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“Good Night Sleep”
Review of Amaroossa Bandung

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Amaroossa Bandung
Ranked #39 of 226 Hotels in Bandung
Vancouver
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Good Night Sleep”
Reviewed 11 June 2014

Back to stay for 2 occasions. The front desks are very friendly and the room looked lovely. Breakfast was the best. So many choices. I especially love the chicken congee and the wonderful sweets such as jellies with whipcream and fruits in syrup.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mucuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, 13 June 2014
Dear Mucuna,

Thank you very much for taking the time to give us a great review.

Guest satisfaction is our number one goal and there is nothing better than achieving that! Your kind words regarding the friendly staff, facilities and other related services are greatly appreciated and we look forward to sharing it with our team.
We are here for you.

Kindest regards,
Lety Latifah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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539 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Russian first
  • Any
English first
Jakarta, Indonesia
Level Contributor
6 reviews
Reviewed 9 June 2014

I had to choose this hotel because it is near the wedding building I have to attend first thing in the morning. I am with my husband and my 4 years old son. I was hoping to have a little swimming time in the pool and the so called kids corner.
The first disappointment was when the pool staff said pick a towel for me and sniff them and then said "this towel is probably clean"
When I asked for another towel, she said that they don't have any other towel and showed me two other not cleaned towel. (Still don't understand why she must did that).
The swimming pool is sooo small, we weren't mind about the size. However it is sooo not clean, and cold!
My suggestion is, the swimming pool could be better if there is a heater and some cute children stuff like small colourful balls etc.
However, the room was nice, comfortable for a deluxe category. The parking place is very small but they provide valet service.
Overall, staying here with kids not so fund, but you will have a nice and decent hotel.

  • Stayed June 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank rinaladist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, 11 June 2014
Dear Mrs Rina,

Thank you for taking the time to write a comment. I would like to apologize to you for the issues you mentioned , follow up has been in place to make sure that the issues will not happen again in the future, please give us a chance to improve our product and service and we can assure you that we will do whatever it takes to earn your trust . Your satisfaction and continued trust in Amaroossa bandung is our most top priority.

Regards,
Lety Latifah
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 8 June 2014

Just stay for a night. The hotel staff is very welcome, room is quite clean and large enough. I booked the room by internet and make a note to give me a double bed, but unfortunately only twin bed room available at the moment, but the bed size are large enough for 1 person. Hotel's interior is good. Hotel located in the heart of Bandung so people can reach some place likes Factory Outlets, Gedung Sate, etc just on foot.

Pool is not as large as the commonly pool size... but it is okay for family with children

Some of room are at side of Jl. Aceh, so the noise from vehicle is disturb enough.

Staff hotel is very helpful, they give me a map to attain factory outlet in Jl. Riau (they already prepare a copy of map of factory outlet around the hotel).

Breakfast menu is good.

Overall, the hotel is very nice. One of hotel in Bandung that i recommend you to stay during your vacation or business trip.

Room Tip: Choose rooms at the pool side or Jl. Banda side, it is quite calm.
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Dance S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, 11 June 2014
Dear Mr Dance,

Thank you for taking the time to write a comment. appreciate for your great comments .We are so glad to hear that you enjoyed your stay and it was our pleasure to have you
see you on your next trip.

Regards,
Lety Latifah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sinagpore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

Stayed for 2 nights for hubby surprise birthday celebration, weeks before I arrived, I emailed the hotel for some birthday arrangement & one of the staff, Inti, really helped me to plan all. On my arrival day, she personally fetched me & husband at the airport & despite waiting for us for hours due to our flight was delayed, they(Inti &lLukman) offered us welcome towels & drinks as soon as we entered the car...they even shared with us informations on getting around in Bandung. Shopping malls are nearby. (Not walking distance) When we reached the hotel, our rooms was ready in less than 5 mins, rooms was clean, spacious & comfortable. All the staff were super helpful & friendly. As planned, they surprised my husband with a complimentary nice decorated cake . Overall we had an wonderful stay & I must say that the services that they offered is totally beyond expectations.. Would love to come back again & recommend to friends. To all Amaroossa staff specially to Inti, thank u for ur awesome service & make us delighted thruout our time there.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank PinkRemedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, 11 June 2014
Dear pinkRemedy,


