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“Don't stay here!”

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The Ardjuna Boutique Hotel & Spa
Ranked #192 of 230 Hotels in Bandung
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't stay here!”
Reviewed 28 May 2011

I got a Deluxe Suite room 102 on the ground floor next to swimming pool. When I made the booking I asked them to give me non-smoking floor. But it turned out this is a smoking floor. The room smells burned cigarettes and what makes it worse, the bathroom also smells like a sewage. Don't stay here!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Soerjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
SEA
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 17 April 2011

It was quite a lovely and pleasant stay at a relatively reasonable price. Away from the noisy city roads and yet still near to major Factory outlets at Dago by car.
You might be awaken by the roosters, which started "hymning" as early as 5am in the morning. If you are a light sleeper, you may not want to pick a mountain facing room .
On day one, I was pleasantly surprised by the productivity level of a hotel staff at Ardjuna. He greeted us at the lobby, helped us with the luggages to the Tolley, administered our check-in at the reception, arranged for welcome drink and ushered us to our room together with the belonging. He did all these by himself. Amusing! Mind you, there were other staff around too.
There are many lightings in the room, but it was still quite dim due to the extensive use of the yellow tungsten bulbs. I don't understand why they don't use energy saving white light/ Day Light bulbs. Come with long bath in standard package. The room is well maintained given the hotel's age but you still get to see unwanted guest such as ants crawling around the toilet and balcony area.
Breakfast wise, so-so quality. Not impressive at all. Also have unwanted "guests" too.
Free Wifi speed is not fantastically fast but just adequate for surfing and reading email. Forget about playing on-line multimedia such as Youtube or game.
One greatest letdown to me is the noise insulation. You can hear clearly what your next door neighbor is chit-chatting about through the connecting room's door.
I've given the hotel a 4 stars rating as I'm impressed by that hotel staff's service. At least it was something that I've never came across.

Room Tip: Ask for mountain view room for the scenery.
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BeginsYoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Groningen, The Netherlands
Level Contributor
161 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 19 July 2010

Stayed there only because it was selected as the venue of class reunion. Pretty basic hotel. The swimming pool is not the great. Did not have chance to check the wifi connection but the room is rather small if you add extra bed (we are family with 2 kids).
In term of location might pick other hotel in nearby the city center - as during week end the access to city center was jammed hence it took as an hour just to 'escape' the jam. I guess I would not recommend this hotel for week end stay.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikonian76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 December 2009

Spend 1 nite there just to relax after a few days of shopping. The room is spacious bt the window is so small so couldn't really enjoy the mountain view. The spa is also good. Overall the hotel is gd and the staff were helpful too.

Stayed January 2009, travelled with friends
Helpful?
1 Thank Shalehah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 August 2009

Most reviewers were correct about this place. It is far from the city centre being located in the northern suburbs, the front desk staff need to be warmer and the breakfast spread needs to be wider. There are many things that can be improved upon but most critical is the hospitality aspect.

On the plus side, the cable tv programmes are more than usual, surpassing my expectation. The room is comfortable and cool enough, lighting is cozy, showers are hot, new kettle for boiling water is free of scales, room decor generally agreeable with my concept of "boutique hotel".
If you take the green minibus to "Ciwalk", the distance is relatively short, about 8 mins (costs Rp2500). Because the hotel is located on an upslope and the road is narrow, it is not advisable to walk there and back. "Ciwalk" is a pleasant locale with trendy shops and hip restaurants.

However, if you want city centre convenience, this place is not for you, as it is a good 20 mins by taxi from the hotel. All said, it is fairly acceptable to me but I would give it a miss for some place more central.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank desasolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 30 July 2009

Pro's :
- the design - very modern and cozy. not only the interior design, but also the toiletries such as shampoo and slippers, they prepared it very well.
- the room is spacious and very comfortable with many drawers to put your things.
- the location - it's not in the heart of city or 'factory outlet paradise', but for those who doesn't like to hear city sound when you sleep and wants to feel the fresher, cooler air of bandung with a nice view, this is what you're looking for. there is 24 hours 'angkot' (public transportation) in front of the hotel street so you can easily go downtown to shopping area
- the swimming pool - big, deep and beautiful. they have variety from kids pool to 2,5 meters depth pool. but be careful, ciumbuleuit is cooler than most bandung area, kind of freezing to swim there when there is no sun. maybe they should think of heated swimming pool in the future

con's:
- the staffs are not very friendly or responsive. they act like 'we have many guests so if you leave we're okay' attitude.

me and husband must wait too long before finally can talk to front officer for check in, because they are busy pick up the phone and talking. hmm, they priority is to pick up the phone, not to serve person right in front of them? we had to wait for a long time before we got welcome drink. not much smile or greetings tough.

one more thing, we stayed on the 6th floor, in the morning the shower didn't work properly. when we called to complain, the answered is the water pump is not working properly on the upper floor. that's it. and i still have to take a shower before check out with the 'powerless water flow'

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marthiany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2009

The design of the hotel is nice, and somehow reminds me on typical hotels in Bali, minimalist yet natural. But when I entered the room, it doesn't reflect what so called as boutique hotel. They are not using high quality furniture and equipment in the room. I noticed that my bathroom's roof leaked with water from upstairs room's. The hotel's using China brand's air conditioner, which was very noisy. I couldn't find a safe deposit box and hairdryer in my room, which I think is a must in a 3 or 4 star hotels.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sakejima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ardjuna Boutique Hotel & Spa

Property: The Ardjuna Boutique Hotel & Spa
Address: Jln. Ciumbuleuit No. 152, Bandung 40142, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#69 Spa Hotel in Bandung
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Ardjuna Boutique Hotel & Spa 3.5*
Number of rooms: 77
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Also Known As:
The Ardjuna Boutique Hotel Bandung
The Ardjuna Boutique Hotel And Spa

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