip. At night lights are dimmed and lanterns in different colors light up the walking paths. It is not creepy as I have seen others write, but cozy. I am sure this is a great place for honeymooners.
The room was big. We had a sofa in our room, tv, safe a king size bed and a huge bathroom with both a shower an a tub. All was clean and we had no reason to complain.
I recommend Yan if you need a driver to take you around. The hotel will call him for you

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Astuteduggurd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leidschendam, The Netherlands
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 August 2014

We stayed at the Mansion for four nights. It was our most expensive hotel during our three weeks holiday in Bali/Lombok. The room was perfect. Nice and clean but the hotel itself is a bit worn out. Everything outside is clean but looks old. The pools were fine (the have five!) But the fitness facility is terrible. The indonesian staff was very helpful and friendly, but the French manager must be replaced!! He is not managing the place and certainly is not looking after his guests. He forgot to book the guide we requested. And we could not sleep the second night because of a safe alarm that was going of tor ours in one of the empty rooms. It took quite some time to get this fixed and the next morning he only said 'sorry'. Not the way you expect a five star hotel to deal with complaining guests. We would not recommend this hotel and will certainly never go back. To little value for money.

Room Tip: Geen idee. Onze kamer was prima.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Nicolette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 August 2014

We spent an overall charming three days stay in Mansion Resort. The place itself is quite enchaunting, with a very large garden, nice swimming pools. Overall, despite the size of the complex, which seems quite large, the overall experience is pleasant, without this "crowded" feeling you can experience in some large hotels, especially at this time in the year in Bali.

Moving to the rooms, they are also very nice, well equipped with all the modern equipment and amenities standard in a 4 stars hotel.

The hotel being quite remote (c3-4kms from center Ubud), you will need to take the shuttle bus to go to the center, and it is fairly well organised and on-time in most cases. The drop off point is very convenient, by the Ubud Palace, and the last pick-up from Ubud Palace to the hotel is at 9pm, well-enough should you wish to have dinner in downtown Ubud.

Moving to the only drawback: Our room was unfortunately not totally soundproof, and the large windowbay areas meant limited noise insulation, which could be a risk (as we experienced one night) should you have noisy and not so careful guests nearby.

Having said that, an overall very good experience.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Vassalbassano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ubud hotels
1.2 mi away
KajaNe Mua Private Villa & Mansion
2.6 mi away
Sankara Resort Ubud
Sankara Resort Ubud
#25 of 198 in Ubud
736 reviews
1.2 mi away
Ubud Village Hotel
Ubud Village Hotel
#41 of 198 in Ubud
326 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
The Lokha Ubud
The Lokha Ubud
#58 of 198 in Ubud
603 reviews
0.6 mi away
Sri Ratih Cottages
Sri Ratih Cottages
#38 of 198 in Ubud
1,023 reviews
1.6 mi away
Plataran Ubud Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to The Mansion Resort Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Mansion Resort Hotel & Spa

Property: The Mansion Resort Hotel & Spa
Address: Jl. Penestanan, Sayan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#41 Family Hotel in Ubud
#44 Romantic Hotel in Ubud
#47 Luxury Hotel in Ubud
#52 Spa Hotel in Ubud
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Mansion Resort Hotel & Spa 5*
Number of rooms: 165
Official Description (provided by the hotel):
The Mansion Hotel & Spa is one of Bali's rare gems. Set in a tropical lush green park estate, it offers outstanding hospitality and the extensive facilities of a luxury resort. The Mansion is a registered five stars luxury hotel. The Mansion is situated in the artist community of Penestanan on the Sayan Ridge just a few minutes drive from the centre of Ubud, the island's cultural centre. The Mansion Resort has been nominated by the prestigious Conde Nast Traveler as the World's 100 Best New Hotel, 2004 Hot List, is selected by Luxury Group since 2006, and is choosen by National Geographic Traveler Indonesia as one of 20 favourite hotels, may 2010. Hotels were chosen throughout Indonesia based on the following criteria: service; unique hotel personality; environment and social awareness; online booking facilities; architecture and views; safety and security; value for money. Heaven & Earth Spa at The Mansion Resort has been awarded by the prestigious "World Luxury Spa Awards" as "Best Luxury Hotel Spa - Country Winner 2011" and "Best Luxury Medical Spa - Country Winner 2012" , and was recently selected by Conde Nast Johansens 2013 in its epicurean collection of Luxury Spa. Experience the ultimate in massage and healing rituals at Heaven & Earth, The Mansion's celebrated spa facility. Treatments are drawn from the most traditional therapies to the most comprehensive selection of modern medical spa therapies to rekindle your Body, Health, Beauty, Mind & Senses. Guests at The Mansion can enjoy a unique culinary experience reminiscent of classic dining ambiance. In an ornate setting, perfect for celebrating a special occasion or important announcement, dining at The Mansion offers the ultimate in ambience, service and attention to detail. At Indochine, savour the unique combination of Asian & Continental nouvelle cuisine, an ideal location for a select dinner or gathering. Cafe La Terrace offers a casual menu in an airy conservatory, decorated with an impressive array of art selected from The Mansion's private collection.Sia Pacific region. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Priceline, Southall Travel, ACCOR, Ebookers, Hotels.com, Ctrip TA, TravelUp, TripOnline SA, 5viajes2012 S.L., Evoline ltd and HotelQuickly so you can book your The Mansion Resort Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Mansion Resort Hotel And Spa
The Mansion Hotel Ubud
Mansion Hotel Ubud
The Mansion Resort Hotel & Spa Ubud, Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing