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“Amazing stay, Lovely service, Great Value! Highly recommended”

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Nefatari Exclusive Villas
Ranked #63 of 199 Hotels in Ubud
Certificate of Excellence
Reviewed 24 December 2011

The service at Nefatari was top-notch and especially great value based on what we paid (which was very reasonable -- we stayed at 3 hotels in Bali and this was by far the one with the best service and best value). Not only were the staff incredibly nice, but the drivers and servers were always cheerful and friendly.

Many have touted this as a prime benefit of Nefatari, but I cannot sing more praises of the door-to-door pickup service Nefatari offers into and out of Ubud. It's difficult and annoying to get a cab in Ubud (and you'll have to bargain, worry about safety, etc.), so finding a phone to call the hotel was amazing. They always came promptly and the service was impeccable. This definitely makes up for the location, which is around 10-15 mins from central Ubud.

The private pool was lovely and clean and the rooms were great as well. We had a gecko in our room that did 'sing' rather loudly at some points in our night, but I don't believe this is the hotel's fault! We also had a gecko in the next (more upscale) hotel we stayed at, so I believe this is a function of the traditional Balinese architecture. Remember to bring earplugs just in case!

The bathroom was gigantic (see photos) and the room was clean. The mosquito net didn't quite reach the floor though.

The breakfast and free afternoon tea delivered to your villa was amazing and great value.

One caveat is that noise between villas could be distracting. We had a small family next to ours and could hear them play in the pool quite a lot.

I wholeheartedly recommend this hotel to any traveler!

  • Stayed: December 2011, travelled with friends
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4  Thank kbun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 December 2011

Me and My Wife booked online for a Special honeymoon package from the hotel's website. Mr. Made the manager promptly replied and confirmed our booking. I would suggest everyone to make bookings directly through the website as it is more beneficial for us and better to negotiate. As for the hotel, I can just go on and on and on. The service was above all my expectations. We were picked up from te airport by Giddi, who I became friends with instantly, We were offered cool water in the pick up van and the whole journey was comfortable. Its actually a 1.5hrs drive from the airport under ideal DENPASAR traffic, but we took a bit longer. At the hotel we were greeted with cool drinks and a cologne towel. The staff was cheerful an eager to help. We had dinner in the hotel's restaurant and the food was good. The most wonderful thing was the bathroom. Out in the open it was a first time experience for me. The mornings were calm and the breakfast was good. We had our own private pool and it was not small one. The hotel provides shuttles to Ubud and back. Just call and you will be picked up. We had a special Candle light dinner and we asked for Bebek Betutu, thats smoked duck. It was delicious along with the complementary wine. We also had a full body massage for both of us included in the package. My wife took a Hair treatment massage and she was very happy with the spa. The best gesture of all was from Mr. Made the manager. He himself dropped us to the airport at 3 am and I will always remember that. Thank you everyone at Nefatari for giving us the wonderful time at UBUD.


Mithil and Pradnya

  • Stayed: December 2011, travelled as a couple
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Thank Mithil_Mirkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2011

We stayed in Pucuck Villa (which I understand is the smallest villa) for 6 nights - we found it ideal for the two of us. Great traditional Bali feel and service was excellent. The food at the villas is limited but acceptable. The staff were always helpful and friendly and went out of their way to help. Would go back again and recommend as a great value property.
Colin & Vicki - Australia

  • Stayed: November 2011, travelled as a couple
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1  Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2011

I couldnt fault this place. It was an oasis. The food was amazing, the service brilliant.
We used the car all the time, it was like having a chaffeur.
It was great, we would get a car into town and then walk from one end to the other and then phone to be collected.
We booked the honeymoon special for 3 days even though it was mother and daughter! so we got a spa treatment,and went back for more, they were amazing.
We had breakfast by our pool each morning. We didnt want to leave.
Ad its unbelievable for the price. I would have expected to pay double. And afternoon tea was incredible....We stayed in one of the more modern villas.

Room Tip: Book a 'modern one'
  • Stayed: August 2011, travelled with family
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2  Thank SarahWyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

We stayed here for 5 nights during our 2 week honeymoon in Bali and everything was perfect. We were upgraded to a 2 bedroom Villa on arrival and given a complimentary candlelit dinner in our room one night (they even put candles all the way around our private pool).

Can't fault the staff at all - they were friendly and helpful but not pushy and they anticipated our needs before we could ask! They also went out of their way to make our stay special.

The food was delicious and very reasonably priced - and breakfast, afternoon tea and drinks in the mini bar were all complimentary. We loved how we could eat at the restaurant or in our private courtyard whenever we felt like it.

The free shuttle to Ubud was great, they picked us up from Kuta for free, and their rates to other places in Bali were very reasonable (half the price that a taxi driver in Ubud wanted to charge us).

