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Reviewed 23 November 2017

This is an excellent hotel with all of the amenities you require. What makes it stand out to me above most hotels, even others in the Hilton group , is the people. The Staff are exception!! Fenty & Fefen in the Magma bar make it a really friendly place where you are on your own or in a group. The service from Neng in the Fresco restaurant is exceptional and always has a smile. Riska & Iggy in the lounge always give first class service. The whole concierge team really work hard to provide the best service. There are lots more to mention. Kevin the Manager runs a very organised hotel and when you are away from home there's nothing nicer that friendly staff in the hotel.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank colinwO2635AW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin G, General Manager at Hilton Bandung, responded to this reviewResponded 26 November 2017

Dear colinwO2635AW,

We are always thrilled to have you with us and delight in making you feel at home when you are in Bandung. Truly appreciate your kind comments and look forward to having you back again soon!

Best,

Kevin

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Reviewed 23 November 2017 via mobile

I stayed from 17/11 to 21/11/2017..
It's my only favourite hotel in Bandong. Hilton Bandong you get a valuable stay for wat you paid... if you're been staying in many other 5 star hotel then you can compare. For the price you pay it's a value stay..
Food is nice... and also the rooms are big.
It's already quite a number of times I been staying in Hilton Bandong so there is nothing much of a complain. I wish a great thanks to all the staff for their amazing service. THANKS.

Stayed: November 2017, travelled with family
Thank Gunasegaran_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin G, General Manager at Hilton Bandung, responded to this reviewResponded 26 November 2017

Dear Gunasegaran_28,

We are thrilled to be your favourite hotel in Bandung!

Look forward to having you back with us again on your next stay.

Best,

Kevin

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Reviewed 22 November 2017

Thanks to all team with warm hospitality! All the way from arrival until departure, they never fail to show their caring. Hotel is located near to Bandung train station which you may walk in 5min, the famous cake shop is around as well.

  • Stayed: November 2017, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank jenJ567JD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin G, General Manager at Hilton Bandung, responded to this reviewResponded 26 November 2017

Dear jenJ567JD,

Delighted you have enjoyed your recent stay with us, particularly that our team "never fails to show their caring".

We look forward to welcoming you back again on your next trip to Bandung.

Best,

Kevin

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Reviewed 20 November 2017

I stayed in Hilton Hotel due to business meeting, but I also bring along my family. I would like to say despite the good location (near to train station and shopping mall), the hotel provide poor room amenities. It would be good if the hotel concern about what guest needs in their room. They only provide basic amenities, meanwhile in other five stars hotel I always got basic needs amenities like cotton bud, comb, etc. They also don't have kids pool, and the water in pool is very cold. In other side, the food in the restaurant is quite good and sometimes they provide shuttle to go to the shopping mall. If they improve those small things, I'm sure Hilton Hotel would be a good place to stay for business or family.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Sightseer581148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin G, General Manager at Hilton Bandung, responded to this reviewResponded 22 November 2017

Dear Anggita Cindity... K,

Delighted to learn that you have enjoyed your recent stay with us and found our central location to suit your needs, especially being next to 23 Paskal and now having a shuttle that runs on weekends. Sorry you didn't find the number of amenities provided to meet your expectation - we will take good note and have on file for your next visit. We are glad you enjoyed our food offering and look forward to having you back with us on your next visit to Bandung.

Best,

Kevin

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Reviewed 18 November 2017

We feel loved by the staff. They treat us with love. Room is clean & huge. Breakfast was ok, the variety not too much, but the taste is good. Checking in & out easy. The location is perfect. Thanks hilton.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank dianahalimnainggolan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin G, General Manager at Hilton Bandung, responded to this reviewResponded 19 November 2017

Dear dianahalimnainggolan,

Wow! It just doesn't get much better than that! Truly delighted that our team has connected with you during your stay to make you feel loved!

Look forward to having you back again for another unforgettable experience.

Best,

Kevin

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