The scams! 1) I made a reservation for 2 bedroom villa with swimming pool. In arrival manager of hotel give us to rooms in duplex without of straight connection for DOUBLE price (add second room to my confirmation) 2) the hotel did not inform us that it under the reconstruction - the works makes a terrible noise from 5 am till night. 3) Our "villas" were not ready to guest accommodation - there are NO WATER! The staff even doesn’t reacts for demand to fix it. 4) The staff lies that hotel spa is overbooked and offer to visit other for tips (its lie spa is always empty because it's awful. The therapists unprofessional - they chat during procedures, makes 1,5 hour instead of 2, forget about bath - after full it with cold water and so on). 5) After all than we check-out because it impossible to live in this hotel - they take all full charge for both rooms without even water. That's ridiculous! We are totally disappointed and have to change hotel in the middle of vocation with very solid extra charges.
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- Also Known As:
- The Payogan Villa Resort And Spa
- The Payogan Villa Hotel Ubud
- Payogan Hotel Ubud
- The Payogan Hotel
- The Payogan Villa Resort & Spa Ubud, Bali