The resort is impeccably maintained and they've got the perfect mix of authentic Balinese decor and modern facilities.

Nefatari is the best hotel we've ever stayed at and we wouldn't hesitate to recommend it to anyone looking for affordable luxury accommodation in Ubud

  • Stayed: December 2011, travelled as a couple
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1  Thank infiniteholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2011

Returned from a 2-night stay at Villa Pacah - a two-bedroom villa - it was the most awesome experience in Bali, arguably, the highlight of our trip. Best service we encountered in Bali. We made our reservation directly after reading the wonderful reviews on tripadvisor and were not sorely disappointed.

Staff was extremely hospitable, friendly and helpful - always checking in on you to see if you're comfortable, giving very useful recommendations and travel tips, even going out to arrange for whatever you might need to make your trip that extra bit more enjoyable. They even arranged for a full-day tour to Kintamani for us - very reasonably priced and with the most amusing driver. They are also extremely honest - we left money in the room as a tip, but they didn't even touch it! The best part is they are ALWAYS smiling, polite and eager to help, without being intrusive.

The villa was spacious, clean and wayyyyyy past all of our expectations! I can be quite the stickler for cleanliness, so I was quite impressed. The bathrooms were huge and always provided with a mosquito coil lit before dark to keep the mozzies at bay. Even though it's an outdoor concept, it's not too close to nature for people who prefer to keep a very comfortable distance away from nature. The reasonably-sized pool, complimentary fruit basket, soft drinks and bottled water that greeted us once we arrived were also a welcoming sight. The location is also good - a 5-10min drive away from Ubud's city centre and fairly near an artist's village. You don't even have to walk - the free transport they provided on demand to/from Ubud (and from our previous hotel to Nefatari, as well as to the airport) was major plus point in our book. (Do note that the free shuttle service back from Ubud is until 10.30pm, which is not an issue since most shops in Ubud would've been closed before then.) Furthermore, it's nestled in an area that is so tranquil, quiet and calm - which really makes for a very relaxing respite from our harsh urbanscape. Overall, at these rates, it's extremely value for money. Great for families as well.

Daily breakfast (which is complimentary, btw) was fresh and sumptuous. I especially liked how their syrup for the pancakes had that extra woody punch (from being prepared over a firewood stove, maybe?). And it doesn't hurt that everything we tried on the menu is good! Afternoon tea was also spot on.

Spa is reasonably priced, though it was a pity we didn't get to try out their services as we had planned since our stay was short and we spent most of the day in Ubud out and about. (Their spas are only open from 9am-6pm.)

Definitely will be back here again!

Thank you Mr Made and all your staff!

  • Stayed: December 2011, travelled with friends
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1  Thank emscheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2011

Stayed in a 1 bedroom villa recently at Nefatari. The service, quality of accomodation and breakfast were just fantastic. Picked us up at the airport and dropped back. Drop off to Ubud town and pick up, organised river rafting (fantastic experience), motor bike to ride around etc etc, goes on. All in all, one of the best holidays we have had. Will defenitly be back! Thanks to Pak Made, Gide, Agung and the whole team at Nefatari for making this holiday a memorable one.

  • Stayed: November 2011, travelled with family
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Thank Freqflyer39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nefatari Exclusive Villas

Address: Banjar Katiklantang-Desa Singekerta, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Amenities:
Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#10 Family Hotel in Ubud
#19 Romantic Hotel in Ubud
#55 Spa Hotel in Ubud
Price Range: £77 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nefatari Exclusive Villas 3.5*
Number of rooms: 5
Official Description (provided by the hotel):
Benefits: Daily full Breakfast served from : 7:00 - 13:00 pm Free Airport Transfer In-Out Welcome drink upon arrival Complimentary mini-bar in the room On-demand shuttle service to and from Ubud Fruit basket in the room upon arrival One complimentary dinner on the evening of your choice Bottle of French or Australian wine. Afternoon tea/coffe served wit a variety of pastries from : 13:00 - 19:00 pm Special wedding gift. Located amidst verdant rice paddies, NEFATARI consists of five villas, three single units and two family villas. The villas are constructed in traditional Balinese design using indigenous materials such as stone, teakwood, camphor wood and bamboo. Each villa is finished with a naturally insulating, fragrant Balinese "alang-alang" roof. Nefatari is approximately a 50-minutes drive from Ngurah Rai International Airport and is located in the upland area of Ubud, know worldwide as Bali's artistic and cultural heart. ... more   less 
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Also Known As:
Nefatari Exclusive Villas Hotel Ubud
Nefatari Exclusive Hotel
Nefatari Exclusive Ubud
Nefatari Exclusive Villas Ubud, Bali

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