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Saren Indah Hotel
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Reviews (943)
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All reviewsmonkey forestrice paddiesfree shuttleubud centreclean towelshotel shuttleshuttle servicemosquito netstayed for nightshotel is situatedcouple of nightsbreakfast menudeluxe roombanana pancakesbreakfast was includedthe main streetmonkeys
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Reviewed 27 April 2014 via mobile

Stayed for four nights during the Easter break. Favourable TA reviews and the pricing were the primary factors in choosing to stay at this hotel.

Right from the time the welcome drink and the few sheets of tourist information were presented, this was a perfect base.

The room was a tad dated, but had everything functioning. The pool area was neatly maintained with an external operator providing massages. Breakfast was sumptuous and the attention to detail meticulous.

Monkey Forest was only a five-minute walk away. The shuttles were prompt. The 6 p.m. service was ideal for dinner followed by a dance in the town centre. The 9:20 p.m. shuttle was invariably punctual to take the guests back to the hotel.

Stayed: April 2014, travelled solo
Thank Morningsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarenTeam, Manager at Saren Indah Hotel, responded to this reviewResponded 30 April 2014

"Happy Holiday from Saren Indah Hotel"

Thank you to stay with us
"Experience is a major factor for us", any suggestions and criticism from all customers, is a motivation of our future, our team of Saren always provide the best service and satisfying every customer. all information will we serve during your stay here

We look forward to your next visit choose Saren Indah Hotel as a place to stay for a holiday in Bali

We offer...."Excellent to Wow service"

Saren Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

We were looking for a good yet less expensive ($50-70/night hotel) hotel in Ubud and Saren Indah fit the bill and exceeded our expectations. There are some amazing 5 star options around Ubud for hundreds of dollars a night, but if you aren't looking for something less luxurious and more quaint Saren Indah is a great option. The hotel is very clean although some of the facilities are well worn (ie the bathtub and toilet).

The hotel consists of little two storey buildings that have about 4 rooms per building (2 up and 2 down). I am not sure there is much of a difference between the superior and the deluxe rooms as they look very much the same although we were told the deluxe rooms are bigger.

I thought the breakfast was very tasty and we were also given a complimentary dinner which was good, although we were the only guests in the restaurant.

I also loved the pool which was a great place to relax with a book and a cocktail.

The staff were very friendly and helpful. The one mishap we had was with the shuttle to/from downtown Ubud. The shuttle runs every 3 hours and we told the staff at reception in advance that we would be taking the noon shuttle. When we showed up at noon they seemed to have forgotten about us and the shuttle was full. The staff kindly got another car and dropped us off 10 minutes later which wasn't a big deal. We also arranged for the shuttle to pick us up at 3:30 in downtown Ubud. At 4 the shuttle still hadn't shown up so we took a cab. Frustrating to have to wait at the side of the road for 30 mins but when we arrived back at the hotel they reimbursed us for the cost of the cab due to the mix up. All in all, I wouldn't rely on the shuttle to take you into or back from downtown Ubud. You can walk to downtown Ubud from the hotel but the path around the Monkey Forest that leads to downtown is narrow and is used by scooters so it isn't the most relaxing walk. There also no lights on the path, so if you think you might walk back to the hotel after dark bring a flashlight.

  • Stayed: April 2014, travelled with friends
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1  Thank cben5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarenTeam, Manajer at Saren Indah Hotel, responded to this reviewResponded 27 April 2014

"Our lovely guest"

Thank you very much to stay with us during your journey.
all of your suggestion is motivation for us to improve our service better than before

We do apologize for uncomfortable shuttle service that we had offer but we have to clarified your comment that our driver left from the hotel at 3 o'clock and the driver waiting/looked for you at meeting point ubud tourist information(ubud centre)until 4 o'clock than he called to hotel said didn't find the costumers,we gived instruction to wait and look around..
suddenly you arrived in the hotel at 3.45 pm local time with taxi driver,in that time our driver still in ubud waiting of you!
"we do our best service for our costumer" ,,we reimbushed your taxi payment when you arrived at the hotel. with this incident we guarantee your next vacation will give double special discount for staying with us!

Once again we do apologize and thank you very much to choosed Saren Indah Hotel as second home during your holiday

"We are Excellent without you"
Saren Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

We just spent 4 nights at the Saren Indah Hotel. This was our first trip to Asia. We immediately felt we were in good hands. The staff is friendly, helpful and attentive. The facilities are clean. The food is great. The surrounding rice fields are beautiful. The hotel was a great base from which to explore Ubud and Bali.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

Came here on my first trip to Bali, lovely relaxing place to stay with great friendly staff and peaceful surrounds. Don't expect 5 star hotel luxury, but if your looking for a quite, clean and value for money place to stay in Ubid then give this a try.

Room Tip: We were upstairs in a superior room, nice view of the rice fields
  • Stayed: June 2013, travelled as a couple
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2  Thank Allan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014 via mobile

We stayed here on our last night in bali. We must say this is the best place in our whole journey. The staff were super friendly and attentive. Welcome drinks and cold towel served. The maps and shuttle bus timatable given. We had been adventurous for so many days already and that're all we deserved. Our room is duluxe view on the secod floor with a view of rice paddies. The bed was comfortable, bathroom was big with a view. Decorative flowers are everywhere. Monkeys visits occationally.
Only con is the limited breakfast but the great service from the staff covered it all. We should of stayed here the whole time in our stay. Impressive!

  • Stayed: April 2014
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Thank Onicha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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