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“Gorgeous view, spacious villas, an almost perfect resort...”
4 of 5 bubbles Review of Viceroy Bali

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Viceroy Bali
Ranked #7 of 195 Hotels in Ubud
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Gorgeous view, spacious villas, an almost perfect resort...”
4 of 5 bubbles Reviewed 2 February 2014 via mobile

Amazing villas, gorgeous view of the valley, free shuttle service to town at anytime. For a couple looking for a honeymoon location not wanting to leave the resort this is excellent.
The only bad experience the first day was during breakfast when they forgot half of our order for 40 min besides the noisy construction nearby the resort which you could hear by your pool.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samtimmydation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
130 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 30 January 2014

In and around Ubud there is no shortage of wonderful hotel properties. Much of what makes them great is the natural beauty and the engaging architectural features. Having stayed at many different and exceptional properties around the world, Viceroy Bali stands out because it has the feel of a private boutique retreat - as if designed for rock star getaways. Each villa feels like a private villa - your private villa - on a cobblestone street as if when going back to retire you are just walking to your own home. Naturally individual infinity pools overlooking the gorgeous ravine doesn't hurt! The chef Nic Vanderbeeken provides the in-house restaurant "Cascades" with amazing food - the presentation is crazy!

Personally, I like simple food and preparation the most - so I was a fan of the breakfasts more than anything else although we did enjoy the tasting menu one evening. Having said that the breakfasts were so incredible, I think I could have had one again for dinner. Prices were very comparable to other resorts - but I think more reasonable than a few of the other restaurants that we were recommended to try around Ubud and candidly, Cascades is far and beyond the best quality.

The general manager, the front desk associates Jero and the entire team were simply amazing. Accommodating. Wonderful. We wanted scooters for a couple of days. And there scooters are brand new, had ponchos in them in case there was rain and we were given lots of ideas about where to travel. By the third day we knew our way around everywhere. Just arrived home, parked our bikes and that was it. Cost for the bikes was 100,000 rupiah each which is about $8. I read somebody complaining that they were $5 somewhere else - but seriously…. waiting for you at the lobby brought around by the staff and absolutely perfectly maintained? This is living!

The pool would have been nicer just a touch warmer in my opinion, but we had rain and that might have cooled it off. And the spa was amazing but I think the manager should try another resort just to get those finishing touches right. It was as if the spa was just shy of being what it was capable of - although I am splitting hairs here because it really was sensational. And lastly, the piano playing is great in the evening - but in general there should be some thought put to the piped in music playlist. This incredible hillside environment could benefit from a mix - from Buddha/lounge to Tony Bennett and so on. But I cannot listen to another Barbara Streisand some again. We seriously had to listen to "Feelings" on two evenings. I think this is just a tweak.

In conclusion, it had a boutique feel, was well priced but had a level of personal concierge style service that made it feel like you were at your own private retreat with all the bells and whistles and benefits of a resort. Viceroy Bali I look forward to coming back.

Room Tip: To be honest, they are all good. However not all the pools are heated. Ask for a heated pool if be...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gareth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

Extraordinary service - the staffs know us by name, always friendly and helpful in any way (they help us with local culinary recommendation around Ubud).
Food was brilliant! we were so looking forward to breakfast every morning which is freshly made n order. Dinner was lovely with a stunning view and ambience is fine dining but very relaxing.
We stayed in the Terrace Villa which is very very very huuuugggeeee and luxurious. Not to mention the best room service ever!
All in all it was a fabulous honeymoon experience for us and we will definitely come back here again!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank L-Tjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goirle, The Netherlands
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

This hotel was the best I ever stayed in (and I'm rather spoiled). Great location, great room (deluxe terrace villa) with a fine terrace with pool overlooking the rainforest and rice fields and a remarkable silent airco,
nice restaurant runt by the Belgian chef Nick, friendly staff (especially our guide on a couple of tours: Nova), great spa treatments and the management makes you feel like family. They appreciated that we were long stay guests as most guests stay only for max 3 days. The managing director Margaret Bainbridge, her husband Otto and her son Anthony were great hosts. For example: when we made a remark to Anthony that the rain shower was not raining it was fixed the next morning. I asked Margaret which brands of cigarettes were sold in the kiosk. As mine wasn't they send a driver to the village to buy it. All in one: comforting pleasant!

