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The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel
Ranked #4 of 200 Hotels in Ubud
Certificate of Excellence
Reviewed 6 December 2013

We booked 4 nights at the spa villa for 3 pax which was confirmed via email as the online booking system was not available. However, upon arrival we were told that they have reservations for only 2 pax which I already suspected as the driver that picked us up from airport mentioned 2 pax. It was sorted out quickly after I forwarded a copy of the email. The welcome letter was addressed to Mr. Lim and Mr.Toh, Which is wrong and the staff repeatedly addressed us wrongly. Though everything was sorted out professionally and promptly, I must say I was a little disappointed that the reservation and welcome letter was wrong as I would expect better administrative from a luxury hotel chain.

The air conditioning in our room wasn't functioning well the 1st night and we were sweating throughout the night but was fixed after the 2nd night. Our butler, Sri whom was very new to Chedi did try her very best to accommodate to us but definitely has room for improvement.

Having said all that, it was one of the best holiday resort we have been to. The landscape, the service and friendliness from staff, afternoon tea and cocktails & the daily 90 mins massage made our stay an enjoyable holiday. Our villa was facing the swans and lily pond that made a picture perfect opening the doors to every morning, feeling peaceful and blissful. The breakfast was very good and looking out to the padi fields with gentle cool breeze made it spectacular!

Must try their fresh fruit juices and the fruit preserves - the best I have had!

Every staff was friendly and ever trying to please to our requests. The Driver, Fit was always punctual.

Highly recommend The Chedi for a peaceful, beautiful getaway for couples. Wouldn't recommend for family with young children.

Room Tip: Spa villa no, 4 faces the Lily pond and swan's pond.
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  • Stayed: December 2013, travelled with family
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Thank XiaLongBau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 9 December 2013

Dear Guest,

Thank you very much for your review on TripAdvisor.

First and foremost, please accept my apologies for issues you experienced during the beginning of your stay. I have brought it up with our reservation and our front office team to be more careful in the future. Your feedback is very much appreciated and help us to improve your services.

I am very happy that we were able to turn the situation around l am glad to know that you enjoyed the rest of your stay.

Thank you for staying at the Chedi CLub and I do hope that I can meet you personally during a future visit.

Kind regards,

Simon and the Management team

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Reviewed 2 December 2013

It is difficult to add to the many excellent reviews that The Chedi has received on this site. But after 3 nights/Days of sheer relaxation I have to add to the plaudits. The ambience in this Hotel is second to none. The attention to detail is just amazing and the grounds and water features are a real pleasure to experience. Our butler Darma was so helpful and also so discreet that he made our stay such an experience. The manager of the restaurant was so happy to talk to us and offer us any item we required that we looked forward to each of our meals there. The afternoon teas, the cocktails and the massages were sublime. Thank you to all the staff at the Chedi for making our stay one we won't ever forget

  • Stayed: November 2013, travelled as a couple
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Thank Nollaigglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 9 December 2013

Dear Guest,

Thank you for sharing this beautiful review to fellow traveler on TripAdvisor. I will make sure to share this wonderful feedback with all our staff, especially Darma, Wartika and the Spa crew.

Thank you again for staying with us and we hope to welcome you back to The Chedi Club Ubud in the near future.

Kind regards,

Simon and the Management team

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Reviewed 30 November 2013

Naturally the Chedi is located in a very beautiful landscape and naturally, all of the not too many villas including the tasty decor and the whole environment is really first class. But what was really touching us, was the great spirit of the whole staff. They do not only serve you, but accompany you with a deep friendlyness and warm, classy, unintrusive amiability.
You ask for an example? Like many people visiting a country on the other side of the globe, we surely are not easy regarding the choice and quality of food. In Chedi, they have an invisible, secret monotoring of your little favorites and your singularity and starting from second taking seat, you feel like at your mothers table. You know, what I mean, a mother always knows the little likings more than anybody else. We enjoyed that much and were really surprised about the sensitivity of everybody working in service, does`nt matter wherever in the Chedi.
Never ever we felt so "much home" and also so welcome in a hotel like in the Chedi Ubud. More than a honest Thank you and high awards to Mr.Simon Spiller and his ambitious team !
Should I tell that we want to return ?

Room Tip: If you prefer still a little bit more privatness than already usual in the Chedi, take a wonderful p...
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  • Stayed: October 2013, travelled as a couple
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1  Thank FWMZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 9 December 2013

Dear Guest,

It is a pleasure to read through your review and learn that you had a truly pleasant stay at our hotel.

I have shared this beautiful review with all of our staff, and they are very happy that they have succeeded in delivering a memorable stay for you.

Thank you for choosing to stay with us and we hope to see you again next year.

Kind regards,

Simon and the Management team

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Reviewed 26 November 2013

We stayed four nights here in November and struggled to find any faults. Our one bedroom pool villa was spacious, well maintained and just a delight to be in. Service was impeccable and there were plenty of extra services including complimentary cocktails, afternoon tea, shuttles into Ubud and butler service. The luxury of a butler can't be underestimated, as we had a single contact person in Kadek we could deal with and cater to our needs and his service was fantastic. Greetings by the general manager and chef upon arrival really made us feel special. The grounds were magnificent and sometimes it was hard to even know if others were staying there as well because it was so peaceful. The only fault we found was with dinner options in the main restaurant which were high quality, but also expensive. That made cheap choices for a night in limited. Would highly recommend this for couples.

Room Tip: Get a pool villa. While the hotel pool is very nice, having a pool in your own compound is a special...
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  • Stayed: November 2013, travelled as a couple
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1  Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 10 December 2013

Dear Guest,

Thank you very much for your excellent review on TripAdvisor. I am delighted to hear that you had an enjoyable stay with us and will make sure to pass on your gracious comments to Kadek and the rest of our team.

