We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great building, garden, pool”
Review of Mason Pine Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Mason Pine Hotel
Ranked #29 of 228 Hotels in Bandung
Certificate of Excellence
Jakarta, Indonesia
Level 5 Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great building, garden, pool”
Reviewed 15 March 2014 via mobile

First time i came here because there's team building (forum). But actually i've known this hotel since it was opened in 2007 when the marketing team visited my office in Sudirman area, jakarta. They introduced the hotel & offered promo that time. The hotel is as nice as told. The surrounding pine trees make the hotel feel gorgeous. You can breathe fresh air. It has also many facilities, such as badminton, futsal, basketball courts, family karaoke, reflexology garden, pool, etc. The food is also nice so your tummy will be satisfied. It also has fuk lok sau restaurant which provides chinese food. The sports bar (1st floor) is located under the lobby (2nd floor) which faces towards the pool and garden. This hotel has wide area so that it is suitable for team building activities. The room is also wide and very comfortable. I love this hotel and i will come again in another chance.

Stayed March 2014, travelled on business
Helpful?
2 Thank Sylvia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

153 reviews from our community

Traveller rating
    54
    76
    21
    1
    1
See reviews for
63
14
3
49
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Indonesian first
  • Italian first
  • Polish first
  • Any
English first
Grenoble, France
Level 6 Contributor
126 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 10 February 2014 via mobile

Been here for a company team building. Excellent hotel with tremendous swimming pool and amazing building. Food was excellent, even with the rainy weather, it is possible to have fun here. Warm welcome from staff. Recommend absolutely.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jekyllboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta
Level 5 Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 7 November 2013

The hotel location exactly is not in Bandung. It is in Padalarang, outside city border. I have business meeting and team building in the hotels. The hotel has extensive area to conduct team building: swimming pool area, playground area, indoor tennis court, outdoor grass field, and even hotels can arrange to have funwalk to the village and lake in the vicinity of the hotel building.
Ballroom for banquet/meeting is not so good. The sound system is sub-standard and the carpet is filty. However, it is sufficient for conducting the meeting or meet&greet with team.
Room is big with balcony. Choose pool view and high-floor, and you will get breathtaking view to look around river valley and mountain surrounding Bandung. Bathroom is equipped with separate bathtub and shower cubicle. The shower cubicle can not contain the water and it splash to the bathroom floor, no longer becomes dry bathroom since the floor becomes full-wet.

Room Tip: Choose room facing to the pool and to the river valley. High-floor is a must if you love the good vi...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Bud14rto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indonesia
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 August 2013

I am writting from mason at my last day, have no choice to stay in another hotel, since the only one hotel near my parent's home, and each years not even better. Start from check in, we found the bed sheet were still dirty, has one strand of hair on the pillow, looks like they dont clean, how? Some stain clearly found in this broken white bed sheet, saving box were broken, after mechanic came to fix we should wait to have replacement, we are really not happy at first day, not even welcome drink for us. All foods and bevarage are not tasty, only show how pricey. The breakfast is teribble, they put us in ballroom, food was cold and so messy, dirty table and lack of services, even to ask tea or coffee, we ask for capuchino and they charge us each cup idr 60.000, crazy. My stay it self only for a room thry charge and cut in advance my credit card for 4 days at idr 8.500.000.
Then, i were inviting 20 family to have dinner in mason for buffet package , spoke with one staff explaining well and i agree about 50 percent discount for kids between 5 up to 12. But well after dinner instead to have fair bill, i got all adult price, so i complained to staff whose gave me info about that half price for kids, but instead one of other staff gave not a good manner, something that i think unpolite. This hotel is not giving good services at all.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank FR64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 6 Contributor
192 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
Reviewed 15 June 2013

Just came from a meeting in the hotel. Stayed in the Executive Room. The hotel might be a great place for a family to spent the holiday if the only purpose is to enjoy the hotel facilities, since the playing ground and the pool is great. But if your purpose is to enjoy the city of Bandung, this hotel is not for you. The location is far from Bandung, about 10 km to the Bandung nearest toll gate (Pasteur gate). The hotel is situated in Padalarang, in the newly built Kotabaru Parahyangan. I believe, 2-5 years from now, the hotel might be a great place to spent the holiday, but not now. The hotel is not in a strategic location, because of the heavy traffic jam right after the Padalarang toll gate. Access, though easy to learn from the map, but difficult to reach since the road to Kotabaru is a provincial road and heavily busy on working hour. Not much to see in Kotabaru either, because many facilities are still being built.

The hotel needs to improve the view either. The so-called rice field or paddy field view advertised is not breath-taking, since it's just an ordinary and relatively small paddy field. Hey, I'm an Indonesian, so paddy-field might not be something I'd like to see, unless it is really good. For the "pines" themselves, I imagine a nice little pine forest just next to the hotel that gave me a sensation on staying in mountainous area. But maybe I'm imagining too much or expecting too much, because all the pines I found, were just several pine tree found surrounding the hotel walls. The paddy fields lies next to the forest tree. To tell you the truth, this is really a turned-down. I mean, hey, I drove 4 hours from Jakarta, battling heavy traffic! Come on!

