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“Excellent. ” 5 of 5 bubbles
Review of COMO Uma Ubud

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COMO Uma Ubud
Ranked #13 of 192 Hotels in Ubud
Certificate of Excellence
Doha, Qatar
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent. ”
5 of 5 bubbles Reviewed 25 February 2014 via mobile

Uma Ubud was perfect-rooms, grounds, pool, restaurants all fantastic. Staff is very thoughtful and attentive. Uma Cucina restaurant is worth multiple visits. Spa is gorgeous and the yoga shala overlooks a jungle gorge-spectacular. Yoga instructor was wonderful. The location is just outside of the Ubud main drag-close enough to walk to town but far enough away to get away from the (minimal) noise of town. Highly recommended-we'll be back.

Stayed February 2014, travelled as a couple
Helpful?
Thank Grayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 3 March 2014
Dear Grayer,

Thank you for highly recommending Uma by COMO, Ubud to all reviewers.

We are delighted that you had fantastic stay with us and our room, garden, pool, restaurant and particularly our team exceeded your expectation.

We look forward to having you staying with us again.

Kind regards,

Suteja
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,265 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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English first
Melbourne Australia
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

My wife, daughter and I stayed at Uma for 2 nights and thoroughly enjoyed it. We were given an upgrade upon check in and stayed in Villa #26 the Uma Villa. The villa was comfortably furnished but was perhaps showing a few signs of age here and there. The villa had a small pool which was lovely and had a beautiful view over the valley and Tjampuhan River.

The breakfast served at Kemiri was excellent, in fact it possibly was one of the best breakfasts we have been served at any hotel we have stayed in. We quickly tire of the buffet breakfasts served at many hotels but the breakfast menu at Kemiri had us wanting to stay longer just to try more of dishes on offer. The "Healthy Alternatives" offered had my daughter raving! The Kemiri staff were also exceptional and added to wonderful start of each day.

We also had a lovely dinner at Uma Cucina and given the quality of both the food and service we were very surprised that it was not much busier. I had a sensational Burrata salad for starters followed by the Pork Belly for mains and Valrhona Chocolate Nemesis for dessert and went to bed a VERY happy man!

All the staff we met provided exceptionally good service and they obviously make a special effort to be able to address each guest by their name. Suteja the resort manager came to us both mornings at breakfast had a little chat enquiring if all was good and if we needed assistance with anything. This level of personalised service is rarely found and added to the Uma experience.

My daughter also went to a couple of Yoga classes and thought the instructor was excellent.

It was a shame our stay was so short and we would definitely come back to Uma in the future.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DWL888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 3 March 2014
Dear DWL888,

It was a pleasure hosting you and family at Uma by COMO, Ubud and I am grateful for being able to share some recommendations and experiences with you.

We are humble to read your comments about our breakfast, Uma Cucina, yoga class, and most importantly the service provided by our team.

Please come back and stay longer in future, you have my card and feel free to contact me anytime your travel plan brings you back to Bali again.

Very best regards,

Suteja
Resort Manager
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Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 February 2014 via mobile

A last minute holiday resulted in us booking 3 nights at this fantastic resort in ubud. The staff were extremely welcoming and our villa was amazing with the pool overlooking the misty valley and river below. The only draw back were the many stairs that we had to walk up and down to get to the villa (no 31). Having said that, the private location was well worth the effort! The food, spa and yoga were all outstanding. The morning rice paddy walk was very interesting and the freewheeling mountain bike ride from Mt batur was a lot if fun (albeit an easy ride). Highly recommend a stay here.

Stayed February 2014, travelled as a couple
Helpful?
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 3 March 2014
Dear Craig S,

Thank you for staying at Uma by COMO, Ubud and for posting a very positive review about your stay.

We are glad that you enjoyed your 3 nights stay with us and loved our food, yoga, spa as well as our activities. I am sure that you must have taken so many lovely pictures of your Kintamani freewheel bike ride, yes it is indeed a fun one. We are most grateful to know that you are happy with the service provided by our team.

We look forward to welcoming you back to Uma.

Kind regards,

Suteja
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vava'u Islands, Tonga
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 February 2014

perfection. can't fault Uma. the rooms are divine, spacious and beautifully decorated. the staff are exceptional, service was outstanding and the food, especially the juices, were yummy. the day spa was fantastic - my massage was the best i've ever had. i never wanted to leave. highly recommended.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Robyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 16 February 2014
Dear RD_BH_12,

Thank you for staying with us at Uma by COMO, Ubud and we are grateful that you wrote a beautiful concise review.

It is very encouraging to read your experiences at Uma, I am delighted to share your review with our team.

We look forward to welcoming you back to Uma very soon.

Kind regards,

Suteja
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

My husband and I stayed in a Pool Suite at Uma (which means "home") in November 2013. The suite was very spacious and beautifully appointed. The only thing I would add is a small sofa in the room, as, if you wanted air conditioning, the only place to sit was on the bed. (There was a terrace with outdoor setting at the front of the unit.) Gorgeous bathroom!! The shower is open to the private plunge pool outside (but you can lock the shower door at night for safety and to stop bugs). Service was superb - helpful and warmly friendly, but not intrusive. The food was divine. Freshly cooked breakfasts - no lukewarm buffet foods here! Enjoyed the guided walks through the rice fields, yoga and attempted a bike ride from nearby volcano to Ubud, but the weather was against us and we had to abandon. Did not try the spa on this trip. Free ride into Ubud etc., but we walked it in about 25 mins (stopping at shops along the way). Some really good restaurants nearby - Indusa (order the smoked duck the day before). Loved this place so much, I am heading there soon with some girls from work! Can't wait to get "home".

