We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great”
Review of Umae Villa

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Umae Villa
Ranked #141 of 585 Speciality Lodging in Ubud
Reviewed 27 May 2014

My husband and I had a great holiday staying at Umae Villa. The staff were wonderful and very very helpful. Breakfast delivered to our courtyard was a wonderful way to start the day. The villas are a short walk into town and there are some really good cafe's nearby. While there, walk to Ubud Wellness and have a facial or massage with Devi - well worth the money.

Room Tip: All villas are great....... and the private plunge pool was worth it.......
  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Ruth211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umae v, General Manager at Umae Villa, responded to this reviewResponded 28 May 2014

Dear Mr/s Ruth211,

Warmest Greetings from The Management & all of team and Umae Villa family

On behalf of The Management and Family of Umae Villa, Thank you very much for staying with us and also thank you for your lovely review. In this case, thank you for taking your valuable time to share your experience regarding your stay at Umae Villa . The Management & team of Umae Villa do our Best to be able to present the best possible for our guest as well as we are always looking for ways to improve our service as well as the management of our villa
We are employing young , mostly fresh graduated Balinese from the villages and consistently train them to become an expert hospitality worker with genuine Balinese concept. On other hand We are at the same time doing partnership with Tourism school for the Accommodation familiarization for their students

In the meantime, please do keep in touch with us on our Facebook page & our facebook address: umaevilla@yahoo.co.id and we show all of our promotion as well

Once again, we would like to express our gratitude and appreciation for your valuable time for share your experience during your stay with us. I’m pleased to inform you that On Behalf of The Management & all of team and Umae Villa family at your total disposal and would certainly look forward to welcoming you back in near future and let us work our magic to make your stay one to remember again


Best wishes
Gusti Suwantara
General Manager
Telp 03612022308
Hp 081338346460
Email :gm.umaevilla@gmail.com
Email : info@umaevillaubud.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (162)
There are newer reviews for Umae Villa
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

105 - 111 of 162 reviews

Reviewed 25 May 2014 via mobile

Sue and I had a lovely time at Umae, the Villa was very comfortable with a beautiful semi outdoor bathroom, great plunge pool which we used constantly, small rice paddies just outside the door and the most lovely and helpful staff you could ask for, all this so close to Ubud.

Stayed: May 2014, travelled as a couple
2  Thank Snowie64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umae v, General Manager at Umae Villa, responded to this reviewResponded 26 May 2014

Dear Mr/s Snowie64,

Warmest Greetings from The Management & all of team and Umae Villa Ubud family

On behalf of The Management and Family of Umae Villa Ubud, Thank you for your lovely review and Thank you very much for taking your valuable time to share your experience regarding your recent visit to Umae Villa Ubud .We are more than happy to hear from a very satisfied guest. The Management & team of Umae Villa Ubud do our Best to be able to present the best possible for our guest as well as we are always looking for ways to improve our service as well as the management of our villa.

We are employing young , mostly fresh graduated Balinese from the villages and consistently train them to become an expert hospitality worker with genuine Balinese concept. On other hand We are at the same time doing partnership with Tourism school for the Accommodation familiarization for their students.

In the meantime, please do keep in touch with us on our Facebook pages & facebook email : umaevilla@yahoo.co.id

On Behalf of The Management & all of team and Umae Villa Ubud family, we look forward to welcoming you back in near future and let us work our magic to make your stay one to remember again


Best wishes

Gusti Suwantara
General Manager
Telp 03612022308
Hp 081338346460
Email :gm.umaevilla@gmail.com
Email : info@umaevillaubud.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

My husband and I searched the Internet, read many reviews & finally settled on Umae Villas in Ubud. We are so happy we did! We stayed from May 13th until May 19th and had a wonderful time. With only 5 villas, you are guaranteed it will be lovely and quiet and the staff are always ready to help. The villas are very handy to everything, walking distance to fantastic restaurants, shopping and spas but when you are ready for some peace and quiet, just head back to your own beautiful plunge pool.
We stayed for 6 nights and always looked forward to the lovely greetings from the wonderful staff. Kadek Juni, Manuk and Kadek Ame could not have been more helpful and always met us with the most beautiful smiles. We actually left a painting we bought behind and they are helping to post it back home to us - what great service!
We would definitely recommend Umae Villas and would very happily come back again. Thanks again to the lovely staff at Umae, we had a holiday to remember forever...

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank suden64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umae v, General Manager at Umae Villa, responded to this reviewResponded 24 May 2014

Dear Mr/s Denis S.

Warmest Greetings from The Management & all of team and Umae Villa Ubud family

On behalf of The Management and Family of Villa Mandi Ubud, Thank you for your lovely review and Thank you very much for taking your valuable time to share your experience regarding your recent visit to Umae Villa Ubud .We are more than happy to hear from a very satisfied guest. The Management & team of Umae Villa Ubud do our Best to be able to present the best possible for our guest as well as we are always looking for ways to improve our service as well as the management of our villa.

