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“Paradise like no other place we have visited”

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The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel
Ranked #12 of 195 Hotels in Ubud
Cheltenham, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Paradise like no other place we have visited”
Reviewed 2 November 2013 via mobile

We spent 3 nights at the Chedi Club in August as part of our honeymoon. The location and setup of the hotel (well, really a group of fully serviced unique villas) is just perfect. It is so tranquil, and the grounds are expertly landscaped and a pleasure to spend time in.

We recommend everything about this hotel - the unique villas (we had a pool villa with a rice paddy view), the personal butler service, the breakfast overlooking the vast paddy fields, the attentive yet unobtrusive service, and the cultural dinner with fire dance!

My only feedback to The Chedi Club is to ensure that they have a refurbishment scheme to keep the ageing villas up to date. Ours was by no means shabby, however, before the Chedi Club we stayed in a nearly new villa, and this made the bathroom at the Chedi seem slight old and in need of imminent replacement.

If you want peace and quiet, a cultural experience, and expert service, the Chedi Club is for you!

Stayed August 2013, travelled as a couple
Helpful?
3 Thank Nevaltron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 13 November 2013
Dear Guest,

Let me take the opportunity to thank you for taking the time to share your appreciation towards our resort.

I am delighted to read through your review and knowing that we have managed to deliver a great hotel experience for you. We very much appreciate your gracious comments about our hotel and the services provided.

I also would like to thank you for the comment about the Pool Villa bathrooms. It is of upmost importance to us to keep our villas well maintained and we constantly working on that. We have renovated some of the villas this year and will continue to do so in 2014 to make sure to product is up to date.

Thank you again and we are looking forward to welcome you for a return visit in the near future.

Kind regards,

Simon and the management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,049 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (248)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
United Kingdom
Level Contributor
75 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 1 November 2013

Set amongst the rice paddy fields of Ubud lies the Chedi Club. A discreet entrance from the roadside leads you into what used to be a private estate dotted with a reassuringly limited number of suites and villas - only 20 in total.
Service is at the heart of the Chedi Club - from the knowledgable driver who collected us in Kuta to the personal butler who was genuinely pleased to ensure we had everything and anything that might improve our stay.
We stayed in a one bedroom pool villa and I would recommend this highly. A detached walled villa with its own 8m pool. Total privacy and ample space both inside the room and around the pool area.
The butler service is perfectly balanced between providing you complete privacy yet being there at exactly the times you needed something.
Though the room rate might seem a little expensive, the inclusive elements actually make it very good value - these include laundry, wifi, yoga classes, open minibar, afternoon tea, evening cocktails, transfers and tours.
The restaurant is excellent and for a special occasion you can book a single table in the middle of the rice field surrounded by candles.
The SPA offers an array of treatments to tempt you and the gym is available to those able to tear themselves away from the pool or just relaxing in the grounds.
This is a hotel to stay in - and I mean to stay IN. The rooms, surroundings and facilities are faultless and we wanted to immerse ourselves in them for the duration of our stay. Of course, should you wish to explore the area then the hotel will provide transport, maps and guides of Ubud.
One stay at this hotel will not be enough. You will want to return. I know we will.

Room Tip: The Pool villas are superb.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Quinnynews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 9 November 2013
Dear Guest,

Let me take the opportunity to thank you for taking the time to share your appreciation towards our resort.

I am delighted to read through your review and knowing that we have managed to deliver a great hotel experience for you. We very much appreciate your gracious comments about the food, our villa facilities and the various club benefits.

Its very nice to hear that your butler was able to perfectly balance the interaction with you and honor your privacy.

Thank you for choosing The Chedi Club and we look forward to welcome you back in the near future, hopefully in 2014.

Kind regards,
Simon and the Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aliso Viejo, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2013

Years ago I spent a wonderful 5 days here at this luxurious resort. I can not begin to tell you the fun time we had. We had a private villa set amongst the rice fields. Breakfast outdoors in a gazebo, we waited on with every need. Being treated with such individual service can not compare to some of the recent hotel experiences I have had. I could go on and on about this wonderful resort. From the villa, the indoor/ outdoor showers, the massage spa and most importantly the food! Wow!!! Our chef was Ernst Jan Broer! I understand he is no longer at this establishment but I can tell you that he made our experience one of the most memorable ones ever. He is a extremely talented chef. Another person who stood out for us was Intan. She was so sweet and took very good care of us as well as I think her sister. I cannot thank them enough for their generosity and kindness. If they are still employed with you I encourage you to commend them for a job well done. If you want a relaxing one of a kind experience you must travel to Bali, stay at the Chedi Club and watch their traditional balinese dance show! AMAZING!!

