I booked three nights at Bumi Ubud via Agoda and I really enjoyed the stay. We were welcomed and shown to the two private villas that my group was using. The manager came and introduced himself to me, knowing my name which was quite impressive but he also informed me that for the third night we would be moved to their sister hotel, the Bhuwana Hotel Ubud. This was because Agoda and Bumi Ubud weren't entirely on the same page regarding room availability. Although everything was fine and I really enjoyed Bhuwana, it would have been nice to have been informed of this before arrival.
The grounds and villas appear to be quite lovely with great plants (and occasional small wildlife) making for a great experience. The best part is definitely the restaurant and pool that look out over the rice fields. Unfortunately there could be a bit of work done on the rooms themselves. The villas are quite large but it'd be nice to have a couple couches or chairs besides the dining table to sit at. Also cicaks and moths were very easily able to infiltrate the rooms. I went back to my room one night to find tons of bugs all over the lamps and so I actually did use the mosquito netting on the bed. Perhaps the biggest problem came when the lights, AC and some other parts (but not all) of the power in my brother's villa went out. Maintenance was able to fix it but it was probably two hours without power. The wi-fi is basically only available at reception.
Although the hard-product could use some improvement the service was fantastic! Everybody was friendly especially with my infant nephew and they offered to hold and take care of him often. Although there is a standard schedule for getting into Ubud, the staff can drive you in and pick you up nearly anytime which was great on our tight schedule. The staff were able to switch my brother's room from one with two twins to a king room although it took some time to get the key and move luggage.
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- Also Known As:
- Bumi Ubud Hotel Ubud
- Bumi Ubud Resort Bali