My husband and I stayed for 5 nights in a garden villa at the Viceroy in July. The rooms are beautiful, the staff is very friendly, the grounds seem like something from a dream. It was impressingly bug-free considering we are in the middle of the jungle. We turned our lights off at 10pm to decrease bugs in our bathroom. Our only negative comment about the room was that it would often smell like stagnant water or an old plant. As we had so many other issues (will discuss in section below) we chose not to tell the staff this and hoped it would eventually air-out, which it did not. But, otherwise we absolutely love the Viceroy and found it amazing.
Connectivity to the outside world
One of my husband's deals "blew up" during our stay and he ended up needing to call clients and work on the internet for a large part of our stay. For those who unfortunately need to know about connectivity to the outside world, my husband's mobile phone reception was spotty. I think it has to do with the cloud coverage. Just one level up in the villas (terrace villas) it looked like it worked perfectly. So as his second option, he tried using the villa phone to call out of the country. The staff was very helpful trying to get this to work for us, but it took awhile to get this set up in our room. Eventually, my husband just got his secretary to call our villa to conference him into any calls. Internet speed was very good and pretty reliable. The router broke in the middle of our stay (each villa has its own router) but the staff was very quick at fixing this. As the Viceroy is not a business hotel, I felt they were very accommodating to trying to create a mini-office for my husband.
The spa has rooms for 2 ppl which is nice. We did a 2 hr treatment each. Our conclusion on the massage itself was that it was pretty good, but not amazing. What was a total standout was the lulur (flower bath). It was extremely lush and they had the flowers arrange in a design in the water! When I was doing research into Bali spas I did not see any lulurs with that many flowers! It was so nice. The staff was also very polite in letting us play in the flowers for a longer amount of time. They told us to be in there for about 10 min and I think we were in there for about 20-30min and they never interrupted. The next steps were a jacuzzi and steam room which we actually have at our place so we did not spend that much time in those areas thus still finishing on time.
We also did the tasting menu. It was very good. Its a great change from the local restaurants and is very romantic. The staff was amazingly attentive. A bug landed on the table and the waitress profusely apologized. I thought it was pretty funny as we are in a jungle. It's pretty insane to expect no bugs to come our way in the open air restaurant, especially since they gave us a great table right at the front of the balcony. That said, I don't recall any other bugs visiting us during the 2 hr tasting.
Room service breakfast every morning was great. I don't think we got bored with the selections until the last day. This is saying much as I am not really an egg fan thus I quickly get bored with egg dishes. As we slept in each day, it was great to have the breakfast brought to our room as our "wake up call." Perhaps we are just big eaters, but we eventually started ordering an extra entree each day (we liked the pancakes but they were really little for a breakfast so we got them as well on the side). It was very reasonably priced (I think 5USD) and we would just graze on this as we hung around our villa.
I also should mention that they have a free DVD and book library which is a nice touch. Overall, a great place!
- Official Description (provided by the hotel):
- The Viceroy Bali recently won 'Best Boutique Honeymoon Hotel' in the world, it is a family owned and operated resort conveniently situated five minutes from the center of Ubud and features 25 luxuriously appointed one and two bedroom private pool villas, CasCades fine dining restaurant which serves European and Indonesian cuisine and the Lembah spa which has a variety of traditional Balinese and international treatments. The Viceroy Bali is a sanctuary in paradise and offers complete privacy with breathtaking tropical valley views. ... more less
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- Also Known As:
- Viceroy Bali Ubud
- Viceroy Bali Hotel Ubud