My wife and I got married last summer and only recently went on our honeymoon. For our honeymoon, we wanted to try a place that was exotic and different, living in Canada. After reading numerous reviews, we decided to try the Chedi Club in Ubud, Bali, Indonesia. Since it appears that on TripAdvisor these comments are actually read by the hotel staff and management, I've decided to add my review here as well.
Our stay was quite a long one, at 12 days, it was longer than what the average guest will stay there. So needless to say, we got pretty well acquainted with the resort.
First impressions of the resort came right at the airport upon arrival. The VIP assistance on arrival was a service that cost a little bit extra but was definitely worth it. Once we landed, it was simply a matter of finding the person holding a sign with our names on it, and then from there, he took care of the rest. We were able to fast track very quickly through customs, completely bypassing the super long line ups and exiting the airport very quickly. I highly recommend this service.
First impressions of the actual resort when we got there were good. We were greeted by the managerial staff, and were glad that they wore name tags because there seemed to be a number of managers, and I kept forgetting which manager was for which area. The hotel property is a very nice one, and very unique. I honestly don't think that I've seen a property quite like this before. The grounds were very well maintained, very clean, very lush, very green. For anyone that likes being out in nature, this is definitely the place for you. (More about enjoying nature later on!)
The property has a number of villas and lots of places to simply lounge around outdoors, which was great. There was definitely a number of things to do there, however this being our honeymoon, we were inclined more so just to take it easy and include a number of lazy days on our trip, which consisted of spending entire days at the resort, usually outdoors reading. The staff were still quite attentive on our lazy days. One of our favourite places to read was the Bird Lounge. As soon as they saw us settling ourselves there, we were greeted by their very friendly staff and offered a drink or something to order off their menu.
Speaking of the staff, they were absolutely amazing. Their hospitality and friendliness was second to none, I can honestly say. They were always smiling, very polite, and very attentive. The butler assigned to us did a good job as well, however, I can't help but wonder if we underutilized his services or not. He did take us for a guided walk through the rice fields which was fun, however we were so laid back there that there were even days when we didn't see our butler at all.
The restaurant staff especially were excellent. Because we were there for almost two weeks, it seemed like the restaurant staff knew our names and always were ready to greet us. The best part of each day there was always the free breakfast as I really enjoyed the food and the service. The Indonesian vegetable platter I especially enjoyed as my personal favourite. Chef Dean was also able to make for us Vietnamese noodle soup, or pho, and it wasn't on the menu, but I wanted to see if he was up for the challenge of custom cooking for us. Sure enough, he passed with flying colours.
The yoga in the morning was also very nice. We didn't end up using it every available morning as originally planned, however the handful of times that we did go, we quite enjoyed it. We even got ourselves a private yoga class.
We tried the spa there a couple of times as well. The treatments were very well done and the spa staff were very professional. As other reviews have noted however, the prices for the spa are definitely pricey. Simply going into Ubud town to find a spa is another option, which is also far less expensive than at the resort. There are businesses all over Ubud offering spa treatments so finding one should not be a problem at all. The same thing applies for food. Restaurants in Ubud town were far more cost effective than the resort restaurant.
While the overall experience of the resort was positive, there was an issue with our initial accommodation there. We had booked the one bedroom suite originally and it truly was quite beautiful aesthetically. The issue with it was with the open air washroom. Because there was no ceiling in the bathroom, critters could easily get inside. There was one night when there was a bat that kept flying into our bathroom. The same bat flew inside about three or four times, and each time we had to call our butler to get the bat out. While the bats are good at eating insects, it's quite an inconvenience, and somewhat terrifying, when you're naked in the shower and a bat comes flying in! We got to the point where we refused to use the bathroom after dusk, which was also an inconvenience because if one of us had to use the bathroom in the middle of the night, we would actually try and tough it out until the morning so the bats would be gone. In addition to the bats, our first suite was right beside a pond. This meant that every night, we had to sleep while unwillingly listening to frogs making the most awful sounds at night. The frog sounds were akin to a warbling, but extremely loud; loud enough to wake us up at night several times. There was one evening when a frog made its way inside our suite and left droppings by our bed. In addition to the frogs and the bats, there were the recurring geckos visiting us in our washroom too.
After complaining about the issues with the wildlife, which understandably were not entirely the fault of the resort, we were able to get a free upgrade to the grand Hadiprana suite for two nights. This was a very beautiful suite, and for the two of us, it was so large that we really only ended up utilizing about a third of the entire suite. While very comfortable, we had a significant problem there with ants. Even something as simple as an open can of pop left on a coffee table would attract out of nowhere a huge horde of ants! After discovering this issue on the coffee table, I noticed too that some ants had made their way to our suitcases! We had to keep everything closed and sealed for two nights, and had to be really careful not to give the ants a reason to visit us. This must have been an issue exclusive to this suite as we did not have any ants issues with any of the other suites that we stayed in.
For our final four nights there, we were moved finally to the pool villa at no extra charge. This villa, of the three that we stayed in, was by far the best one of all. The private pool was quite enjoyable, and the room had an enclosed washroom! We thought that if we had known, we would have stayed in the pool villa right from the start.
Overall, we enjoyed our stay and will miss the resort. The issues with the wildlife were made up for by their impeccable service. I would not recommend the one bedroom suite, just because of the likelihood of a bat flying in at night and giving you a spook, however I would definitely recommend the pool villas. We did not get a chance to try out their spa villas, but their inclusion of a daily massage looks very appealing.
I think if we were to visit Bali again, we would consider the Chedi Club again, but perhaps not stay as long as we did, or perhaps try out one of their sister properties such as The Legian. Thank you to all the staff at the Chedi Club for a memorable experience.
- Official Description (provided by the hotel):
- Ubud’s leading 5-star luxury boutique resort, The Chedi Club Tanah Gajah, rests within an exclusive former private estate and features only 20 art-filled villas in 5 hectares tropical gardens, surrounded by lush rice paddies in the heart of Bali. Villa choices include 7 one bedroom Suites, 9 one bedroom Pool Villas, 3 two bedroom Family Pool Villas and the one-of-a-kind 570m² two bedroom Hadiprana Villa. Each villa is assigned a personal butler and guests enjoy extensive complimentary Club Benefits: A la carte breakfast, afternoon tea, evening cocktails, minibar incl alcohol, laundry service, car service to Ubud, yoga classes, Wifi, and access to the 28m swimming pool, gym and tennis court. Unique activities include rice paddy trekking, cooking classes with Chef Dean or the acclaimed Kecak & Fire Dance followed by a Royal Balinese dinner at The Restaurant. The property features elegant spaces for memorable weddings and events for up to 150 guests and may be bought out exclusively. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TravelUp, Expedia, Southall Travel, Agoda, Hotels.com, TripOnline SA, HotelsClick, Ebookers, Cancelon, getaroom.com, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Chedi Hotel Ubud
- The Chedi Hotel
- The Chedi Club Tanah Gajah, Ubud, Bali – a GHM Hotel