- friendly staff
Comfortable pool area
Communication with staff
Bed was old
Small ant problem
Overall, it is a nice hotel and I would recommend it for a short stay as long as you are aware of the slight problems and possible discomforts staying here.
I stayed here for a 3 day conference in Bandung. The room was large and I had a balcony overlooking the pool area. The view is nice and the room was spacious and quiet. There was also free, relatively slow, wifi in the room, but you need to get the password from the staff at the front desk. The bed was well-used and had an old-spring mattress feel.
The staff were very nice and seemed to work hard, but English communication could be difficult at times. At one point, a friend of mine was being told that he could not charge some food to his room. The staff could not really communicate well the reason and eventually a more senior staff came over and charged the food to the room. There was no reason not to be able to charge it since the hotel had the credit card information.
Another time we had communication trouble was when we visited the wine bar in the afternoon. Apparently, even though it says it opens at 1400 in the documents, no one was there to take our order. I had to go across to the front desk to ask them. Then, they brought us a food menu and gave us only wine by the glass. Our choices were “red” or “white” even though they advertise 2500 bottles of wine. I am not sure why they never gave us a wine menu. The glass wine was expensive and we just ended up moving to the pool area and having beer instead.
The breakfast was excellent. They had freshly made omelets and fried bananas/tempeh. They also had some fresh fruit and other breads and noodles available. All of it was quite good. You can also get the buffet food and eat it outside near the pool. It was very enjoyable.
The only other problem is that the hotel room had pharaoh ants. These are very small ants that are nearly impossible to remove. So, it is not something easily removed from a hotel. However, if you stay here, you should be aware and not leave any open containers of anything in your room. You will surely have an army munching on them by the time you check it again.
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- Also Known As:
- The Ardjuna Boutique Hotel Bandung
- The Ardjuna Boutique Hotel And Spa