We look forward to welcome you back soon to the Chedi Club.

Kind regards,

Simon and the management team

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Reviewed 16 November 2013

My wife and I stayed here for 3 nights in early May as part of a vacation on Java and Bali. This was our second visit to the Chedi and I have to say that it met or exceeded our expectations in most every way. We tried a pool villa this time instead of the one bedroom villa and we enjoyed the upgrade immensely. The spaciousness, along with the privacy of the walled compound were tremendously enhancing, as was the availability of the small pool for a quick dip. The grounds were immaculate, as are the views over the rice paddies, and the service and food remain outstanding. Surprisingly, all of this comes at an extremely reasonable price when you consider what the super top shelf places charge. This is especially true when you also consider all of the extras thrown in by the Chedi. All in all, a great choice that's very close to Ubud, but just outside the over stimulation of the tourist zone. If possible, be sure and come when they are offering the Kacek dance performance by local villagers (two evenings a week I think). It's extraordinary, and is not to be missed.

Room Tip: We had a pool villa and loved the privacy. I find it hard to believe that we booked this as part of...
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  • Stayed: May 2013, travelled as a couple
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1  Thank medtraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 19 November 2013

Dear Guest,

Thank you for such a great review on TripAdvior. We are very happy to know that you enjoy your stay at our property. Its great to hear that you enjoyed our Kecak Dance performance in front of our amphitheater.

I will make sure your review is shared among our team and hope we will have the opportunity to welcome you again in the near future to the Chedi Club Tanah Gajah.

Kind regards,

Simon and the Management team

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Reviewed 16 November 2013

In july 2012 we were staying some nights at the chedi club Tanah Gajah.
The most beautiful hotel during our Bali trip.
In july 2014 we'll travel with friends in Malaysia and Bali; part of our trip will be of course The Chedi Club again! Because we travel with 7 (3 adults, 4 children) we asked for staying in one villa (the Hadripana). The reservation office howerver told us this wasn't possible, we had to take an extra room...!! Thats a pity.... But we really hope our stay will be as perfect as in 2012!

Room Tip: We were staying in 2012 in a one bedroom suite (for the children) and a pool villa. Because there i...
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  • Stayed: December 2012, travelled with family
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1  Thank anoniemNederland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 17 November 2013

Dear Guest,

Thank you very much for your review and for returning to The Chedi Club!

Regarding the accommodation at The Hadiprana Estate, our reservations team does not usually book a party of seven in this villa.

However, please contact me directly at gsm@thechediclububud.com and we would be more than happy to look over the arrangements and come up with a way to have your entire family staying there together.

I hope to hear from you soon and we are looking forward to welcoming you back to The Chedi.

Kind regards,

Simon

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Reviewed 15 November 2013

Having stayed in more 40 leading hotels of world never seen service like the chedi. Simon the manager himself came and meet us . This is our second visit to this resort and all the staff knew that. The villas have a private pool and the city is just 20 minutes away. They have just 20 rooms. It is worth coming here once in your lifetime. Never seen anything like this in terms of service and hospitality. Great Job simon and his team and the gnm group. Spa is worth a try. Only one thing they can add would be something more in vegetarian food and especially some Indian item like Dhal .

Room Tip: Take a villa with pool and all rooms are good as only there are 20.rooms in the resort.
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  • Stayed: November 2013, travelled on business
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2  Thank nirajsomaiya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this reviewResponded 17 November 2013

Dear Guest,

Thank you for this wonderful feedback from your recent visit at The Chedi Club Ubud. I am delighted to hear that our services made such a positive impression on you during your stay.

We will make sure to have additional vegetarian dishes as well as a dhal ready for you upon your next visit.

I will make sure your review is shared among our team and I hope we will have the opportunity to welcome you again to our resort.

Kind regards,

Simon and the Management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel

Address: Jl. Goa Gajah, Tengkulak Kaja, Ubud 80571, Indonesia (Formerly The Chedi Club Tanah Gajah a GHM Hotel)
Phone Number:
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Ubud
#2 Family Hotel in Ubud
#2 Romantic Hotel in Ubud
#3 Spa Hotel in Ubud
#4 Luxury Hotel in Ubud
#9 Business Hotel in Ubud
Price Range: £251 - £431 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel 5*
Number of rooms: 20
Official Description (provided by the hotel):
Ubud’s leading 5-star luxury boutique resort, The Chedi Club Tanah Gajah, rests within an exclusive former private estate and features only 20 art-filled villas in 5 hectares tropical gardens, surrounded by lush rice paddies in the heart of Bali. Villa choices include 7 one bedroom Suites, 9 one bedroom Pool Villas, 3 two bedroom Family Pool Villas and the one-of-a-kind 570m² two bedroom Hadiprana Villa. Each villa is assigned a personal butler and guests enjoy extensive complimentary Club Benefits: A la carte breakfast, afternoon tea, evening cocktails, minibar incl alcohol, laundry service, car service to Ubud, yoga classes, Wifi, and access to the 28m swimming pool, gym and tennis court. Unique activities include rice paddy trekking, cooking classes with Chef Dean or the acclaimed Kecak & Fire Dance followed by a Royal Balinese dinner at The Restaurant. The property features elegant spaces for memorable weddings and events for up to 150 guests and may be bought out exclusively. ... more   less 
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Also Known As:
Chedi Hotel Ubud
The Chedi Hotel
The Chedi Club Tanah Gajah, Ubud, Bali – a GHM Hotel

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