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“Perfect, perfect, perfect”
Review of COMO Uma Ubud

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COMO Uma Ubud
Ranked #12 of 196 Hotels in Ubud
Certificate of Excellence
L.A. and Sisters, OR
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect, perfect, perfect”
Reviewed 5 November 2013

Uma was recommended to us by a friend who's lived in Ubud 10 years. From the moment of check-in I had a feeling it was going to be amazing, and it was - every detail. We were upgraded to a pool villa and it was stunning, tasteful, clean, spacious, etc. The grounds are absolutely gorgeous. The pool is great, and the food was so delicious and healthy. Of all this though, I'd have to say what makes this place stand out is the exceptional service. The staff is really friendly and accommodating without being overly solicitous or robot-like, if you know what I mean. I would definitely come back, and recommend to anyone.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melanie808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 6 November 2013
Dear Melanie808,

We are grateful to read such a wonderful review from you - thank you very much.

We are glad that you had an amazing experience from the time you arrived. It is encouraging to know that you loved our new Pool Villas - yes it is indeed stunning and spacious. Most importantly, we are happy that you found our team friendly and accomodating and were able to provide you with exceptional services.

Thank you once again, and we look forward to having you staying with us again in a very near future.

Kind regards,
Suteja
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
New York City, New York
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 November 2013

Uma como is a must stay in Ubud. It's the perfect oasis from the overcrowded city center of Ubud but easy to get to if you do want to go to the center. It's about a $4 cab ride. Uma is perfect from the minute you enter the airy lobby to the beautiful infinity pool and bar to your room. We stayed in a pool suite, which I would highly recommend. The bathrooms are stunning and so well designed. There are 2 outdoor showers, one completely outside and one in the bathroom which is open air. There was no issue of mosquitos. The bathroom products are also awesome and smell great. The private pool was a perfect sized plunge pool, a good complement to the beautiful main pool. The breakfast...I still miss it. There is a delicious fresh fruit and baked goods bar with fresh squeezed juices, toast, homemade granola. Then you order a main entree off the menu. I particularly enjoyed the balinese chicken red rice porridge and the nasi goreng. Make sure you try the balinese coffee with a cinnamon stick. The free yoga classes here are also fantastic. The class difficulty is about a level two in an outdoor yoga studio overlooking a lush ravine and river. The service here was impeccable and I loved the turn down service every night, which make it feel very homey. We were sad to leave but we'll be back!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HJC15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 6 November 2013
Dear HJC15,

We can't wait to welcome you back too!

Thank you for such a beautiful review. We are happy that you found our location is perfect for you to explore the busy Ubud center and at the same time short drive back to Uma to find the tranquality.

I am sure that by reading how you dercribed our breakfast will entice a lot of travellers to consider trying it.

So, please be back and we look forward to welcoming you again.

Kind regards,
Suteja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 2 November 2013

Loved Uma. The pool villa was amazing along with the staff and you have to go to their new Italian Restaurant, Cucina. Some of the best Italian food I have experienced. Uma is a great place to escape and it never felt crowded. The location was superb just out of busy Ubud. I spent a lot of time visiting galleries and Seka's recommendations were spot on for the quality of paintings I was looking for. I have to mention the fantastic service we received from Wita. His attention to detail was second to none. I would go back anytime to this wonderful piece of paradise.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hugohector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 6 November 2013
Dear Hugohector,

Thank you for your great review.

We are delighted that you enjoyed your stay at Uma by COMO, Ubud. And we are particularly thrilled knowing that our newly opened Uma Cucina gave you the best Italian cuisine experience.

I will share your comments with everyone in Uma, especially with both Sika and Wita which I am sure will motivate them to be even better.

Once again, thank you for staying with us and we look forward to having you staing with us again in a very near future.

Kind regards,
Suteja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bakewell, United Kingdom
Level 4 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 October 2013 via mobile

Our second stay at Uma Ubud and we had a great time again. All the staff are excellent, friendly and know everyone's names. Lovely room and bathroom - sunken bath and open aid shower. Beautiful pool for swimming and relaxing. Difficult to book tours and treatments if you are only there for a short stay, may be need to think of booking ahead. Good food and breakfast freshly cooked. We found it a bit strange to have an Italian restaurant rather than Asian, but you can get Asian food in the pool bar or surrounding restaurants. Regular shuttle to the centre of Ubud is useful. A peaceful place to be, away from the hassle of Ubud.

Stayed October 2013
Helpful?
Thank Jde13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 6 November 2013
Dear Jde13,

Thank you for having chosen to return stay at Uma by COMO, Ubud and writing such a wonderful review.

We are glad that you had a great time again and enjoyed your room, the swimming pool as well as our cuisine. Our Italian inspired restaurant - Uma Cucina is there to provide our guests more dining options addtional to the Asian flavour served during breakfast at Kemiri and in our All Day dining menu in our Pool Bar area.

Once again, thank you for returning and look forward to welcoming you again for your third stay.

Kind regards,
Suteja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 October 2013

My wife and I stayed at Uma for 5 nights during our honeymoon. We had a great experience and highly recommend it. The location is fantastic as it's in a great neighborhood on the edge of Ubud - it's relatively quiet and nestled in between rice paddies, while only a 20 minute walk from the city center.