We are employing young , mostly fresh graduated Balinese from the villages and consistently train them to become an expert hospitality worker with genuine Balinese concept. On other hand We are at the same time doing partnership with Tourism school for the Accommodation familiarization for their students.

In the meantime, please do keep in touch with us on our Facebook pages & facebook email : umaevilla@yahoo.co.id

On Behalf of The Management & all of team and Umae Villa Ubud family, we look forward to welcoming you back in near future and let us work our magic to make your stay one to remember again


Best wishes

Gusti Suwantara
General Manager
Telp 03612022308
Hp 081338346460
Email :gm.umaevilla@gmail.com
Email : info@umaevillaubud.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014 via mobile

We searched endlessly on the Internet, read mixed reviews & finally settled on Umae Villas. Best decision!!!! organised a pick up ( approx $26 ) from Kuta - staff met us with a big smile at the airport & friendly chat on the trip- arrived at the villas after midnight - welcome drinks awaited even at that hour! Next morning awoke in our comfortable bed in the spacious villa to a lovely breakfast of fresh juice, coffee & Nasi Goreng/Omlette yumm! Big day of exploring ( less then $5 to get into the town center but Umae provide free services - approx 15 minute walk to monkey forest & town ) plus plenty of resturants right outside the Villas - come back & staff offer refreshments, room is spotless & pool is great! Every time we come through reception staff are helpful & so welcoming - special mention to Kadek & Juni at reception who made our stay so wonderful & made us feel right at home! we'll be back!!

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Stacey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umae v, General Manager at Umae Villa, responded to this reviewResponded 20 May 2014

Dear Mr/s Stacey B,

Warmest Greetings from Umae Villa,


Thank you for your lovely review. We're pleased to hear from a very satisfied guest. We're very pleased to hear that you enjoyed your stay with us. We're also more than happy to hear you enjoyed the service offered by our staff. Let us work our magic to make your stay one to remember again in next future

In the meantime, please do keep in touch with us on our Facebook fanpage & facebook email : umaevilla@yahoo.co.id. We hope to see you again soon in the future


Best wishes


Gusti suwantara
General Manager
Telp 03612022308
Hp 081338346460
Email :gm.umaevilla@gmail.com
Email : gusti.suantara@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

I would like to give compliment to the overall unique experience.
Many thanks to all the staff,so friendly and helpful.
June and Kadek your smiling faces, your eagerness to ensure our holiday was to be enjoyed.
And I can feel comfortable speaking for the group,we all agree,well done.
The villa is so accessible,walking distance to many restaurants,shopping,spa,but when you want to hide away for awhile,a quiet secluded and nice pool.
Would I stay again,yes of course.
My regards Terry D

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umae v, General Manager at Umae Villa, responded to this reviewResponded 6 May 2014

Dear Terry D,

Warmest Greetings from Umae Villa Ubud

Thank you for sharing your experience with Trip Advisor , we are happy that you enjoyed your stay with us in Umae Villa Ubud especially in Ubud area and your recommendation is highly appreciate it and please let us know if you will visit ubud area and stay with us again because just for your information that we have very very special offer for repeater guest and let us work our magic to next schedule for make your stay one to remember

Looking forward to seeing you again.

Warm regards,

Gusti Suwantara
General Manager
Telp 03612022308
Hp 081338346460
Email :gm.umaevilla@gmail.com
Email : gusti.suantara@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

Villa Umae is a new villa which just opened last quarter of 2013. I stayed here in April 2014 as they had a very good rate for their 1-bedroom villa. The resort itself is pretty small, with only 5 villas in total, so this is not your standard tourist class hotel. As it was new, they didn't have a lot of procedures and systems properly in place yet and I feel this needs to be improved in order for them to be able to compete effectively for the tourist dollar amongst the many villa offerings in Ubud. Undoubtedly, they have a good location, situated right at the tip of Pengosekan and Monkey Forest road, so you can basically walk to Ubud centre and practically everywhere that's worth a visit within Ubud town. There are also plenty of restaurants and eating places to choose from and they are also very close to the "famous" Bebek Bengil (which I feel is too commercialized now) and the value-for-money Zen Spa.