Aside from the generously spacey room offered in the Executive room (I stayed in the 2nd floor - which is the ground floor in the hotel), the facilities were just standard. For the so-called Executive, room amenities were just standard, and they didn't even provide hair comb (you will need to ask for it). The tub, although looks inviting, but cannot be used, because it is difficult to have hot water. The hottest water I can get to take a bath is just lukewarm water. I mean, seriously? Executive? They must be joking. So I took shower instead, which I found the knob was jammed, and in took sometime to fix the shower. To top it all, I smelt something funny from the bathroom when I woke up in the morning. The minibar was found empty, and the tea and coffee provided was very minimum. They have an old TV with limited channels. And very...I mean very very bad wi-fi signals. A free wi-fi with bad signals is really a stupid thing to be advertised. For an "Executive" room, with published rate of 1.3 M IDR, seriously, this is really a joke. I expect better, and I've had much much better facilities in any other 4-star hotel. So, I stuck in the middle of nowhere, which nothing to see and nothing to use. For a business trip, it make you feel like stranded in a deserted island. "Superior" might be more suitable for the term, instead of "Executive".

I also bothered with the room's state of cleanliness, since I am really sensitive and allergic to dust. The first time I laid down on my bed, I got sneezed several times, and woke up the next morning with a sore throat. The fact is I couldn't sleep at all...

Meeting room was great though. We had an excellent meeting, and service was good. The food was nice, with decent varieties though I'm quite surprise to find myself a little bit nauseous after having my breakfast. Maybe because they use too much spice on the meals. Even the western food tastes too salty for my tongue, and too much cooking oil left on the omelette.

Hotel staffs, although not many around, but is really friendly and helpful.

To sum it all, they need to improve the hotel facilities greatly. Service was great, and they should keep on doing it. For the price offered, I expect high quality standard, which is for now- sorry to say - still far from it. Keep on improving, and they might find me on their guest list someday.

Room Tip: Bring plenty of water when you're staying long, and bring your own tea / coffee, since the suppl...
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RonnC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 January 2013 via mobile

You will get an amazing experience with a stay at this hotel, full amenities and more luxurious than the hotel in its class. Concept hotel blends with nature will make you linger to enjoy your days. A complete sports facilities is highly recommended for families or a group of companies with outbound events agenda. Swimming pool and a very extensive field support activities outside like that. The pool is very long track, really luv it!

So many advantages of this but a little bit not good is about variant serving morning meal (breakfast) is too ordinary, there is no special menu.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AdhiRachdian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 December 2012 via mobile

Afterall, i have a good stay and experience to end a year 2012 & welcome the year 2013

But, only 2 things i must tell for the hotel to improve!

1) More staff for your spa please - there's loads of the demand & your staffs are bombarded

2) Your end of year Gala Dinner is lil' bit cheesy i must say

Aside of all, it's good!

Stayed December 2012, travelled with family
Helpful?
2 Thank Erik T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bandung hotels
11.2 mi away
Clove Garden Hotel & Residence
7.9 mi away
Grand Mercure Bandung Setiabudi
9.9 mi away
Prama Grand Preanger
Prama Grand Preanger
#28 of 228 in Bandung
490 reviews
Show Prices
Show Prices
Show Prices
8.6 mi away
HARRIS Hotel & Convention Ciumbuleuit
8.2 mi away
de JAVA Hotel
de JAVA Hotel
#39 of 228 in Bandung
228 reviews
8.2 mi away
GH Universal Hotel
GH Universal Hotel
#1 of 228 in Bandung
1,333 reviews
Show Prices
Show Prices
Show Prices

Been to Mason Pine Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mason Pine Hotel

Property: Mason Pine Hotel
Address: Km. 1.8 Jl. Raya Parahyangan | Kota Baru Parahyangan, Bandung 40714, Indonesia
Phone Number:
Region: Indonesia > Java > West Java > Bandung
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 228 Hotels in Bandung
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mason Pine Hotel 4*
Number of rooms: 135
Official Description (provided by the hotel):
A hidden gem amongst the Bandung mountain range of Tangkuban Perahu and Burangrang, Mason Pine Hotel is a four star resort that redefines serenity for all your senses. Revel in pockets of retreat, wellness, and recreation throughout the resort. Re-discover the joy of pure relaxation in unparalleled comfort and space in each of our exquisitely designed guest rooms. Surrender yourself to the enchantment of West Java's culture and breathtaking scenery. Mason Pine Hotel features: - Resort Style Property - Spacious Rooms with Private Balcony - Pillar less Grand Ballroom - Enriching Team Building and Outbound Activities - Al Fresco Dining Options - Authentic Cantonese Restaurant - Olympic Size Infinity Swimming Pool - Rejuvenating Spa ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, TripOnline SA and HotelQuickly so you can book your Mason Pine Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing