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Banana Inn Hotel & Spa
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Reviews (711)
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323 - 328 of 711 reviews
Reviewed 17 September 2012

This is one of the few hotels that make satisfied to stayed for 3 nights! They have airport pick-up service, staffs was very friendly, rooms are very spacious and clean. ac and warm water for shower was good. bed, pillow, everything in the room was very comfortable. even you can open the window in the morning to let the fresh air come in. opening window maybe a small matter but for me it's very nice since the hotel location in the foothills so that the air was very fresh. RECOMMENDED!

Room Tip: Corner Rooms are larger
  • Stayed: July 2012, travelled with friends
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Thank Vera V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2012

We stayed add banana inn for 1 night only , it was a short stay but quite pleasant one. Me and my wife extended family book 3 DELUXE room with breakfast. The hotel ground it self it's not very big but well decorated, with a small size pool , a gym and sand box for the kids. The room it spacious complete with internet Lan , tea pot , extra pillow . The bathroom have shower only no bathtub but decent size. The staff is very helpful, quick tips : if you are not a smoker do not stay at the 2nd floor , The rooms in 2nd floor is for smoker so you could expect a hint of cigarette odor in your room. The breakfast was great but mostly Indonesian food, they have 10 or more different type of Indonesian food ,

Room Tip: ask for the room with pool view it's a bit better than the room with street view.
  • Stayed: August 2012, travelled with family
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Thank ben s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2012

This 4 star hotel located in the heart of Bandung, about 20 minutes car ride from then airport.
Although our flight arrival was past midnight (12.30am) but the hotel representative was there to pick us up. A free shuttle service from this hotel (even in this hour) has made this hotel special – lots of point added!

Checking in at 1am in the morning was no hassle. The reception staff was friendly and helpful as we asked for twin rooms instead on double room they have assigned. The lobby is huge!
As we booked Executive room, the size of the room is more then enough for 2 persons. It comes with a huge flat screen TV, large working desk and a very large window with a pool view!

We had coffee and tea making facility in the room, a closet with safe. They also provide 1 bath rope and 2 pairs of very funny looking slipper – in a shape of banana!

The one thing did not work in our room was the phone. It was ok to call out but we did not hear the ring tone when our family called from another room

We like the buffet breakfast that consist of a good selection of local Indonesian and Western cuisines. Coffee was good but the tea was not so good.

Over is pretty nice and will come back to this hotel again.

  • Stayed: August 2012, travelled with family
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Thank VanessaMunYee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

Before coming to the hotel, I checked it out on the agoda reviews as well as the trip advisor & I was not disappointed where the service was concerned. There were already many good remarks about their guests relations officer like Amie, Natascha & Alit ...etc. We found all the staff on duty during our stay to be very helpful and always greeting you with a smile. My 1st surprise was that they actually went out to help me buy a 3G SIM card and activated it for me on my Iphone.. service i never got from any other hotels! We booked into 2 executive rooms, clean and spacious. The aircon in one of the rooms was a bit noisy, we reported it before we left for our sight seeing & it was fixed by the time we returned in the afternoon. Once, there was no hot water in the late evening but the service made up for this small inconvenience. Breakfast came with the room but we went about to the nearby eateries in the mornings and found really good food. We shopped so much, i needed to weigh our luggages to see i should purchase more weight online with Airasia, the staff arranged to bring up the big digital weighing machine to my room on Level 5. Most hotels will tell you to bring all your luggage down to the weighing machine. On a whole, we highly recommend this hotel because of the service we got, otherwise it would just be another hotel.

Room Tip: There's only 5 floors to the hotel, we stayed on the 5th Level. It was nice.
  • Stayed: July 2012, travelled with family
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6  Thank Hazelmenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DedeRahman, Guest Relation Officer at Banana Inn Hotel & Spa, responded to this reviewResponded 7 August 2012

Dear Hazelmenon,

Thank You for choosing to stay at Banana inn and taking the time to provide us with your feedback. We are extremely pleased with your positive comment, we try our best to give the best service that we can give you while you are staying with Us.

And for the hot water, we have take immediate action regarding this matter, we are very sorry for the inconvenient and we assure you that on your next visit, you will not have trouble in all segment.

We hope to be able to welcome you back to Banana Inn sometime in the near future

Warmest Regards,

Natascha Marini Boreel
Guest Relation Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2012

I was quietly surprised at the quality of rooms for the price I paid, The only small drawback was the hot water service took a little longer than most places but considering the impeccable service from all staff members that small anomaly was easily overlooked. The view from the room was okay overlooking lower Bandung. The decor here was also of excellent quality. The pool area was topnotch and we had most of the place to ourselves considering we stayed there in the middle of Ramadan. This hotel is in a very handy situation for the Direct factory outlets down the road.

  • Stayed: July 2012, travelled as a couple
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2  Thank Albaqore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DedeRahman, Guest Relation Officer at Banana Inn Hotel & Spa, responded to this reviewResponded 7 August 2012

Dear Albaqore,

Thank You for choosing Banana inn as your place to stay while you are In Bandung and thank you for taking your time to provide us with positive review we are extremely pleased and will continue to make it better and better in order to get guest's satisfaction.

We hope to be able to welcome you back to Banana Inn sometime in the near future

Warmest Regards,

Natascha Marini Boreel
Guest relation Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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