They offer a free guided walk through the paddies every morning, which is a great way to learn about the area and get to know other hotel guests. Our package included daily breakfast, which was the best hotel breakfast I've ever had. The service knew us by name from the first day and quickly learned and catered to our preferences.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rod S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 6 November 2013
Dear Rod S,

It is such a pleasure having you staying with us. Thank you for spending your noneymoon at Uma and I am sure your journey continued having a wonderful celebration.

We are blessed having such a perfect location that give all our guests the balance between a nice distance of lively Ubud center and the trenquality of being in the middle of Ubud's lush jungle and surrounded by museum, temple, traditional village, rice paddies, shops and art galeries. We are happy to know that you enjoyed our service, particularly our morning walk, and considered our breakfast as the best one you have ever had,

Once again, Congratulations! and thank you for posting such a positive review. We look forward to welcoming you back to Uma very soon.

Kind regards,
Suteja
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 6 Contributor
108 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 27 October 2013

Perfect located place, just 15-20 min walk from busy Ubud....
4 nights spent at this beautiful place... Spent 3 days in new pool suites. Beautiful rooms, separate study room, good size pool, very private.... Bed very comfortable... I kind of missed seating space in the room, lounge stool or something like that... The only space you can relax in the room is bed... Due some technical problems in the room above us we were asked to move on our last day to Pool Villa. Moving to new room went very smoothly. Pool villa was much bigger room, with dining space and stunning views from swimming pool. Actually loved both rooms though next time I would definitely choose to pay more and take Pool Villa because of the views and more space.
Enough said on how beautiful this property is in previous reviews. I really would like to say a big thank you for Uma's perfect service. Not many times I have experienced that hotel helps pro-actively before the trip. Just to mention, hotel informed us well in advanced that our flights to Bali will be impacted due closure of airport ( APEC summit). This information helped us to arrange alternative flights, all requests were promptly handled. So, even before arriving we knew we made a good choice to stay here. From the moment we arrived and left we always felt welcome.... not many places achieve that.... And I still wonder, how hotel's staff could remember our names every time they saw us...????
Food wise you are in the good hands. Delicious breakfast, new italian restaurant doing a great job though I guess pizza will never taste as good as in Italy self, but still it is very good! Bar serves great cocktails and Indonesian dishes... Service in all food venues spotless!
Spa treatments were divine!
I will definitely return to this place as soon as possible!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arturas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 6 November 2013
Dear Arturas,

Thank you for your recent stay with us at Uma by COMO, Ubud and we are grateful to have such a wonderful review from a very well travellers like yourself.

We are delighted that you enjoyed both our Pool Suite and our Pool Villa, our cuisines including our newly opened Uma Cucina as well as our COMO Shambhala retreat. But we are particularly thrilled to read that our team have provided you with a great service.

We look forward to welcoming you back very soon.

Kind regards,
Suteja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2013

My partner and I stayed here for 3 nights at the start of our trip and then on to Seminyak. I wish I had done it the other way around.

This small intimate property is so beautiful from the persoanlised greeting you recieve when you first step foot on the UMA to the compilmentary nibblies you receive whislt enjoying a cocktail at the end of the day!

I could not recommend this property more. The staff were amazing...the rooms were beautiful.

This property is somehwere you go after doing the hustle and bustle to just rewind!

Great location and apart from the Restaurant offered on site...INDUS just down the road is fantastic. You must try the Banana crepes.....Im addicted!

UMA....thankyou.............. we will definately be back!

Jewels and Michael x

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jewels31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 31 October 2013
Dear Jewels31,

It is a delight to read your review. It is more likely now guests spending more of their time in Ubud than at the southen part of Bali. But I am sure you that had a fantastic time in Seminyak too after your fantastic 3 nights stay at Uma by COMO, Ubud.

Thank you for staying with us and recommending Uma, and we look forward to welcoming you back very soon.

Kind regards,
Suteja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about COMO Uma Ubud

Property: COMO Uma Ubud
Address: Jl. Raya Sanggingan | Banjar Lungsiakan, Kedewatan, Ubud 80571, Indonesia
Phone Number:
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Ubud
#6 Business Hotel in Ubud
#10 Spa Hotel in Ubud
#10 Romantic Hotel in Ubud
#12 Luxury Hotel in Ubud
#13 Family Hotel in Ubud
Price Range (Based on Average Rates): £££
Hotel Class:5 star — COMO Uma Ubud 5*
Number of rooms: 46
Official Description (provided by the hotel):
COMO Uma Ubud is located in central Bali, close to the cultural hub of Ubud with tropical views of temples, rice paddies and the Tjampuhan Valley. The resort’s contemporary Asiatic design is pared down to ensure sunshine flows through interiors, from bedrooms to cooling plunge pools. Kemiri restaurant boasts world-class, healthful cuisine, created with fresh local ingredients, subtle spicing and distinct Balinese flavours. A signature COMO Shambhala Retreat, replete with a range of holistic wellness therapies, help to nurture and relax, while cultural activities, such as visits to artisans, are complemented by a range of outdoor pursuits, including white-water rafting, mountain biking and trekking. ... more   less 
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Also Known As:
Uma Ubud Hotel Ubud
Uma Hotel Ubud
Uma Resort Ubud
COMO Uma Ubud Bali

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