I booked a whole day of services and spent like $150 but was disappointed. Instead of having staff who specialize in certain areas, the same lady was to do soup-to-nuts the massage, body wrap, facial, hair treatment and mani/pedi. She had to leave by 3pm so I was handed off to another lady. They were both trying to keep their game faces on, but they seemed unhappy and overworked. I felt sorry for them and was trying to chat a bit. They revealed that they get the same wage whether it is busy or not, so they are exhausted during high season. They didn't go to any special spa schools but are trained on the job.
My massage was OK but uninspired; the flower bath wasn't scented with frangipani or any fragrant flowers, just plain ol' red flowers; the steam room disgusting and not even working properly. I had no idea what was being slathered over me for the body rub or facial at any point as we could not communicate with one another. The special cream hair bath was L'Oreal. I thought I was at a natural place?? Everything about the spa areas seems dated as if they are not investing in the infrastructure and equipment. It was just all pretty mediocre. For the price, I expected better.
They make you lock your purse in the front even though there are lockers in the changing rooms. It made me suspicious that they did not want us to be near our money to be able to tip the staff if we wanted and I didn't feel that the management would give the money to the ladies so I had to go around to find them afterwards. So, if they don't seem to be investing in staff either, where is all the money going????
On the up side, it is a lush tropical setting that is quiet and secluded so it is relaxing. And the food was good in the cafe.
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- Also Known As:
- Ubud Sari Health Hotel Ubud
- Ubud Sari Health Spa
- Ubud Sari Health Resort Bali