The villa itself is very spacious for both my husband and I, with a small dipping pool. The toilet and shower area at the back is well spaced out as well, with a nice standalone bath tub. I would say the basic ingredients are there for the villa, the management just needs to look into all the small details that are missing that could potentially make this place great. Let me list the area's I feel should be improved:

1. House-keeping - The villa is cleaned once a day but the small dining table outside where we have our breakfast is not cleaned. Being in the outdoors, it will naturally have ants and other natural components littered around, so it would be nice if they could clean the table when they serve our breakfast there.
2. Villa amenities - There is a dipping pool with 2 deck chairs but pool towels are not provided, we had to walk to the reception to ask for it.
- The villa has no phone yet as we were told they have not placed orders for them. Hopefully, the phones would have been installed by now, otherwise, it is quite a hassle going in and out of the villa to request for items they missed out.
- The villa does not provide coffee and tea (!!) which I find strange. Even a 3-star hotel would have simple pre-mixed packet hot beverages complimentary in the room. When my husband went to the reception to ask for coffee and tea, he was just given coffee powder, packet sugar and a cup without any tea spoons. We gave up on the coffee after that.
- The villa did not have any writing equipment.
- The villa did not have any satellite channels, only local Indonesian channels.
- There were 2 vanity basins provided and both had drainage issues the first day we arrived. We highlighted this to the reception in the evening and we were told they had it fixed when we were out the next day. We still experienced slow drainage problems after the claimed repair and we couldn't be bothered to complain again.
- The bath area is actually nicely laid out, however, the toiletries provided were really sub-par, equivalent to items found in 2 to 3-star hotels. Hand soap was provided in the shower but there is no soap holder or any toiletry holders at all. We had to put the soap on the floor of the shower stall.
3. Breakfast - Nothing to shout about and they should try to improve the quality of the food especially when the selection is small.

The villa staff seemed eager to please and to help, however, they also need to be better trained in order to up their service level another notch.

At this point, I can't quite recommend this place unless and until they have improved the areas mentioned above. However, if you are looking for a decent villa that is friendly to your pocket, this could be the place, you just need to keep your expectations in check.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank thewhimsicaltrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umae v, General Manager at Umae Villa, responded to this reviewResponded 6 May 2014

Dear Mr/s Svitata,


Warmest greeting from Umae Villa Ubud

Thank you for sharing your experience with Trip Advisor readers, as you know that we are still new and in this case we were taking your advice into high consideration. I have noted your advice and immediately shared with all the team for their awareness, follow up and further action to avoid any occurrence in the future.

Again thank you for sharing your experience and the gift (the review), because we think would not have been possible for us to get a success without your exceptional cooperation.

Best regards,


Gusti Suwantara
General Manager
Hp 081338346460
Telp 0361 2022308
Email : gm.umaevilla@gmail.com
Email : gusti.suantara@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

booked from agoda,and got special rates,
stayed here two nights,included Nyepi night,memorable experience,perfect!room spacious,bathroom huge,plus a cute pool for refreshing,and helpful staffs,delicious breakfast,worth the money!the location is good,closed to coco supermarket and some famous eateries(like bebek bengil,warung enak etc.)all just minutes walking distance.

  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umae v, General Manager at Umae Villa, responded to this reviewResponded 6 May 2014

Dear Lai S,

Warmest Greetings from Umae Villa Ubud

Thank you for sharing your experience with Trip Advisor , we are so happy to read that you enjoyed your stay with us in Bali especially in Ubud area and your recommendation is highly appreciate it and please inform us if you will visit our villa and let us work our magic to make your stay one to remember

Looking forward to seeing you again.

Warm regards,


Gusti Suwantara
General Manager
Telp 03612022308
Hp 081338346460
Email :gm.umaevilla@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ubud hotels
3.5 mi away
Alam Puisi Villa
Alam Puisi Villa
#47 of 199 in Ubud
379 reviews
2.5 mi away
Ubud Padi Villas
Ubud Padi Villas
#27 of 585 in Ubud
347 reviews
3.1 mi away
Onje Resort and Villas
Onje Resort and Villas
#86 of 585 in Ubud
161 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Villa Sonia
Villa Sonia
#20 of 585 in Ubud
352 reviews
0.0 mi away
Green Field Hotel and Bungalows
0.1 mi away
Arnawa Bungalow
Arnawa Bungalow
#80 of 585 in Ubud
73 reviews
Show Prices
Show Prices
Show Prices

Been to Umae Villa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Umae Villa

Address: Jl. Raya Pengosekan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #141 of 585 Speciality Lodging in Ubud
Price Range: £43 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Umae Villa 4*
Number of rooms: 12
Official Description (provided by the hotel):
Ideal for fun and relaxation, Umae Villa is located in the Ubud area of Bali. Situated only 0.2 Km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, guests are able to access several city attractions. The facilities and services provided by the villa ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like tours, concierge, shuttle service, family room, including laundry service/dry cleaning. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include massage, indoor pool, garden are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Bali, make Umae Villa your home away from home Contact directly via email to Gusti Suwantara The General manager of Umae Villa Ubud to get best of the best offer at Umae Villa Ubud, So Let us work our magic to make your holiday one to remember during your stay at Umae Villa Ubud. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travel Republic (UK), Expedia, Zenrooms, Hotels.com, 5viajes2012 S.L. and Evoline ltd so you can book your Umae Villa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Umae Villa Ubud, Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing