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The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel
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Reviews (1,200)
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Reviewed 7 October 2013

WOW!!! Where to start. My wife and I were on our honeymoon and were greated at the airport with a private transfer, cold towel and bottle of water, just what we needed in the Bali heat. Once at the hotel, a golf buggy tour of the grounds by our butler and he showed us all the luxuries of the villa. The villa itself was simply stunning. A private pool that you can actually have a proper swim in, 2 outdoor seating areas, outdoor bath (a first) massive shower, his and hers sinks with associated cosmetics, complimentory minibar, honeymoon cake and a bottle of bubbley, the list goes on and on. My wife especially loved the breakfests. Fresh fruit and fruit juice, hot bakery baskets with unusual jams like watermelon, wonderful cooked food (the chicken noodles are a must). All this brought to your table and you could literally have the entire menu if you wanted. With Balinese music playing in the backround, breakfest is a meal you will not want to miss. Afternoon tea and cocktails at sunset really add an extra touch of class to the place. I could honestly write a review for hours, the Chedi Club is that good but one thing i will say is that the staff are quite possibley the most friendly and helpful staff I have ever come across. Nothing we asked for was too much trouble, always service with a smile and our butler (Sarya - apologise if i've spelt it wrong) was amazing. He made what was already an amazing honeymoon even more memorable. Would i go back to the Chedi Club? Put it this way, we wanted to go back as soon as we left.

  • Stayed: September 2013, travelled as a couple
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Thank Yoshi246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 10 October 2013

Dear Guest,

Let me take the opportunity to thank you for taking the time to share your appreciation towards our resort.

I am delighted to read through your review and knowing that we have managed to deliver a great hotel experience for you. We very much appreciate your gracious comments about the food, our villa facilities and the various club benefits.

I have notified Surya about your compliment, and he is very happy to know that he helped making our stay an enjoyable one.

Thank you for choosing The Chedi Club as your honeymoon destination, and we look forward to welcome you back in the near future.

Kind regards,
Simon and the Management team

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Reviewed 5 October 2013

Serenity now! Ok, imagine the Angkor Wat, you establish a resort inside of it and you remove all the tourists. That is more or less the Chedi Club. There is a peace and quiet to this place that is really unprecedented. The staff are incredibly friendly and the premises stand out as something entirely unique. We unfortunately only had two days at the Chedi Club and would have loved to stayed longer. We had a pool room with our own pool and would recommend others to do the same.

  • Stayed: October 2013, travelled with family
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1  Thank Geir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 10 October 2013

Dear Guest,

Thank you for such amazing words you used to describe our property and services. We are very happy to know that you enjoy your stay at our property.

I will make sure your review is shared among our team members and hope we will have the opportunity to welcome you again in the near future to the Chedi Club Tanah Gajah.

Kind regards,

Simon and the Management team

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Reviewed 27 September 2013

We stayed for six nights during our honeymoon. We chose the Chedi Club as it was ranked number 1 on Trip Adviser for Ubud hotels. As a result we went with pretty high expectations and I have to say they were surpassed in pretty much every area. The staff are incredibly friendly; the food is lovely and the grounds are immaculate. For us though, the difference between Chedi and lots of other hotels are the little extra touches: the complimentary minibar, the yoga classes each morning; the evening cocktails; they are simply lovely gestures that you simply don't find elsewhere and they are much appreciated. This place is fantastic, please don't change a thing.

  • Stayed: September 2013, travelled as a couple
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Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 1 October 2013

Dear Valued Guest,

Let me take this opportunity to thank you for taking the time to share your review on our property in TripAdvisor. It was a great pleasure to read through your review and I truly appreciate you writing such gracious comments about the services you were accorded.

Thank you for noticing all the facilities and Club benefits we are providing, we are happy to hear that you enjoyed it.

On behalf of the team, I would like to thank you for choosing our resort in Ubud and hope that you will return to the Chedi Club Ubud in the future.

Kind regards,

Simon and the Management team

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Reviewed 25 September 2013

Brilliant. Outstanding. Beautiful. Unrivalled. Wow. (My review says we went in May 2013 as there is (understandably) no option for procrastinators like me who wait so ridiculously long to provide a review, we went in May 2008

Loved every minute of our pampered 5 nights. What's not to like about having your own Butler, your own pool, drinks cabinet, outside bath...... the list goes on. It is just done with such little fuss but such great, understated aplomb.

Accommodation was superb in every respect. The restaurant food was also superb, modern, beautifully presented and authentically Balinese. If I have ever had a more peaceful, tranquil and truly beautiful setting for dinner I have forgotten it. Fair enough facing paddy fields may not seem to fit that description but once dusk and darkness arrives we could not help but be mesmerised by the fireflies in amongst the back drop. A truly amazing place to eat your meals when you choose not to have your butler bring your amazing food to you in your villa.

Massages were perhaps the only thing I would say were not necessarily noticeably better than any of the less luxuriously kitted out and plentiful places in Ubud itself and for the price differential they should have been. However we were on honeymoon, we just didn't care!!

The huge pool, deserted most of the time we were there, was great for a full on swim or just relaxing and taking in the amazing grounds.

A tremendous place, tremendous staff, tremendous service all resulting in a truly wonderful and unrivalled stay. Our only grumble (no reflection of the Chedi at all) is that our financial circumstances mean we shan't be returning any time soon. Booooooo hooooooooo

Just book it and drool at the whole experience.

Room Tip: Get the biggest, baddest villa you can reasonably afford and feel like a king (or queen) for your entire stay
  • Stayed: May 2013, travelled as a couple
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1  Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 3 October 2013

Dear Guest,

Thank you for the belated review and for still remembering us all this time. That is very kind of you!

As always we are working hard to provide excellent service to our guests. The grounds, gardens, rice paddy views and surroundings have not been changed. Its still as beautiful as it has been five years ago.

We would be delighted to welcoming you and your wife back to the Chedi Club Ubud.

Kind regards,

Simon and the Management team

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Reviewed 24 September 2013

We have just returned from a 5 day stay at The Chedi Club. A beautiful property with fantastic grounds and lilly ponds overlooking the rice fields. We received excellent service from all staff particularly from our personal butler (Dewi). We were greeted and wished bon voyage personally by the GM Simon which we felt was a very nice touch. We were celebrating our 25th wedding anniversary while there and our butler went over and above to make this a special day to remember. While out watching the show he decorated our room with swans, flowers and other fun characters from towels and a personal card, this really made our evening. The open air restaurant provides a beautiful setting especially at breakfast time. The spa and treatments were exceptional. The free mini bar which we hardly used was very good as was the afternoon tea - highly recommended and also the free cocktails all added to a wonderful experience. We particularly liked the courtesy car service into Ubud complete with chedi mobile phone was very much appreciated, as was the drivers who were very informative.
As we enjoy eating out among the locals we cannot really comment on the overall restaurant food but breakfast was wonderful.
Our only gripe with this property is the positions of some of the suites, we felt they offered very little outside privacy space although it did not spoil our stay. In future visits we would pay more and stay in a spa villa but they do book up very early hence we were in a suite.
We just wish we could have stayed here longer.

Room Tip: Pool or spa villas for more outside privacy, but all rooms are very good sizes and standard.
  • Stayed: September 2013, travelled as a couple
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Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 1 October 2013

Dear Guest,

Thank you for such a beautiful review on our property.

We are grateful for your acknowledgement towards our efforts in creating a memorable wedding anniversary during your stay and congratulations to both of you again.

Regarding your privacy concerns for some of the Suite Villas, we have been working on a solution which will be implemented very soon with the planting of high grass within the lotus pond, shielding each villa's view of the other.

Again, thank you very much for your feedback and we wish to see you back to The Chedi Club Ubud in the near future.

Kind regards,

Simon and the Management team

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