Thank your very much for your great comments .We are so glad to hear that you enjoyed your stay and enjoy our facilities and services we have. it was our pleasure to have you. and it is our priority to provide a great quality service to achieve your trust .
Looking forward to seeing you again and we are here for you.

Regards,
Lety Latifah
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jakarta
1 review
Reviewed 4 June 2014

First time i came, it was so nice. I like roses a lot n i could see some roses in lobby. Warm greetings from front office n restaurant staffs n everytime i meet staffs in a hall they always smile n greeting. About the room it self really good n warm, nice carpet also. About the facilities, too bad that they dont have spaces for SPA,it's on call only. Strategic area where you can see a lot of factory outlet. I had wonderful stay in this hotel n maybe i'll comeback again in my next vacation to bandung.

  • Stayed April 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank astridyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, 5 June 2014
Dear Astridyan,

Greetings from Amaroossa Hotel Bandung.

Thank you for taking the time to review our hotel on a TripAdvisor. We are pleased to learn that your stay recently were comfortable and pleasant.

We look forward to welcoming you back on your next visit.

Regards,
Lety Latifah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

We spent 3 Nights at the Amaroossa and felt very welcomed. The service crew was helpful and the breakfast and also the pastries were delicious. The rooms were clean and quiet and after some shopping we could relax in the small pool. Also the area felt save, so we didn't feel awkward strolling back after dinner. All in all a nice trip!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank germanyvsindonesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, 5 June 2014
Dear Germanyusindonesia,

Greetings from Amaroossa Hotel.

Thank you for your excellent review on a TripAdvisor, we are pleased to hear that you had enjoyed with our hotel atmosphere, breakfast and staff.

Myself and team are looking forward to welcoming you back at anytime to Bandung

Yours Sincerely
Lety Latifah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 May 2014

Check in is taking too long, we have to wait almost 20 minutes just to have a room. it should be easy because we came on 03:00 pm, one hour after checking time. room is not soundproof, Breakfast is so-so, we checked in for 2 nights, first day the breakfast was terible but the second was way better. the most unacceptable was no wifi in room, howcome a 4 stars hotel did not provide it!, even the small chain hotel now are having free wifi in all area including the room. The only provide LAN in room. Wifi in public are was also poor connection. Swimming pool was nice but the water is as cold as ice.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tiket.com

Helpful?
1 Thank Nova A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, 2 June 2014
Dear Nova A,

Thank you for your valuable review and apologize for having to wait a long time for the process of cleaning the rooms. we will ensure the incident should not happen again because the check-in time at 14.00.

Currently we use the cable system to the internet in the rooms and wifi in public areas, we are in the process of replacing all the wifi system.

I hope we are given the opportunity again to be able to provide services in accordance with your expectations.

Regards,
Lety Latifah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amaroossa Bandung

Property: Amaroossa Bandung
Address: Jl. Aceh no. 71A, Bandung 40115, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #39 of 226 Hotels in Bandung
Price Range (Based on Average Rates): £
Hotel Class:4 star — Amaroossa Bandung 4*
Number of rooms: 92
Official Description (provided by the hotel):
The Amaroossa Boutique Hotel Bandung Amaroossa Hotel Bandung is a Luxurius boutique hotel that combines modern style with great facilities and services, providing its guests the chance to experience the finest boutique hotel Bandung experience possible. Every facilities and services available in Amaroosa Hotel Bandung are engineered and crafted to give you great value for the money you are spending, and thus if you are looking for the truly definitive hospitality experience, than you should look no further than Amaroossa Hotel Bandung. ... more   less 
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