Room Tip: Villa farthest away from lobby and up the path and too the right is awesome!
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Brenda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 9 November 2013
Dear Guest,

Let me take this opportunity to express my sincere gratitude for your wonderful review on TripAdvisor. We are all very happy to know that we have provided you with great hotel experience.

It is very nice to receive such a wonderful write up after you have stayed with us a good amount of time ago. You correctly pointed out that Chef Broer is not longer with us but Intan is still working here and I am very happy to let her know that you remembered her.

We are very much looking forward to welcome you for a return visit in the near future.

Kind regards,

Simon and the Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stary Krym
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 October 2013

The atmosphere, the people, the food -- it was all enjoyable. We really like the personal touch that they have for the smallest things. They were attentive on which villa we liked, the kind of food that we want (since my husband and I are both vegetarians) and the rooms were very clean, elegant and relaxing. We had our own private pool at the back of the villa, where it gives us a view of ther ricefields. The motif of the building was also great, with Thai elephants everywhere. It was such a luxurious place to stay in, and we loved every moment of it. My husband is not exactly a big beach fan, so we opted for this place, and he was happy with the service, the location, and everything in between. Worth the trip!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DianneWT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 18 October 2013
Dear Guest,

Thank you for this wonderful feedback from your recent visit at The Chedi Club Ubud. I am delighted to hear that different aspects of our services and surroundings made such a positive impression on you, during your stay.

I will make sure your precious review is shared among our team and I hope we will have the opportunity to welcome you again to our resort.

Kind regards,

Simon and the Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 October 2013

Service at the Chedi Club utterly and completely elevates this place above the ordinary.

Is GM Simon Spiller the ultimate hotel guru? I don't know. But he is creating magic. Again, I can't remember service like this anywhere. Not under diplomatic passport. Not at the Post Ranch Inn at Big Sur. Not in Cap Juluca in Anguilla. Not at Dhara Dhevi in Chiang Mai. And certainly not at any Four Seasons/Mandarin Oriental/Ritz Carlton.

The personal butler assigned to my villa, Jiwa, is a beautiful person, the anthropomorphization of good energy and fantastic service. The entire staff is insane great. Breakfast next to the rice paddy - so memorable.

The whole place exudes serenity and calmness.

Next time I will come with someone special...but if not... I will come again myself. A beautiful, wondrous property. Bravissimo Mr. Spiller! Bravissimo Chedi Club! 11 out of 10.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kruseville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 18 October 2013
Dear Guest,

Let me take this opportunity to express my sincere gratitude for your wonderful review on TripAdvisor. We are all very happy to know that we have provided you with great hotel experience.

Your kind words are very much appreciated, and our staffs—especially Jiwa—are greatly encouraged by your comments.

We are looking forward to welcome you for a return visit in the near future.

Kind regards,

Simon and the Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 October 2013

This was first trip without our kids for the last 7 years (except a 4 day jaunt in Paris). We have stayed in many many wonderful hotels over the years and whilst facility wise its not the best. Service wise it cant be faulted. Often with service its what you dont see that makes the difference. We had the pool villa and a butler. Its the skill of the staff and what they do that makes this place different. By the first day all of the staff knew our name and what we liked etc.
Simon Spiller made the effort to introduce himself to us on the first day. This place is class act.
In point form.
The Bad or could be improved
- The gym needs to be bigger and more equipped. Every time we went to use it (4 times) there was another couple training and this gym cant handle 4 persons. Needs natural ventilation too
- Decking in villa 10 near pool needs to be re laid. You could cut your foot on protruding nails

The Good
- Its a case of what you want when you want it and where you want it. Its your choice yours
- 4-6pm free high tea
- 6-7pm Free cocktails (Tanah Gajah recommended)
- Service levels beyond reproach- attentive, friendly and just intuitive.
- Bowa our butler who organised everything and made sure we had everything.
- The grounds are spacious and beautiful
- The hotel only has 20 rooms and is a very quiet retreat.
- The restaurant is lovely and the staff amazing.
- Butler Bowa plays a mean game of ping pong and I asked him to give 100% and win and he did that he beat me 4-2. Respect for being honest.
- They always serve you from the right (once again just the little things)
- The vista from the restaurant over the working rice fields.

I could go on and on and on. All the staff were incredible and Bowa gets a mention because he was our butler. But the lovely smiling Balinese are so welcoming.
One of the possible reasons why the service is so good here is that all staff have been here for a long time. The system works!!!!
We always said that we would never stay at the same place twice. After our stay we are thinking about an annual trip here. If you want a relaxing holiday with the very best service this is the place.
A big thank you to all that made our trip so memorable. And I know that Simon Spiller (GM) will pass this onto to his staff as we appreciated every effort made by them all.