Room Tip: Deluxe terrace villas 25 to 28 are the best bet. On the same level as the restaurant, bar, reception...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank HHorstink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 11 January 2014 via mobile

From the driver, margi, picking us up at the airport with the biggest smile on his face to the friendly staff at the front desk and the restaurant, to the most helpful owners (thanks Margaret), we couldn't have picked a better location to start our honeymoon. We stayed at one of the deluxe pool villas with amazing views and great amenities and 24 hour service. You can't go wrong with this choice of hotel. They have an amazing chef and a great menu to eat in at the cascades restaurant, thanks to Nick, their head chef...we're a very picky couple and love our luxury and this hotel certainly met our every expectation. Thanks Viceroy Ubud...

Stayed January 2014, travelled as a couple
Helpful?
Thank SamiMuna14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 January 2014

There are some places you stay that bring tears to your eyes when it is time to leave. The Viceroy in Ubud is one of those places. In our short two night stay we already felt like we had become part of the Viceroy family. We were swept away on arrival by the friendly staff with a beautiful lai of frangipani's and rose petals and a yummy ice tea. Immediately you know you have arrived somewhere very special. The view from the area around the infinity pool is simply breathtaking. This area of Ubud gives a feeling of quiet like no where else. The rooms here are so spacious and comfortable. My two boys were very excited to see their very own plunge pool and were quite taken away by the size of the shower! Sleeping a family of four can be testing at some hotels, usually they will only allow three in a room. But the reception staff here were more than accommodating. They provided a spare bed and the king size bed was roomy enough for my 9 year old son to squeeze in. (there is also a large comfy lounge) Although I could have stayed here for a length of time with my husband, two nights was plenty with two boisterous boys. Although they absolutely loved it, The Viceroy is more of a honey mooner's location. The Viceroy is the kind of place you want to share with all your loved ones. It is an experience.

Room Tip: All the rooms are beautifully located in the valley.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

My partner and I stayed there six days and we thoroughly enjoyed our stay!!
The rooms were very big, very private and romantic. We both had the best sleep at Viceroy! Loved the sheets so much that we even tried finding the exact kind in the shops in town, but no luck

Where does one start with the food. The food was out of this world! We loved getting up each morning to have our breakfast. We loved how it was not a buffet and how it was very fresh and that we could order as much as we wanted. My partner loved the bacon and said it was the best bacon he had ever had. I loved the rice pudding because it reminded me of my Nan’s rice pudding which she was very good at. Each dish at Viceroy I found took me to back to fond memories.

Everything about the hotel was perfect but what made the hotel special for us was the staff. They were always very friendly and helpful! Everyone there was always smiling and polite. We had two drivers who took turns taking us to town and they were very very good drivers and people. (Nova) thank you so much for making our trip to Lovina very smooth. The hotel can arrange their cars to collect you from a place to their hotel or from their hotel to your next destination. We did that both ways and would definitely recommend it as you are collected in royalty style and welcomed the same way.

Thank you everyone at Viceroy for making our trip to Bali so magical and unforgettable.

Chris and Bohenia

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bohenia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Viceroy Bali

Property: Viceroy Bali
Address: Jln. Lanyahan, Br. Nagi, Ubud 80571, Indonesia
Phone Number:
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Ubud
#6 Spa Hotel in Ubud
#7 Luxury Hotel in Ubud
#21 Romantic Hotel in Ubud
#42 Family Hotel in Ubud
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Viceroy Bali 5*
Number of rooms: 25
Official Description (provided by the hotel):
The Viceroy Bali recently won 'Best Boutique Honeymoon Hotel' in the world, it is a family owned and operated resort conveniently situated five minutes from the center of Ubud and features 25 luxuriously appointed one and two bedroom private pool villas, CasCades fine dining restaurant which serves European and Indonesian cuisine and the Lembah spa which has a variety of traditional Balinese and international treatments. The Viceroy Bali is a sanctuary in paradise and offers complete privacy with breathtaking tropical valley views. ... more   less 
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Also Known As:
Viceroy Bali Ubud
Viceroy Bali Hotel Ubud

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