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“Feels like home”

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Banana Inn Hotel & Spa
Ranked #17 of 226 Hotels in Bandung
Certificate of Excellence
bandung
1 review
“Feels like home”
Reviewed 20 August 2014 via mobile

Stay at banana inn, on 16th with my family had great moment, the food is excellent especially the nasi goreng ikan asin,recommended. the service was great, everybody greet with sincere smile, the room was big, clean, choose city view for the best view, feels like home.. recommended for family.. will definetly come back again to banana inn.

Stayed August 2014, travelled with family
Helpful?
Thank andrigumilar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, 21 August 2014
Dear Mr. Andri,

Greetings from Banana Inn Bandung..

Thank you for this positif review of yours, and we will not stop to improve our service and also our facilities in order to meet with guest satisfaction.

once again, thank you and it would be our pleasure to welcome you back to Banana Inn in the near future.

Best Regards,

A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

630 reviews from our community

Traveller rating
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    17
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See reviews for
276
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Swedish first
  • Any
English first
1 review
Reviewed 17 August 2014 via mobile

Had weekend with family and stayed at banana inn and also celebrate independence day its an memorable time ever...great service ..room was ok..food on breakfast was nice and alot of choicý. This htl is recomended for family

Stayed August 2014, travelled with family
Helpful?
Thank Haris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, 18 August 2014
Dear Mr. Haris..

Greetings from Banana Inn Bandung.

We are so glad that you enjoyed your weekend and thank you for your participation in celebrating Indepnedence day of Indonesia at Banana Inn.

your participation a long with the kids have made the celebration more exciting, it is an honor to have you celebrate independence day with us at Banana Inn.

once again, thank you verymuch, and we would be so happy to welcome you and your family back to Banana Inn In the near future.

Best Regards,

A. Yazi Widjaya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palembang, Indonesia
2 reviews
Reviewed 14 August 2014

Booking by phone and check in with very well served by Ms Dewi Fatmawati . The rooms are spacious and clean. Full breakfast with many choice of traditional Indonesian menu. Thank you Banana-In Bandung.

  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank ishak_qoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, 18 August 2014
Dear Mr. Ishak

Greetings from Banana Inn Bandung..

Thank You for this encouraging comment, we are glad that our staff have been made your stay more memorable.

I will pass this great comment of yours to my associates in order encourage them to always give the best in serving the guest in order to get guest's satisfaction.

We would be so happy to welcome you back to Banana Inn Bandung in the near future.

Best Regards,

A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014 via mobile

Chose this hotel due to location not too far from Maja House - 15mins(had an event there). Hotel has spacious reception area, checkin quite fast. Furniture in the hotel room is rather aged, can use some renewal. Lighting in the room was dim. Got a bday cake from the hotel mgt which was a nice surprise.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Zikra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, 5 August 2014
Dear Mr. Zikra

Greetings from Banana Inn Hotel Bandung..

Thank You very much for this improvement comments, your input is an added value for us to improve our hotel performance to become better and better in order to get guest satisfaction.

We really appriciate it and will discus it with the management, so that it will meets beyond guest satisfaction.

Once again, thank you for thies brief yet improving comment from you, and we would be so happy to welcome you back to Banana Inn sometimes in the near future.

Best Regards,

A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 July 2014 via mobile

Staying 2 nights in Ied Holiday was very enjoyable in this hotel. Room was clean, Breakfast was great & the pool was also great but the water was very cold. I think chosing room with the view to pool side is better than others. One and only minus to stay in this hotel is the traffic jam during weekend or holiday.
Overall, Banana Inn Hotel & Spa worth to have a 4 star hotel. Thank you.

Stayed July 2014, travelled with family
Helpful?
1 Thank Dfendor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, 1 August 2014
Dear Mr. Deki,

Greetings from Banana Inn Hotel Bandung...

Thank you very much for this great comment of yours, We are so glad that you enjoyed your time spent at Banana Inn Hotel Bandung.

Your input is an added value for us to keep improving our hotel performances as well as the service quality and we will continue give the best service in order to meet with guest expectation.

once again thank you, and we would be so happy to welcome you and your family back to Banana Inn Hotel sometimes in the near future

Best Regards,


A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bogor, Indonesia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2014

Hi, we stayed in Banana Inn mid July. It was a complete disappointment. The rooms were dirty, there was stains on the furniture and the walls. The pool was small and closed when the buffet was on. Breakfast was Ok. Mr. Daniel the front office manager handled are complaints very well. He was very apologetic the Spa was closed. Tried to arrange another spa with free transport to and from the other spa. I would only recommend this hotel to budget travellers as there are other similarly price hotels in Bandung in better shape. I would not return. Too much incense in the elevator too.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Yonny_Wat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 July 2014

We stayed in the Banana Inn at the end of July. We booked three rooms and travelled with family. The trip advisor ratings for this hotel are very suspect. So many 5 stars... We though we had found a gem, great hotel at a great price. The hotel is old and very dirty. Our room had many flaws and the did address some of them but there is no way this hotel is the same hotel as the ratings. We use trip advisor all the time and are usually pretty satisfied with the result.
In our trip the Spa was closed, It is still closed as of the 19th July. They would not explain why it wasn't updated on their website. We booked through agoda and we had a large party, everybody was looking forward to the spa. This was the first major disappointment. The child playground is only suitable for toddlers up to 2 years old as the equipment is small. The hals have chipped flooring and the walls in the rooms are really dirty. The rooms in general are very worn and the furniture is very worn. I felt quite cheated that the reviews were so positive and the experience was so different. The food was ok, pretty standard indonesian fare. The breakfast had good choices. The staff was always smiling and pleasant. I have no issues with the service, I thought it was on par with much more expensive hotels. The fact remains this hotel is old and well worn, bordering on worn out. It needs maintenance and a facelift to live up to its trip advisor's rating. If your booking here be forewarned.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Jaisz_Travelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banana Inn Hotel & Spa

Property: Banana Inn Hotel & Spa
Address: Jl. Dr Setiabudhi no. 191, Bandung 40153, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#9 Business Hotel in Bandung
#11 Spa Hotel in Bandung
#12 Luxury Hotel in Bandung
#15 Family Hotel in Bandung
#20 Best Value Hotel in Bandung
Price Range (Based on Average Rates): £
Hotel Class:4 star — Banana Inn Hotel & Spa 4*
Number of rooms: 92
Official Description (provided by the hotel):
Banana Inn Hotel & Spa Member of Kagum Group Hotel Management. Equipped with 92 Rooms with massage and spa, karaoke, kids corner, swimming pool and fitness center. Strategically located in one of the hottest location in Bandung. ... more   less 
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Also Known As:
Banana Hotel Bandung
Banana Inn Hotel And Spa

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