Room Tip: We have pool villa 10. private and everything we needed. Didnt see any other rooms but get the impr...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Madalen1611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 12 October 2013
Dear Guest,

Thank you so much for a very detailed review on our property and we very much appreciate your feedback.

Regarding the gym, its a bit difficult for us to enlarge it due to space constraints. The ventilation however can be easily improved and I will work together with our Engineering team to fix that. The same goes for the wooden deck, we have scheduled a refurbishment already, which will take place within the next few days.

I am very happy to know that you enjoyed your stay with us and consider breaking your rule of not staying at the same place twice, we would be more then happy to have you back with us next year.

I passed your compliment on to Bawa and the entire team and they are very happy to know that you enjoyed your stay.

On behalf of the whole team we would like to say thank you again.

Kind regards,

Simon and the Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2013

WOW!!! Where to start. My wife and I were on our honeymoon and were greated at the airport with a private transfer, cold towel and bottle of water, just what we needed in the Bali heat. Once at the hotel, a golf buggy tour of the grounds by our butler and he showed us all the luxuries of the villa. The villa itself was simply stunning. A private pool that you can actually have a proper swim in, 2 outdoor seating areas, outdoor bath (a first) massive shower, his and hers sinks with associated cosmetics, complimentory minibar, honeymoon cake and a bottle of bubbley, the list goes on and on. My wife especially loved the breakfests. Fresh fruit and fruit juice, hot bakery baskets with unusual jams like watermelon, wonderful cooked food (the chicken noodles are a must). All this brought to your table and you could literally have the entire menu if you wanted. With Balinese music playing in the backround, breakfest is a meal you will not want to miss. Afternoon tea and cocktails at sunset really add an extra touch of class to the place. I could honestly write a review for hours, the Chedi Club is that good but one thing i will say is that the staff are quite possibley the most friendly and helpful staff I have ever come across. Nothing we asked for was too much trouble, always service with a smile and our butler (Sarya - apologise if i've spelt it wrong) was amazing. He made what was already an amazing honeymoon even more memorable. Would i go back to the Chedi Club? Put it this way, we wanted to go back as soon as we left.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 10 October 2013
Dear Guest,

Let me take the opportunity to thank you for taking the time to share your appreciation towards our resort.

I am delighted to read through your review and knowing that we have managed to deliver a great hotel experience for you. We very much appreciate your gracious comments about the food, our villa facilities and the various club benefits.

I have notified Surya about your compliment, and he is very happy to know that he helped making our stay an enjoyable one.

Thank you for choosing The Chedi Club as your honeymoon destination, and we look forward to welcome you back in the near future.

Kind regards,
Simon and the Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel

Property: The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel
Address: Jl. Goa Gajah, Tengkulak Kaja, Ubud 80571, Indonesia (Formerly The Chedi Club Tanah Gajah a GHM Hotel)
Phone Number:
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ubud
#2 Romantic Hotel in Ubud
#4 Top resorts Hotel in Ubud
#9 Business Hotel in Ubud
#10 Spa Hotel in Ubud
#12 Luxury Hotel in Ubud
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel 5*
Number of rooms: 20
Official Description (provided by the hotel):
The Chedi Club at Tanah Gajah, Ubud, rests within an exclusive private estate, comprises of 7 one bedroom suites, 9 one bedroom pool villas, 3 family (two bedroom) or spa (one bedroom) villas and a two bedroom Hadiprana villa, leisurely spread throughout a substantial four hectares of beautiful garden, encompassed by an infinite vista of rice fields. All hotel guests enjoy personal butler service and the Club benefits including welcome drink and cold towel upon arrival, daily newspaper and seasonal selection of fresh fruit in suite or villa, daily A la carte breakfast in suite/villa or at The Restaurant, daily laundry service up to 6 pieces per person (dry cleaning not included), complimentary minibar with alcoholic selection (refreshed once daily), complimentary afternoon tea from 4:00 pm to 6:00 pm in suite/villa or at The Bird Lounge or The Pool Pavilion or The Club Lounge, complimentary daily sunset cocktails from 6:00 pm to 7:00 pm in suite/villa or at The Bird Lounge or The Pool Pavilion or The Club Lounge, private car service to/from Ubud Centre from 8am to 6pm, free Wifi, free unlimited access to the health club, yoga studio and tennis court. Other facilities include a spa, 28m swimming pool and amphitheatre. ... more   less 
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Also Known As:
Chedi Hotel Ubud
The Chedi Hotel
The Chedi Club Tanah Gajah, Ubud, Bali – a GHM Hotel

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