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Veronica1820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 16 February 2014
Dear Veronica1820,

It is a pleasure reading your review, especially from a Senoir Reviewer like your goodself. Thank you for considering Uma your home. We are glad that you enjoyed our room, our cuisine, the activities that we offered, and particularly the service from our Uma team that you found helpful and friendly but not intrusive - we will share your comments to our team which will encourage us to serve our guests even better.

Unfortunately the weather avoided you enjoying our favorite Kintamai Freewheel, it is indeed a very special free wheeling down from an area near Mount Batur through village roads, plantations, and nice natural scenery along the way. please keep this part and our COMO Shambhala spa experience for your next stay at Uma.

We look forward to welcoming you back to Uma very soon.

Kind regards,

Suteja
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

UMA has achieved the perfect balance in food, activities, accommodation, design and hospitality.

Perhaps like you (the reader), I spent 3 weeks searching for the perfect property to stay while visiting Ubud, including some very well known and famous 5 star properties.

Everything about UMA is so well balanced that it was a delight to come back here every day, after visiting temples, volcanoes and water rafting. This is a gem of a place and a home away from home.

We were very lucky in that we were given room 31 for our stay - if you can dish out the extra cash, this room type is really worth it - beautiful views of the river valley with lush vegetation and a lovely quaint pool. There are various steps to get here so it's a bit of an adventure, but if you are the type of person that looks for something unique with charm, it will be a pleasure to climb or go down those steps.

Everyone was extremely friendly, from our driver, to the reception staff, to all of our waiters, room service, massage and all of the personnel who are doing such a fabulous job at cleaning the grounds every day.

The vegetation is incredibly beautiful here too. I can't say enough good things about this place. No doubt we will recommend UMA to our friends.

Thank you UMA for making this one of our most memorable stays at a hotel in a long time.

Room Tip: River rafting is a must. Although it can get crowded on the river, it is well worth it. Ask UMA to b...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Attila W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 12 February 2014
Dear Attila W,

I cannot thank you enough for such a wonderful review.

Having our guests feel the balance in what we offer is indeed one of our goals and I am delighted you felt that we have achieved the perfect balance in our cuisine, guests activities, accomodation and most importantly the service from our team.

Thank you also for your kindness in recommending Uma to your friends, and we look forward to welcome you back to Uma Ubud - we have noted your room preference.

Kind regards,

Suteja
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

This hotel is a little gem close to nearby Ubud.
We had an amazing trip here for part of our honeymoon. Our room was amazing with a beautiful infinity pool over looking the lush valley and trees. It is close enough to Ubud, we walked back one day and it took about 30-40 mins but was a nice stroll to walk off lunch.
It also has some lovely restaurants nearby that are within a 5 min stroll, inc. Naughty Nuri's which serve up amazing pork ribs and I couldn't recommend Moziac enough. Would definitely book this for a special occasion. We also ate at the hotel restaurant Cucinca, which was very nice food as well and the staff were extremely polite and helpful.
We stayed in room 46 and really was an amazing room, with a spectacular private room pool. The main pool looked lovely but we didnt use it as we spent our day by our own private pool and also exploring the rice paddy fields and trekking the campyan ridge which is well worth doing.
The only thing I could maybe criticise, is that as we were staying there for part of our honeymoon, I would have expected them to have done something special for us to celebrate this, but they didn't, but can't really fault them for this and the room and pool more than made up for this.
Great hotel and friendly staff.
Would highly recommend this hotel, it is just beautiful.

Room Tip: Room 46...amazing and very secluded
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-ResortManager, Manager at COMO Uma Ubud, responded to this review, 12 February 2014
Dear Emma B,

We are delighted that Uma by COMO, Ubud could be part of your honeymoon celebration, once again - Congratulations!

We are glad that you had an amazing time with us and enjoyed our Pool Villa, our food at Uma Cucina, our trekking and most importantly the service from our Uma team.

Your feedback on our honeymoon amenities is very well noted and highly appreciated.

Thank you for writing such a great review and we look forward to welcome you back to Uma Ubud.

Kind regards,

Suteja
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about COMO Uma Ubud

Property: COMO Uma Ubud
Address: Jl. Raya Sanggingan | Banjar Lungsiakan, Kedewatan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Ubud
#6 Business Hotel in Ubud
#10 Romantic Hotel in Ubud
#11 Spa Hotel in Ubud
#13 Luxury Hotel in Ubud
#13 Family Hotel in Ubud
Price Range (Based on Average Rates): £££
Hotel Class:5 star — COMO Uma Ubud 5*
Number of rooms: 46
Official Description (provided by the hotel):
Uma by COMO, Ubud is located in central Bali, close to the cultural hub of Ubud with tropical views of temples, rice paddies and the Tjampuhan Valley. The resort’s contemporary Asiatic design is pared down to ensure sunshine flows through interiors, from bedrooms to cooling plunge pools. Kemiri restaurant boasts world-class, healthful cuisine, created with fresh local ingredients, subtle spicing and distinct Balinese flavours. A signature COMO Shambhala Retreat, replete with a range of holistic wellness therapies, help to nurture and relax, while cultural activities, such as visits to artisans, are complemented by a range of outdoor pursuits, including white-water rafting, mountain biking and trekking. ... more   less 
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Also Known As:
Uma Ubud Hotel Ubud
Uma Hotel Ubud
Uma Resort Ubud
COMO Uma Ubud Bali

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