My mum and i stayed in this hotel recently. It was my second stay with this hotel. The service and the hospitality of the hotel are top notch. I booked my hotel few weeks ago online and contacted the hotel for transportation. The hotel, thru their manager, Mr Agin, arranged for complimentry pickup from the airport to the hotel for us. The next day, he helped to arrange for a half day trip to Tangkuban Perahu. Our driver, Abdullah, is from the hotel and he is very helpful and courteous. In fact, everyone in the hotel are nice to us. Breakfast buffet was another plus point for this hotel. However, service in Smara Spa needs to be improved. Booked 90mins session for two, but the session lasted short of 60mins. The whole session was rushed and the masseurs skills' are lacking, much to our disappointment. In all, thumbs up to this hotel, could be better if the spa can be improved.
- Official Description (provided by the hotel):
- Grand Serela Setiabudhi Hotel is one of Member Kagum Group Hotel Management. Jl Hegarmanah 15-19 Bandung Eqquiped with 99 rooms, swimming pool and fitness center, massage and spa. Offers an intriguing experience trough out your stay. ... more less
- Reservation Options:
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- Also Known As:
- Grand Seriti Hotel